Topic "Problem transferring .docx and .xlsx files"

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[View user's profile]

Joined: 2012-08-20
Posts: 2
I use WinSCP to transfer files from my machine to a server which hosts files for a website. When I transfer .docx and .xlsx files and view them from the server (via hyperlnks on htm files), instead of prompting to download the .docx or .xlsx file, it prompts to download a zip file containing several folders and documents. The folders mostly contain xml files.

If I change the original .docx file and save as a .doc file, the .doc file transfers just fine. When I click the link on the server, it prompts me to save the .doc file.

What am I doing wrong?

I am using;
- WinSCP version 4.3.9 (Build 1817)
- Windows 7 (64 bit)
- Office 2010

When I transfer, I use the "Default" mode. I simply drag and drop my files from the left pane to the right pane. I haven't made any changes to the default setting. I did try transferring the files in the "Binary" mode, but that didn't have any effect.
Thank you!
[View user's profile]
Site Admin
Joined: 2002-12-10
Posts: 24736
Location: Prague, Czechia
This is likely out of topic of this forum. Anyway...

The .docx and .xmlx are actually ZIP files with loads of XML and other files inside.

Something (maybe your server) is probably too smart and detects that the files are ZIPs and marks them as such (using Content-Type header), what makes your browser interpret them as ZIP, despite them not having the .zip extension. (This is just a wild guess)
Martin Prikryl
[View user's profile]

Joined: 2012-08-20
Posts: 2
Thank you for your response! I will forward this information to our IT department and hopefully they can fix the issue.

IT department figured out that this is not an WinSCP issue - this is an IE8 issue. To back that up, when I click on the link from Firefox or Chrome, it downloads the .docx and .xlsx files just fine. So the files are being transferred just fine (as you had indicated).


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