Usage Statistics

WinSCP can send to WinSCP team non-personal statistics about usage of WinSCP features. The only potentially personal information sent is IP addresses. You can disable this functionality in the installer or anytime later in preferences.

WinSCP usage statistics help us improve future versions of WinSCP. Once sent to us, usage statistics are stored for analysis (except IP addresses) and made available to the core WinSCP team only.

Why is it very important?

We work very hard to make WinSCP reliable and useful. We also love improving WinSCP with every release. And last but not least, we provide WinSCP application to You for free and we want this to stay so!

However our resources and time are unfortunately very limited. We want to focus our effort on improving the right features for You. That is why we need to learn more about how You use WinSCP. Understanding user experience is very important for us, it means, Your experience using WinSCP is important too!

Please allow to send us your usage statistics data!

What usage information is collected and sent to us?

WinSCP collects and sends following static information about your system, counters and metrics.

You can review the information collected and ready for sending on Updates page of Preferences dialog.

Collected information is stored in Configuration/Usage section in the configuration storage.

Static information about your system and WinSCP installation

Name Description Introduced
WindowsVersion Version of Windows operating system.
WindowsProductName Windows product name (e.g. “Windows 7 Home Premium”).
WindowsProductType Windows product type.1) 5.2.4
Windows64 Using 64-bit edition of Windows? 5.2.5
Wine Running under Wine? 5.5.1
DefaultLocale Default locale of your Windows installation (Locale IDs Assigned by Microsoft).
NotUseThemes Are visual styles (themes) disabled system-wide or for WinSCP? 5.2.5
ThemeDefaultFontSize Default font size. 5.2.7
ThemeIconFontSize Icon font size. 5.2.7
ThemeMainInstructionFontSize Message title font size. 5.2.7
ThemeMessageFontSize Message font size. 5.2.7
Installed Time your version of WinSCP was installed (run for the first time).
Beta Using a beta version? 5.2.5
InProgramFiles Is WinSCP installed in default Program Files folder?
TypicalInstallation Was typical installation mode used to install WinSCP? 5.2.6
ConfigurationIniFile Using an INI file for configuration storage. 5.2.6
Locale Locale (translation) of WinSCP.
FirstUse Time of first WinSCP use (of any version).
FirstVersion First version of WinSCP used.
CurrentVersion Current version of WinSCP.
AnyBetaUsed Ever used a beta version of WinSCP?
LastReport Time since the last reset of period counters.
PixelsPerInch Items size/DPI configuration. 5.2.4
WorkAreaWidth Width of the usable space on the primary monitor. 5.2.4
WorkAreaHeight Height of the usable space on the primary monitor. 5.2.4
MonitorCount Number of monitors used to comprise the desktop. 5.2.4

Information about your WinSCP configuration

Name Description Introduced
StoredSessionsCountSCP Number of sites using SCP protocol.
StoredSessionsCountSFTP Number of sites using SFTP protocol.
StoredSessionsCountFTP Number of sites using FTP protocol (excluding FTPS).
StoredSessionsCountFTPS Number of sites using FTPS protocol.
StoredSessionsCountPassword Number of sites with stored password.
StoredSessionsCountColor Number of sites with associated color. 5.0.8
StoredSessionsCountAdvanced Number of sites with any advanced option set; i.e. all except those available on Login dialog and session state (local and remote directories, synchronized browsing state and session color).
StoredSessionsAdvancedList List of advanced site settings used. 5.2.5
UsingDefaultStoredSession Default site settings set?
UsingStoredSessionsFolders Any site folder used?
UsingWorkspaces Any workspace used? 5.2
Interface Interface used (0 = Commander, 1 = Explorer).
TreeVisible Is any directory tree visible on main window file panels? 5.2.5
CommanderNortonLikeMode Explorer-style selection used in Commander interface (0 = Never, 1 = Mouse and keyboard, 2 = Mouse only). 5.2.5
CommanderExplorerKeyboardShortcuts Keyboard shortcut scheme used in Commander interface (0 = Commander, 1 = Explorer). 5.2.5
ExplorerViewStyle View style used in Explorer interface (0 = Large icons, 1 = Small icons, 2 = List, 4 = Details). 5.2.5
MinimizeToTray Is main window minimizing to taskbar status area enabled? 5.5.2
CopyParamsCount Number of user defined transfer settings presets.
CustomCommandsCount Number of user defined custom commands.
UsingLocationProfiles Using location profiles bookmark mode?
UsingMasterPassword Using master password? 5.0.8
ExternalEditors List of configured external editors (e.g. “notepad,editplus”).
EditorAutoConfig Result of external editor auto-configuration (H = External editor configured by user already, F = Temporary failure during auto-configuration, N = No application associated with .txt files or associated application does not exist, P = Notepad associated with .txt files, R - User rejected auto-configuration, A - Useer accepted auto-configuration) 5.2
UsingAutoSaveWorkspace Automatic saving of workspace is enabled. 5.2
LastMonitor Order number of a monitor where a main window was located the last time. 5.2.5
Putty Name of configured PuTTY/SSH client executable (typically “putty”). 5.2.5

