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martin

@umps: You might have the same error message, but it's unlikely you have the same problem. Please post a session log file, if you want a help.
umps

Could you give the solution? I'm a bit confused
goompa

dear Goompa...you are a thicky....

For the above problem you just needed to hunt a little more and you would find this article you sad thicky....

https://winscp.net/eng/docs/ui_login_connection

Please note I didn't take offence at calling myself a thicky. I won't sue for defamation.
All I needed to do was tick passive mode, I just couldn't find where to do it.
goompa

Could not retrieve directory listing PORT: Operation not per

Could not retrieve directory listing
PORT: Operation not permitted

Hi there, the above is the error message I get when trying to connect to a particular server.

WinSCP V 4.2.1 (428)

The problem seems to only occur with this one particular site. (sorry I can't give details)

This issue is most probably not a bug, I just need to know how to configure properly.

I'm running Windows 7
FTP
GUI

I place the same login details that work with CuteFTP, some of the CuteFTP details are automatically detecting what the server is so that is not much use to us.

Here is the log: 
. 2009-06-04 15:12:31.892 --------------------------------------------------------------------------
. 2009-06-04 15:12:31.892 WinSCP Version 4.2.1 (Build 428) (OS 6.1.7000)
. 2009-06-04 15:12:31.893 Login time: Thursday, 4 June 2009 3:12:31 p.m.
. 2009-06-04 15:12:31.893 --------------------------------------------------------------------------
. 2009-06-04 15:12:31.893 Session name: ats
. 2009-06-04 15:12:31.894 Host name: ftp.ftp.com (Port: 21)
. 2009-06-04 15:12:31.895 User name: usr (Password: Yes, Key file: No)
. 2009-06-04 15:12:31.895 Tunnel: No
. 2009-06-04 15:12:31.895 Transfer Protocol: FTP
. 2009-06-04 15:12:31.895 Ping type: C, Ping interval: 30 sec; Timeout: 15 sec
. 2009-06-04 15:12:31.895 Proxy: none
. 2009-06-04 15:12:31.895 FTP: FTPS: None; Passive: No
. 2009-06-04 15:12:31.895 Local directory: C:\Users\CCRNZ\Documents, Remote directory: /folder, Update: No, Cache: Yes
. 2009-06-04 15:12:31.895 Cache directory changes: Yes, Permanent: Yes
. 2009-06-04 15:12:31.896 DST mode: 1
. 2009-06-04 15:12:31.896 --------------------------------------------------------------------------
. 2009-06-04 15:12:31.939 Connecting to ftp.ftp.com ...
. 2009-06-04 15:12:32.108 Connected with ftp.ftp.com. Waiting for welcome message...
< 2009-06-04 15:12:32.292 220 ProFTPD 1.3.1 Server (ProFTPD) [ftp.ip.address.here]
> 2009-06-04 15:12:32.292 USER usr
< 2009-06-04 15:12:32.484 331 Password required for usr
> 2009-06-04 15:12:32.484 PASS ********
< 2009-06-04 15:12:32.678 230 User usr logged in
> 2009-06-04 15:12:32.678 SYST
< 2009-06-04 15:12:32.870 215 UNIX Type: L8
> 2009-06-04 15:12:32.870 FEAT
< 2009-06-04 15:12:33.062 211-Features:
< 2009-06-04 15:12:33.062  MDTM
< 2009-06-04 15:12:33.062  REST STREAM
< 2009-06-04 15:12:33.062  SIZE
< 2009-06-04 15:12:33.462 211 End
. 2009-06-04 15:12:33.468 Connected
. 2009-06-04 15:12:33.469 --------------------------------------------------------------------------
. 2009-06-04 15:12:33.469 Using FTP protocol.
. 2009-06-04 15:12:33.469 Doing startup conversation with host.
> 2009-06-04 15:12:33.476 PWD
< 2009-06-04 15:12:33.668 257 "/" is the current directory
. 2009-06-04 15:12:33.675 Changing directory to "/folder".
> 2009-06-04 15:12:33.675 CWD /folder
< 2009-06-04 15:12:33.867 250 CWD command successful
. 2009-06-04 15:12:33.868 Getting current directory name.
> 2009-06-04 15:12:33.868 PWD
< 2009-06-04 15:12:34.059 257 "/folder" is the current directory
. 2009-06-04 15:12:34.067 Retrieving directory listing...
> 2009-06-04 15:12:34.067 TYPE A
< 2009-06-04 15:12:34.250 200 Type set to A
> 2009-06-04 15:12:34.252 PORT 192,168,127,4,208,199
< 2009-06-04 15:12:34.444 501 PORT: Operation not permitted
. 2009-06-04 15:12:34.445 Could not retrieve directory listing
. 2009-06-04 15:12:34.454 Retrieving directory listing...
> 2009-06-04 15:12:34.454 TYPE A
< 2009-06-04 15:12:34.637 200 Type set to A
> 2009-06-04 15:12:34.638 PORT 192,168,127,4,208,200
< 2009-06-04 15:12:34.830 501 PORT: Operation not permitted
. 2009-06-04 15:12:34.831 Could not retrieve directory listing
* 2009-06-04 15:12:34.831 (ECommand) Error listing directory '/folder'.
* 2009-06-04 15:12:34.831 Could not retrieve directory listing
* 2009-06-04 15:12:34.832 PORT: Operation not permitted
. 2009-06-04 15:12:38.457 Startup conversation with host finished.

Right I think I've given the details needed from the posting guide. I hope this is clear enough. I've been reading the forums and FAQ and anything else I can get a hold of. Still no joy. Thanks for your help in advance

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