Topic "Authentication failed."

Author Message
mckenney
[View user's profile]

Joined: 2013-03-18
Posts: 1
Location: Corinthian Colleges, Inc.
I have installed WinSCP on Windows 32bit and keep getting the error message "Authentication failed" The account I am logging into works just fine from a different computer. I have uninstalled and reinstalled with no luck Here is the log file any help will be greatly appreciated


2Q1J.<JJ.-15 15:00:27.237------------
2Q1J.<JJ.-15 15:00:27.237WinSCP Version 5.1.4(Buidl 302Q)(OS 6.17. 601 Ser.;ce Pack 1)
2Q1J.<JJ.-15 15 00:27.237Configuration:HKEY_CURRENT_USER\Software\Mart n Pnkryi\WinSCP 2\
2Q1J.<JJ.-15 15:00:27.237Localaccount: INTRANET\alee
2Q1J.<JJ.-15 15 00:27.238 Working dredol)': C:\Program Rles t<86)\WinSCP
2013-0J.15 15:00:27.238Commandine: "C:\Program Rles (xS6)\WinSCP\WinSCP.exe"
2Q1J.<JJ.-15 15 00:27.2381ime zone: Current:GMT-7. Standard: GMT-8. DST: GMT-7.DST Start: 3/10/2Q13.DST End:1113/2Q13
2Q1J.<JJ.-15 15:00:27.238 logintime:Fnday,March 15. 2Q13 3:00:27 PM
2Q1J.<JJ.-15 15:00:27:238 ------------
2013-03-15 15:00:27.238 Session name: steven@sftp.xxx.xxx (AdHoc session)
2Q1J.<JJ.-15 15:00:27.238 Host name:sftp.cd.edu(Port:22)
2013-03-15 15:00:27.238 User name: steven (Password: No, Key file: No)
2Q1J.<JJ.-15 15:00:27.238 Tunnel:No
2Q1J.<JJ.-15 15:00:27.238 Transfer Protocol: SFTP (SCP)
2013-03-15 15:00:27.238 Ping type: -. Pinginterval: 30 sec: Timeout: 15 sec
2Q1J.<JJ.-15 15:00:27.238 Proxy:none
2013-03-15 15:00:27.238 SSH protocol version: 2:Compression: No
2013-0J-.15 15:00:27.238 Bypass authentication: No
2Q1J.<JJ.-15 15:00:27.238 Tl)'agent:Yes:Agent forwarding:No:TISIO)ptoCard:No:Kl:Yes:GSSAPI:No
201J.<J3-15 15:00:27.238Ophers: aes.blomish,3des.WARN.arcfour des: Ssh2DES:No
2Q1J.<JJ.-15 15:00:27.238 SSH Bugs:A.A.A.A.A.A.A.A.A.A
2Q1J.<JJ.-15 15:00:27.238 SFTP Bugs:A.A
2013-03-15 15:00:27.238 Retumcode variable: Autodetect;Lookup user groups:A
2Q1J.<JJ.-15 15:00:27.238 Shell:defaui
2Q1J.<JJ.-15 15:00:27.238 EOL: 0.UTF: 2
2013-03-15 15:00:27.2380ear aliases: Yes.Unset nat.vars: Yes. Resolve symlinks: Yes
201J.<J3-15 15:00:27.238 LS:Isa.lgn LS wam:Yes. Scp1 Oomp:No
2013-0.3-15 15:00:27.238 Local directoJY:defauh. Remote directoJY:home.Update: Yes. Cache: Yes
201J...03-15 15:01 27.238 Cache diredoJYchanges: Yes. Permanent: Yes
2Q1J.<JJ.-15 15 00:27.238 DST mode:1: Timezone oftset !J:1 On
2Q1J.<JJ.-15 15:00:27.238 ------------
2Q1J.<JJ.-15 15 00:27327Lookngup host "sftp cdedu"
2Q1J.<JJ.-15 15:00:27.3880onnecting to 2Q7.114.228.139port 22
2Q1J.<JJ.-15 15 00:27.487SeNor version SSH-2.0.1.86_sshlbi GlobaiSCAPE
2Q1J.<JJ.-15 15:00:27.487Ung SSHprotocolversion 2
2013-03-15 15:00:27.487We daim version: SSH-2.D-WinSCP_release_5.1.4
201J...OJ.-15 15:00:27.533 Doing Diffie-Hellman group exchange
2Q1J.<JJ.-15 15:00:27.827 Dcing Diffie-Hellman key exchange wnh hashSHA-1
2Q1J.<JJ.-15 15:00:28.057Verifying host key rsa2 Ox11.0x95b1656582e8cb96dc9ac!lc8a57e2Qa216fe3466f6884184abfd237b3ad9e16dd045441b23b0d14767!lceb8f1Ba5a8a332524482b0c56fbo77dec4d1713913aea702Qe7699431de9d05bc608279b4ef36052'
2Q1J.<JJ.-15 15:00:28.080 Askng user:
2013-03-15 15:00:28.080 The server'shost key was not found in the cache. You have no guarantee that the serveris the computer youthinkis.
2Q1J.<JJ.-15 15:00:28.080
2013-03-15 15:00:28.080 The server'srsa2keyfingerprint is:
2Q1J.<JJ.-15 15:00:28.080 ssh""a 2Q48 33!8:Cll b6c4:30:c8:4d e6:6d:ec:7393d9:96:83
2Q1J.<JJ.-15 15:00:28.081
2013-03-15 15:00:2&.081 If you trust this host. press Yes.To conned whout adding host keyto the cache. press No. To abandon the connection press Cancel.
2Q1J.<JJ.-15 15:00:28.081
2013-03-15 15:00:28.081 Continue connectingandadd host key to the cache? 0
201J...OJ.-15 15:00:32.455.Attempt to dose connectiondueto fatal exception
2Q1J.<JJ.-15 15:00:32.455 Host keyfonge<pnnt is ssh""a 2Q48 33 8:Cll:b6:c4:30:c8:4d:e6:6d ed:73:93:d9:96:83.
2Q13--0J.-15 15:00:32.455(Excepit on) Host key wasn\ verffiecl
2013-03-15 15:00:32.455 Oosing connection
2Q1J.<JJ.-15 15:00:32.455 Sending spedalcode: 12
2Q1J.<JJ.-15 15:00:32.515(EFatal) Host keywasn\ verified'
2Q13--0J.-15 15:00:32.515 Host keyfongerpnnt is ssh""a 2Q48 33 8:Cll:b6:c4:30:c8:4d:e6:6d ed:73:93:d996:83.
2Q1J.<JJ.-15 15:00:32.515 Authenitcationfaiel d.
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martin
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Site Admin
Joined: 2002-12-10
Posts: 24530
Location: Prague, Czechia
According to the log, you should be getting prompt "The server's host key was not found in the cache. You have no guarantee that the server is the computer you think it is". What did you reply?
_________________
Martin Prikryl
Joey Janknuts

Guest


prikryl wrote:
According to the log, you should be getting prompt "The server's host key was not found in the cache. You have no guarantee that the server is the computer you think it is". What did you reply?

I had the authentication failed warning, and I did get the prompt quoted above. I chose update, and now I cannot connect. Even if I create another stored session, I get authentication failed. How do I fix this!
martin
[View user's profile]
Site Admin
Joined: 2002-12-10
Posts: 24530
Location: Prague, Czechia
Joey Janknuts wrote:
I had the authentication failed warning, and I did get the prompt quoted above. I chose update, and now I cannot connect. Even if I create another stored session, I get authentication failed. How do I fix this!

It is most likely unrelated.

Please attach a full log file showing the problem (using the latest version of WinSCP).

To generate log file, enable logging, log in to your server and do the operation and only the operation that causes the error. Submit the log with your post as an attachment. Note that passwords and passphrases not stored in the log. You may want to remove other data you consider sensitive though, such as host names, IP addresses, account names or file names (unless they are relevant to the problem). If you do not want to post the log publicly, you may email it to me. You will find my address (if you log in) in my forum profile. Please include link back to this topic in your email. Also note in this topic that you have emailed the log.
_________________
Martin Prikryl
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