Post a reply

Before posting, please read how to report bug or request support effectively.

Bug reports without an attached log file are usually useless.

Options
Add an Attachment

If you do not want to add an Attachment to your Post, please leave the Fields blank.

(maximum 10 MB; please compress large files; only common media, archive, text and programming file formats are allowed)

Options

Topic review

martin

Re: Lost Password and Login Information

You need to contact your server administrator or webhosting provider. We do not know your credentials. This is a support site for WinSCP client application not of your server/webhosting.

See also https://winscp.net/eng/docs/faq_username
jbingman

Lost Password and Login Information

I lost all of my password and login information. Our website was hacked and got a bug. The website server made a copy of our information and reestablished the "clean" website. However, when we tried to upload information through WinSCP after that, it did not work. This was close to a year ago. We have not tried since then and we are trying to get this portion of our website up and running again. Unfortunately, I have lost the login information and password. Can you help with this?