Counters of your use of WinSCP

Each of the following counters has two instances:

  • Lifetime, counting since the collection of usage statistics was enabled, with Lifetime prefix;
  • Period, counting since the last time usage statistics were sent to us (see also LastReport), with Period prefix.
Name2) Description Introduced
Runs Number of WinSCP runs.
Upgrades Number of WinSCP upgrades (runs, where previously run WinSCP version was older).
Downgrades Number of WinSCP downgrades (runs, where previously run WinSCP version was higher).
Uploads Number of uploads. Includes all means of upload, including, but not limited to those in below categories. Contrary to counters below, excludes transfers for which total transfer size was not known (those not included into UploadedBytes). 5.2.6
Downloads Number of downloads. Includes all means of download, including, but not limited to those in below categories. Contrary to counters below, excludes transfers for which total transfer size was not known (those not included into DownloadedBytes). 5.2.6
UploadsCommand Number of uploads using menu or keyboard.
DownloadsCommand Number of downloads using menu or keyboard.
UploadsDragDropInternal Number of uploads using drag&drop within application.
UploadsDragDropExternal Number of uploads using drag&drop from another application.
DownloadsDragDropInternal Number of downloads using drag&drop within application.
DownloadsDragDropExternalExt Number of downloads using drag&drop to Windows Explorer using Drag&drop shell extension.
DownloadsDragDropExternalExtNotInstalled Number of downloads using drag&drop to Windows Explorer failed due to absence of Drag&drop shell extension. 5.2.7
DownloadsDragDropExternalExtTargetUnknown Number of downloads using drag&drop to Windows Explorer using Drag&drop shell extension failed due to unresolved target folder. 5.2.7
DownloadsDragDropExternalTemp Number of downloads using drag&drop to another application using temporary folder.
TransfersOnBackground Number of transfers on background (in transfer queue).
FileMaskUses Number of transfers and synchronizations that made use of file mask.
OperationMaskUses Number of transfers and synchronizations that made use of operation mask. 5.0.8
SpeedLimitUses Number of transfers that made use of speed limit. 5.5.2
ClosesOnCompletion Number of transfers that had finalizing operation set. 5.5.2
UploadedFiles Number of uploaded files (excluding background transfers).
UploadedBytes Total size of uploaded files (for transfers for which total transfer size was known). In 10 KiB. 5.2.6
MaxUploadSize Maximal size of single upload batch. In 10 KiB. 5.2.6
UploadTime Total time in seconds spent uploading files. 5.5.2
MaxUploadTime Maximal time spent uploading single batch. 5.5.2
DownloadedFiles Number of downloaded files (excluding background transfers).
DownloadedBytes Total size of downloaded files (for transfers for which total transfer size was known). In 10 KiB. 5.2.6
MaxDownloadSize Maximal size of single download batch. In 10 KiB. 5.2.6
DownloadTime Total time in seconds spent downloading files. 5.5.2
MaxDownloadTime Maximal time spent downloading single batch. 5.5.2
OpenedSessionsSCP Number of connection attempts using SCP protocol.
OpenedSessionsSFTP Number of connection attempts using SFTP protocol.
OpenedSessionsFTP Number of connection attempts using FTP protocol (excluding FTPS).
OpenedSessionsFTPS Number of connection attempts using FTPS protocol.
OpenedSessionsPrivateKey2 Number of connection attempts using private key. 5.1.53)
