Topic "Deleting a folder"

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sgtjoe
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Joined: 2012-09-04
Posts: 1
I am trying to delete a folder from my remote sight but I keep getting this message "social security income tax: No such file or directory". The folder is there I cannot do anything with it, I receive the same message.
SgtJoe
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martin
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Joined: 2002-12-10
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Location: Prague, Czechia
Please attach a full log file showing the problem.

To generate log file, enable logging, log in to your server and do the operation and only the operation that causes the error. Submit the log with your post as an attachment. Note that passwords and passphrases not stored in the log. You may want to remove other data you consider sensitive though, such as host names, IP addresses, account names or file names (unless they are relevant to the problem). If you do not want to post the log publicly, you may email it to me. You will find my address (if you log in) in my forum profile. Please include link back to this topic in your email. Also note in this topic that you have emailed the log.
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Martin Prikryl
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Attached is the log you requested.
Guest




Log file you requested.

sgtjoe
Guest




prikryl wrote:
Please attach a full log file showing the problem.

To generate log file, enable logging, log in to your server and do the operation and only the operation that causes the error. Submit the log with your post as an attachment. Note that passwords and passphrases not stored in the log. You may want to remove other data you consider sensitive though, such as host names, IP addresses, account names or file names (unless they are relevant to the problem). If you do not want to post the log publicly, you may email it to me. You will find my address (if you log in) in my forum profile. Please include link back to this topic in your email. Also note in this topic that you have emailed the log.


I hope this is the correct way to add log
socialsecurityincometax@upload.insightbb.com.log (5.52 KB) [Download]

Description: I am having difficulty trying to add the attachment

martin
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Joined: 2002-12-10
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Location: Prague, Czechia
Does the "social security income tax" directory indeed exist on path "/public/downloadsocialsecurityincometax/social security income tax" as seen in the log? Can you enter the directory and see it's content? Can you post a log file showing that?
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Martin Prikryl
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When I try to enter the folder I receive an error File "social security income tax: No such file or directory"
Guest




Anonymous wrote:
When I try to enter the folder I receive an error File "social security income tax: No such file or directory"


Adding Log.
socialsecurityincometax@upload.insightbb.com.log (6.09 KB) [Download]

Description: adding log when trying to open file. SgtJoe

martin
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Joined: 2002-12-10
Posts: 24555
Location: Prague, Czechia
Thanks. Please set logging level to Debug 1 and attach a log file again:
http://winscp.net/eng/docs/ui_pref_logging

Also have you tried using any other FTP client? Can you attach a log file for that too?
_________________
Martin Prikryl
Guest




prikryl wrote:
Thanks. Please set logging level to Debug 1 and attach a log file again:
http://winscp.net/eng/docs/ui_pref_logging

Also have you tried using any other FTP client? Can you attach a log file for that too?





I do not have any other FTP client.
Loging level to debug 1
socialsecurityincometax@upload.insightbb.com.log (10.26 KB) [Download]

Description: (none)

martin
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Joined: 2002-12-10
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Location: Prague, Czechia
OK, it looks like the directory has space at the beginning.
Try going to Commands > Open Terminal and typing following command (note the two spaces between DELE and filename):
Code:
DELE  social security income tax
Guest




prikryl wrote:
OK, it looks like the directory has space at the beginning.
Try going to Commands > Open Terminal and typing following command (note the two spaces between DELE and filename):
Code:
DELE  social security income tax




I tried the command and received an error "Social Security Income Tax: No such file or directory"
martin
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Joined: 2002-12-10
Posts: 24555
Location: Prague, Czechia
Possibly there's no way to manipulate the folder with your FTP server. You may need to contact the server administrator.
_________________
Martin Prikryl
Guest




prikryl wrote:
Possibly there's no way to manipulate the folder with your FTP server. You may need to contact the server administrator.




Thanks for the effort.

SgtJoe
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