Topic "Cannot access vsFTPd service via WinSCP"

Author Message
Guest




I built the vsFTPd environment in Ubuntu box. And I chose the FTP protocol: FTP over explicit TLS/SSL.

Then I successed to access that vsFTPd service via FileZilla, but I cannot via WinSCP. ("Connection Failed" error message was displayed.)

Is that the WinSCP setting issue or the setting on server side or other reason? Is there some advise?

Server-side vsftpd.conf: (Ubuntu Server 13.04, i386)
listen=YES
anonymous_enable=NO
local_enable=YES
write_enable=YES
local_umask=022
connect_from_port_20=YES
chroot_local_user=YES
chroot_list_file=/etc/vsftpd.chroot_list
ssl_enable=YES
require_ssl_reuse=NO
secure_chroot_dir=/var/run/vsftpd/empty
pam_service_name=vsftpd
rsa_cert_file=/etc/ssl/certs/vsftpd.pem
allow_writeable_chroot=YES
debug_ssl=YES
log_ftp_protocol=YES
pasv_enable=YES
pasv_min_port=65000
pasv_max_port=65050

Server-side vsftpd.log:
Mon Jul 8 13:48:07 2013 [pid 12923] CONNECT: Client "192.168.0.135"
Mon Jul 8 13:48:07 2013 [pid 12923] FTP response: Client "192.168.0.135", "220 (vsFTPd 3.0.2)"
Mon Jul 8 13:48:07 2013 [pid 12923] FTP command: Client "192.168.0.135", "AUTH SSL"
Mon Jul 8 13:48:07 2013 [pid 12923] FTP response: Client "192.168.0.135", "234 Proceed with negotiation."
Mon Jul 8 13:48:08 2013 [pid 12923] DEBUG: Client "192.168.0.135", "SSL version: TLSv1/SSLv3, SSL cipher: DES-CBC3-SHA, not reused, no cert"
Mon Jul 8 13:48:11 2013 [pid 12923] DEBUG: Client "192.168.0.135", "Connection terminated without SSL shutdown - buggy client?"

Client-side winscp.log: (Win7 64bit)
. 2013-07-08 13:47:03.028 Session name: 192.168.0.145/user1@192.168.0.145 (Stored session)
. 2013-07-08 13:47:03.028 Host name: 192.168.0.145 (Port: 21)
. 2013-07-08 13:47:03.028 User name: user1 (Password: Yes, Key file: No)
. 2013-07-08 13:47:03.028 Tunnel: No
. 2013-07-08 13:47:03.028 Transfer Protocol: FTP
. 2013-07-08 13:47:03.028 Ping type: C, Ping interval: 30 sec; Timeout: 15 sec
. 2013-07-08 13:47:03.028 Proxy: none
. 2013-07-08 13:47:03.028 FTP: FTPS: Explicit SSL; Passive: Yes [Force IP: A]
. 2013-07-08 13:47:03.028 Local directory: default, Remote directory: home, Update: Yes, Cache: Yes
. 2013-07-08 13:47:03.028 Cache directory changes: Yes, Permanent: Yes
. 2013-07-08 13:47:03.028 DST mode: 1; Timezone offset: 0h 0m
. 2013-07-08 13:47:03.028 --------------------------------------------------------------------------
. 2013-07-08 13:47:03.184 Connecting to 192.168.0.145 ...
. 2013-07-08 13:47:03.246 Connected with 192.168.0.145, negotiating SSL connection...
< 2013-07-08 13:47:03.246 220 (vsFTPd 3.0.2)
> 2013-07-08 13:47:03.246 AUTH SSL
< 2013-07-08 13:47:03.246 234 Proceed with negotiation.
. 2013-07-08 13:47:04.136 Connection failed.
* 2013-07-08 13:47:04.198 (EFatal) Connection failed.
* 2013-07-08 13:47:04.198 Connection failed.
* 2013-07-08 13:47:04.198 Proceed with negotiation.

Thanks in advance,
Matsuyama
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prikryl
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Joined: 10 Dec 2002
Posts: 19412
Location: Prague, Czech republic
What version of WinSCP are you using?