OpenedSessionsAdvanced Number of connection attempts with any advanced option set (all except those available on Login dialog and session state (local and remote directories, synchronized browsing state and session color)).
OpenedSessionsLogToFile2 Number of connection attempts with session logging to file enabled. 5.2.5
OpenedSessionsXmlLog Number of connection attempts with XML logging enabled.
OpenedSessionsFailed Number of connection attempts that failed. 5.2
OpenedSessionsSSH1 Number of opened sessions using version 1 of SSH protocol. 5.2.6
OpenedSessionsSSH2 Number of opened sessions using version 2 of SSH protocol. 5.2.6
OpenedSessionsSFTP0 Number of opened sessions using version 0 of SFTP protocol. 5.2.5
OpenedSessionsSFTP1 As above, version 1. 5.2.5
OpenedSessionsSFTP2 As above, version 2. 5.2.5
OpenedSessionsSFTP3 As above, version 3. 5.2.5
OpenedSessionsSFTP4 As above, version 4. 5.2.5
OpenedSessionsSFTP5 As above, version 5. 5.2.5
OpenedSessionsSSHOpenSSH Number of opened sessions OpenSSH server. 5.5.2
OpenedSessionsSSHOther Number of opened sessions to other SSH servers. 5.5.2
OpenedSessionsFTPMLSD Number of opened sessions to FTP server supporting MLSD command. 5.2.5
OpenedSessionsFTPLIST Number of opened sessions to FTP server not supporting MLSD command. 5.2.6
OpenedSessionsFTPUTF8 Number of opened sessions to FTP server supporting UTF-8 encoding of files names. 5.2.5
OpenedSessionsFTPNonUTF8 Number of opened sessions to FTP server not supporting UTF-8 encoding of files names. 5.2.6
OpenedSessionsFTPWindowsPath Number of opened sessions to FTP server using Windows-style paths with supported forward slashes (C:/Windows). 5.2.5
OpenedSessionsFTPRealWindowsPath Number of opened sessions to FTP server using Windows-style paths with unsupported backward slashes (C:\Windows). 5.2.6
OpenedSessionsFTPOtherPath Number of opened sessions to FTP server not using Unix nor Windows-style paths (e.g. VMS). 5.2.5
MaxOpenedSessions Maximal number of opened sessions at the same time.
RemoteFilesExecuted Number of remote files opened in an associated application.
RemoteFilesOpenedInInternalEditor Number of remote files opened in an internal editor.
RemoteFilesOpenedInExternalEditor Number of remote files opened in an external editor.
LocalFilesExecuted Number of local files opened in an associated application.
LocalFilesOpenedInInternalEditor Number of local files opened in an internal editor.
LocalFilesOpenedInExternalEditor Number of local files opened in an external editor.
RemoteFilesSaved Number of remote files edited/opened and saved.
RemoteFileSaves Number of remote file saves.
EditInactiveSessionReopenAccepted Number of accepted offers to reconnect disconnected session when saving remote file. 5.2.5
EditInactiveSessionReopenRejected Number of rejected offers to reconnect disconnected session when saving remote file. 5.2.5
EditInactiveSession Number of failed remove file saves due to disconnected session that was not possible to attempt to reconnect. 5.2.5
Synchronizations Number of Synchronization runs.
KeepUpToDates Number of Keep remote directory up to date runs.
RemoteCommandExecutions Number of executions of remote command.
LocalCustomCommandRuns Number of runs of local custom commands.
RemoteCustomCommandRuns Number of runs of remote custom commands.
CopyParamAutoSelects Number of automatic selections of transfer setting preset.
SpaceAvailableChecks Number of checks for space available on remote server.
SynchronizeBrowsingEnabled Number of starts of synchronized browsing.
FileFinds Number of Find file runs.
OpenInPutty Number of Open in PuTTY uses.
