Topic "Information on WinSCP"

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sjenno

Guest


At Ipswich City Council we use WinSCP FTP Client.

We would like to setup a schedule for updates to this software and so would like some information please:

1. How often do you release upgrades for your software?
2. At what times in the year are the upgrades available (eg 1st Quarter, January, etc)?
3. Are customers on a maintenance/support contract notified of available upgrades?
4. Are customers not on a maintenance/support contract notified of available upgrades?
5. If you do not notify customers of available upgrades is the information announced on your website?

I look forward to your reply and thank you in advance.

Kind regards

Sue Jenno | ERP Systems Administrator
martin
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Site Admin
Joined: 2002-12-10
Posts: 24512
Location: Prague, Czechia
sjenno wrote:
1. How often do you release upgrades for your software?

No regular plan, but usually every 2-4 months.
2. At what times in the year are the upgrades available (eg 1st Quarter, January, etc)?[/quote]

Quote:
3. Are customers on a maintenance/support contract notified of available upgrades?

We do not provide paid support.

Quote:
4. Are customers not on a maintenance/support contract notified of available upgrades?

see
http://winscp.net/eng/download.php#notification

Quote:
5. If you do not notify customers of available upgrades is the information announced on your website?

Yes.
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