Please attach a full log file on Debug 2 level using the latest version of WinSCP.
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Martin Prikryl
Guest




Thank you for replay.

I use the latest version of WinSCP, 5.1.5.
I got the Debug 2 level log, but I don't know what is what.
Is it indicated that SSL 3 protocol is always required for my circumstance?
Will you give me help?

The Debug 2 level log is following:
. 2013-07-10 09:30:54.976 --------------------------------------------------------------------------
. 2013-07-10 09:30:54.976 WinSCP Version 5.1.5 (Build 3261) (OS 6.1.7601 Service Pack 1)
. 2013-07-10 09:30:54.976 Configuration: HKEY_CURRENT_USER\Software\Martin Prikryl\WinSCP 2\
. 2013-07-10 09:30:54.976 Local account: matsuyama4\matsuyama
. 2013-07-10 09:30:54.976 Working directory: C:\Program Files (x86)\WinSCP
. 2013-07-10 09:30:54.976 Process ID: 5864
. 2013-07-10 09:30:54.976 Command-line: "C:\Program Files (x86)\WinSCP\WinSCP.exe"
. 2013-07-10 09:30:54.976 Time zone: Current: GMT+9, Standard: GMT+9, DST: GMT+10, DST Start: 1899/12/30, DST End: 1899/12/30
. 2013-07-10 09:30:54.976 Login time: 2013年7月10日 9:30:54
. 2013-07-10 09:30:54.976 --------------------------------------------------------------------------
. 2013-07-10 09:30:54.976 Session name: 192.168.0.145/FTPS_user1@192.168.0.145 (Stored session)
. 2013-07-10 09:30:54.976 Host name: 192.168.0.145 (Port: 21)
. 2013-07-10 09:30:54.976 User name: user1 (Password: Yes, Key file: No)
. 2013-07-10 09:30:54.976 Tunnel: No
. 2013-07-10 09:30:54.976 Transfer Protocol: FTP
. 2013-07-10 09:30:54.976 Ping type: C, Ping interval: 30 sec; Timeout: 15 sec
. 2013-07-10 09:30:54.976 Proxy: none
. 2013-07-10 09:30:54.976 FTP: FTPS: Explicit SSL; Passive: Yes [Force IP: A]
. 2013-07-10 09:30:54.976 Local directory: default, Remote directory: home, Update: Yes, Cache: Yes
. 2013-07-10 09:30:54.976 Cache directory changes: Yes, Permanent: Yes
. 2013-07-10 09:30:54.976 DST mode: 1; Timezone offset: 0h 0m
. 2013-07-10 09:30:54.976 --------------------------------------------------------------------------
. 2013-07-10 09:30:55.132 Connecting to 192.168.0.145 ...
. 2013-07-10 09:30:55.132 m_pSslLayer changed state from 0 to 1
. 2013-07-10 09:30:55.132 m_pSslLayer changed state from 1 to 2
. 2013-07-10 09:30:55.132 m_pSslLayer changed state from 2 to 4
. 2013-07-10 09:30:55.195 Connected with 192.168.0.145, negotiating SSL connection...
< 2013-07-10 09:30:55.195 220 (vsFTPd 3.0.2)
> 2013-07-10 09:30:55.195 AUTH SSL
< 2013-07-10 09:30:55.195 234 Proceed with negotiation.
. 2013-07-10 09:30:56.068 SSL_connect: SSLv3 read server hello A
. 2013-07-10 09:30:56.068 SSL_connect: SSLv3 read server certificate A
. 2013-07-10 09:30:56.068 SSL_connect: SSLv3 read server certificate request A
. 2013-07-10 09:30:56.068 SSL_connect: SSLv3 read server done A
. 2013-07-10 09:30:56.068 SSL_connect: SSLv3 write client certificate A
. 2013-07-10 09:30:56.068 SSL_connect: SSLv3 write client key exchange A
. 2013-07-10 09:30:56.068 SSL_connect: SSLv3 write change cipher spec A
. 2013-07-10 09:30:56.068 SSL_connect: SSLv3 write finished A
. 2013-07-10 09:30:56.068 SSL_connect: SSLv3 flush data
. 2013-07-10 09:30:56.084 SSL_connect: SSLv3 read server session ticket A
. 2013-07-10 09:30:56.084 SSL_connect: SSLv3 read finished A
. 2013-07-10 09:30:56.084 Connection failed.
. 2013-07-10 09:30:56.084 Got reply 1004 to the command 1
* 2013-07-10 09:30:56.178 (EFatal) Connection failed.
* 2013-07-10 09:30:56.178 Connection failed.
* 2013-07-10 09:30:56.178 Proceed with negotiation.
. 2013-07-10 09:31:01.372 Internal error: Connect called while still connected