ChecksumCalculated Number of Checksum calculation runs.
RemoteLinksCreated Number of remote links created.
LocalShortcutsCreated Number of local shortcuts created. 5.5
KeyboardSelections Number of files selected using keyboard.
MouseSelections Number of files selected using mouse.
InterfaceChanges Number of interface changes.
SessionTabMoves Number of session tab moves. 5.0.8
SiteIncrementalSearches Number of incremental site searches on Login dialog 5.2.5
TemporaryDirectoryCleanupConfirmations Number of prompts to delete past temporary folders on startup. 5.2.5
TemporaryDirectoryCleanups Number of past temporary folders cleanups on startup. 5.2.5
OperationMinimizations Number of times application was minimized during operation (transfer, synchronization, file finding, etc). 5.5.2
UpdateChecksSucceeded Number of successful update checks. 5.5
UpdateChecksFailed Number of failed update checks. 5.5
UpdateNotifications Number of update notification balloons displayed. 5.2.5
UpdateNotificationsClicked Number of accepted update notification balloons. 5.5
UpdateDisplays Number of displays of update information window, i.e., update information window was displayed regardless of whether a new version was available or not. 5.2.5
UpdateDisplaysNew Number of displays of update information window showing information about a new version, i.e., update information window was displayed when a new version was available. 5.2.5
UpdateDownloadOpens Number of clicks on Download button on update information window. 5.2.5
UpdateHistoryOpens Number of clicks on What’s New button on update information window. 5.2.5
ConsoleExternal Number of scripting/console runs using winscp.com.
ConsoleOwn Number of scripting/console runs using winscp.exe (/console).
ConsoleNull Number of hidden scripting/console runs.
ConsoleDotNet Number of .NET session runs.
ScriptFile Number of scripting runs using script file (/script).
ScriptCommands Number of scripting runs with commands passed on command-line (/command).
ScriptParameters Number of scripting runs with parameters passed on command-line (/parameters).
ScriptLog Number of scripting/console runs with session logging enabled on command-line (/log).
ScriptXmlLog Number of scripting/console runs with XML logging enabled on command-line (/xmllog).
CommandLineOperation Number of command-line operation runs.
CommandLineJumpList Number of sessions/workspaces opened jump list. 5.2.5
CommandLineDesktop Number of sessions/workspaces/folders opened from desktop shortcut created by WinSCP 5.2.5 or later. 5.2.5
CommandLineSendToHook Number of sessions opened from Windows Explorer's 'Send To' menu created by 5.2.5 or later. 5.2.5
CommandLineSession2 Number of other non-script sessions/workspaces/folders opened from command-line. 5.2.5
CommandLineSessionSave Number of site hyperlinks with save extension clicked. 5.2.5
SendToAnotherInstance Sessions sent to an existing instance of WinSCP. 5.2
ProtocolSuggestions Suggestions to use different protocol, if server does not support default SFTP protocol. 5.2
AccessViolations Fatal errors. 5.1.3
ExternalExceptions Fatal errors. 5.1.3
HeapExceptions Fatal errors. 5.1.3
InternalExceptions Fatal errors. 5.2.2
GlobalFailures Number of global errors. 5.1.3
MaxQueueLength Maximal number of transfers in transfer queue.
MaxBookmarks Maximal number of bookmarks in any bookmark set.

Further reading

1) See GetProductInfo Windows API function.
2) used with prefixes: Lifetime, Period
3) Replaced OpenedSessionsPrivateKey.
 
  usagestatistics.txt · Last modified: by prikryl
 

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