Topic "newbie: trouble connecting to host"

Author Message
sherribear

Guest


I've been using WinSCP for over 2 months now, and no problems. Tonight, when I tryed to login, it told me that it can't connect to the host, but it had already connected to the host, it just doesn't authenticate. It brings up a box that asks me to retry connecting to the host. Then, if I click "Abort" this is the message it gives me:
"Authentication failed.
<<More
Authentication log (see session log for details):Using Username: "sherri".
Terminated by user.

Any ideas?! Confused
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martin
[View user's profile]
Site Admin
Joined: 2002-12-10
Posts: 24530
Location: Prague, Czechia
Please post a log file. Also try other SSH/SFTP/SCP client to check if it is error in WinSCP our problem with your account. Ask your server administrator as well.
_________________
Martin Prikryl
sherribear

Guest


prikryl wrote:
Please post a log file. Also try other SSH/SFTP/SCP client to check if it is error in WinSCP our problem with your account. Ask your server administrator as well.


How do I get to the log file?! I'm really new at this stuff. I asked my admin too, and he can get in, I just can't. I've uninstalled, and re-downloaded the program, and reinstalled, and I'm still having no luck.
martin
[View user's profile]
Site Admin
Joined: 2002-12-10
Posts: 24530
Location: Prague, Czechia
sherribear wrote:
How do I get to the log file?! I'm really new at this stuff.

See "Logging" tab of login dialog.

Quote:
I asked my admin too, and he can get in, I just can't.

Ask him to check server's log to see reason of your problems. It may be wrong password, disabled account or even bug in WinSCP.
_________________
Martin Prikryl
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