. 2013-07-10 09:31:01.372 Connection failed.
. 2013-07-10 09:31:01.372 Got reply 3004 to the command 1
* 2013-07-10 09:31:01.435 (EFatal) Connection failed.
* 2013-07-10 09:31:01.435 Internal error: Connect called while still connected
* 2013-07-10 09:31:01.435 Connection failed.
. 2013-07-10 09:31:06.614 Session upkeep
. 2013-07-10 09:31:06.739 Connecting to 192.168.0.145 ...
. 2013-07-10 09:31:06.739 m_pSslLayer changed state from 0 to 1
. 2013-07-10 09:31:06.739 m_pSslLayer changed state from 1 to 2
. 2013-07-10 09:31:06.739 m_pSslLayer changed state from 2 to 4
. 2013-07-10 09:31:06.801 Connected with 192.168.0.145, negotiating SSL connection...
< 2013-07-10 09:31:06.801 220 (vsFTPd 3.0.2)
> 2013-07-10 09:31:06.801 AUTH SSL
< 2013-07-10 09:31:06.801 234 Proceed with negotiation.
. 2013-07-10 09:31:06.801 SSL_connect: SSLv3 read server hello A
. 2013-07-10 09:31:06.801 SSL_connect: SSLv3 read server certificate A
. 2013-07-10 09:31:06.801 SSL_connect: SSLv3 read server certificate request A
. 2013-07-10 09:31:06.801 SSL_connect: SSLv3 read server done A
. 2013-07-10 09:31:06.801 SSL_connect: SSLv3 write client certificate A
. 2013-07-10 09:31:06.801 SSL_connect: SSLv3 write client key exchange A
. 2013-07-10 09:31:06.801 SSL_connect: SSLv3 write change cipher spec A
. 2013-07-10 09:31:06.801 SSL_connect: SSLv3 write finished A
. 2013-07-10 09:31:06.801 SSL_connect: SSLv3 flush data
. 2013-07-10 09:31:06.801 SSL_connect: SSLv3 read server session ticket A
. 2013-07-10 09:31:06.801 SSL_connect: SSLv3 read finished A
. 2013-07-10 09:31:06.801 Connection failed.
. 2013-07-10 09:31:06.801 Got reply 1004 to the command 1
* 2013-07-10 09:31:06.895 (EFatal) Connection failed.
* 2013-07-10 09:31:06.895 Connection failed.
* 2013-07-10 09:31:06.895 Proceed with negotiation.
. 2013-07-10 09:31:12.058 Internal error: Connect called while still connected
. 2013-07-10 09:31:12.058 Connection failed.
. 2013-07-10 09:31:12.058 Got reply 3004 to the command 1
* 2013-07-10 09:31:12.121 (EFatal) Connection failed.
* 2013-07-10 09:31:12.121 Internal error: Connect called while still connected
* 2013-07-10 09:31:12.121 Connection failed.
. 2013-07-10 09:31:17.300 Session upkeep
. 2013-07-10 09:31:17.440 Connecting to 192.168.0.145 ...
. 2013-07-10 09:31:17.440 m_pSslLayer changed state from 0 to 1
. 2013-07-10 09:31:17.440 m_pSslLayer changed state from 1 to 2
. 2013-07-10 09:31:17.440 m_pSslLayer changed state from 2 to 4
. 2013-07-10 09:31:17.503 Connected with 192.168.0.145, negotiating SSL connection...
< 2013-07-10 09:31:17.503 220 (vsFTPd 3.0.2)
> 2013-07-10 09:31:17.503 AUTH SSL
< 2013-07-10 09:31:17.503 234 Proceed with negotiation.
. 2013-07-10 09:31:17.503 SSL_connect: SSLv3 read server hello A
. 2013-07-10 09:31:17.503 SSL_connect: SSLv3 read server certificate A
. 2013-07-10 09:31:17.503 SSL_connect: SSLv3 read server certificate request A
. 2013-07-10 09:31:17.503 SSL_connect: SSLv3 read server done A
. 2013-07-10 09:31:17.503 SSL_connect: SSLv3 write client certificate A
. 2013-07-10 09:31:17.503 SSL_connect: SSLv3 write client key exchange A
. 2013-07-10 09:31:17.503 SSL_connect: SSLv3 write change cipher spec A
. 2013-07-10 09:31:17.503 SSL_connect: SSLv3 write finished A
. 2013-07-10 09:31:17.503 SSL_connect: SSLv3 flush data
. 2013-07-10 09:31:17.503 SSL_connect: SSLv3 read server session ticket A
. 2013-07-10 09:31:17.503 SSL_connect: SSLv3 read finished A
. 2013-07-10 09:31:17.503 Connection failed.
. 2013-07-10 09:31:17.503 Got reply 1004 to the command 1
* 2013-07-10 09:31:17.581 (EFatal) Connection failed.
* 2013-07-10 09:31:17.581 Connection failed.
* 2013-07-10 09:31:17.581 Proceed with negotiation.

