Topic "Copying files from remote side failed"

Author Message
LALILU
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Joined: 2011-04-01
Posts: 15
Location: Germany
Hi Martin,

i have a little Problem with one of my FTPS-Servers.
If i try to upload or edit a file after idling a few minutes, the following error appears:
"<Empty directory listing>","Copying files from remote side failed.","Unable to build data connection: Die Operation ist nicht erlaubt"

Here a peace of the log
Code:
< 2013-04-17 17:06:16.096 227 Entering Passive Mode (???,???,???,???,197,187).
> 2013-04-17 17:06:16.096 MLSD
< 2013-04-17 17:06:16.156 150 Opening ASCII mode data connection for MLSD
. 2013-04-17 17:06:16.256 SSL connection established
< 2013-04-17 17:06:16.256 425 Unable to build data connection: Die Operation ist nicht erlaubt
. 2013-04-17 17:06:16.256 <Empty directory listing>
. 2013-04-17 17:06:16.256 Copying files from remote side failed.
* 2013-04-17 17:06:16.256 (ExtException) <Empty directory listing>
* 2013-04-17 17:06:16.256 Copying files from remote side failed.
* 2013-04-17 17:06:16.256 Unable to build data connection: Die Operation ist nicht erlaubt
. 2013-04-17 17:06:16.256 Asking user:
. 2013-04-17 17:06:16.256 Error transferring file '/htdocs/index.php'. ("<Empty directory listing>","Copying files from remote side failed.","Unable to build data connection: Die Operation ist nicht erlaubt")
* 2013-04-17 17:06:17.006 (ECommand) Copying files from remote side failed.
* 2013-04-17 17:06:17.006 Error transferring file '/htdocs/index.php'.
* 2013-04-17 17:06:17.006 <Empty directory listing>
* 2013-04-17 17:06:17.006 Copying files from remote side failed.
* 2013-04-17 17:06:17.006 Unable to build data connection: Die Operation ist nicht erlaubt


If you want the complete logfile, i can send you via gpg-email.

Thanks
Armin
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martin
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Joined: 2002-12-10
Posts: 24538
Location: Prague, Czechia
What version of WinSCP are you using?
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Martin Prikryl
LALILU
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Joined: 2011-04-01
Posts: 15
Location: Germany
prikryl wrote:
What version of WinSCP are you using?

Oh sorry. At the moment i am using 5.2beta but i have this problem since 5.0.7beta (wich it was the first version who realizes the connection to my ftps-server).
martin
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Joined: 2002-12-10
Posts: 24538
Location: Prague, Czechia
LALILU wrote:
Oh sorry. At the moment i am using 5.2beta but i have this problem since 5.0.7beta (wich it was the first version who realizes the connection to my ftps-server).

Please email me a complete log file. Do not encrypt it, if possible, I'm away from home with no access to my PGP key atm.
LALILU
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Donor
Joined: 2011-04-01
Posts: 15
Location: Germany
prikryl wrote:

Please email me a complete log file. Do not encrypt it, if possible, I'm away from home with no access to my PGP key atm.

Hi Martin,

wich logging-level i should use?
Are you at home at the moment?
Can i encrypt the logfile now?

Greets
LALILU
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Donor
Joined: 2011-04-01
Posts: 15
Location: Germany
LALILU wrote:
prikryl wrote:

Please email me a complete log file. Do not encrypt it, if possible, I'm away from home with no access to my PGP key atm.

Hi Martin,

wich logging-level i should use?
Are you at home at the moment?
Can i encrypt the logfile now?

Greets


Hi Martin,

can you tell me please the log-level you want?

Greets Armin
martin
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Joined: 2002-12-10
Posts: 24538
Location: Prague, Czechia
LALILU wrote:
can you tell me please the log-level you want?

Debug 2-level please.
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Martin Prikryl
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