Can't log in to server?

snowieg
Joined:: 2016-02-27
Posts:: 1

Can't log in to server?

2016-02-27 02:38

So I just rented a droplet on DigitalOcean. It gave me the ip and username and password. I entered all this information into WinSCP and pressed login. I don't get an error, it just goes through the entire process of logging in and then returns to the home screen. Any idea why this is happening? It was my belief that the server was already working, but is there a step I'm missing? Thanks!

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martin◆ Site Admin
Joined:: 2002-12-10
Posts:: 40,552
Location:: Prague, Czechia

Re: Can't log in to server?

2016-02-29

Please attach a full log file showing the problem (using the latest version of WinSCP).

To generate log file, enable logging, log in to your server and do the operation and only the operation that causes the error. Submit the log with your post as an attachment. Note that passwords and passphrases not stored in the log. You may want to remove other data you consider sensitive though, such as host names, IP addresses, account names or file names (unless they are relevant to the problem). If you do not want to post the log publicly, you can mark the attachment as private.

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