Regards,
Matsuyama
Guest




P.S.

I found another post of this forum: http://winscp.net/forum/viewtopic.php?t=12278 (posted 22 Mar 2013). This is the same problem I am facing, I supposed.
prikryl
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Joined: 10 Dec 2002
Posts: 19412
Location: Prague, Czech republic
Anonymous wrote:
Is it indicated that SSL 3 protocol is always required for my circumstance?

WinSCP does not allow SSLv2 anymore. If that's what you ask.
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Martin Prikryl
Matsuyama
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Joined: 05 Jul 2013
Posts: 5
Location: Japan
prikryl wrote:
WinSCP does not allow SSLv2 anymore. If that's what you ask.


I see.
So I understand that the setting 'ssl_sslv2=YES' in the vsftpd.conf is of no use when i use WinSCP to access the vsftpd service. It's ok, but my problem has not been resolved.

I have tried several additional settings in the vsftpd.conf, for example, 'ssl_tlsv1=YES', 'ssl_sslv3=YES', but the situation that can not be connected vsftpd service via WinSCP does not change. Any help?

Regards,
Matsuyama
prikryl
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Joined: 10 Dec 2002
Posts: 19412
Location: Prague, Czech republic
Any chance of getting a test account on your server?
_________________
Martin Prikryl
Matsuyama
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Joined: 05 Jul 2013
Posts: 5
Location: Japan
prikryl wrote:
Any chance of getting a test account on your server?

Sorry. My FTP server is now located inside the LAN.

By the way, I can make the FTP server in the VMware virtual machine. Is it OK for you to try testing? (It may be required few days for me to build such an environment. )
prikryl
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Joined: 10 Dec 2002
Posts: 19412
Location: Prague, Czech republic
Matsuyama wrote:
By the way, I can make the FTP server in the VMware virtual machine. Is it OK for you to try testing? (It may be required few days for me to build such an environment. )

Sounds good. But first, I have sent you an email with development version of WinSCP for testing.
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Martin Prikryl
Matsuyama
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Joined: 05 Jul 2013
Posts: 5
Location: Japan
Thank you for sending me a debug version of WinSCP. I tried to access the FTPS server via the debug version of WinSCP, but it failed. (I got alomost the same error log and cannot access the server.)
Any help?

I used WinSCP settings as follows:
File Protocol: FTP
Encryption: TLS Explicit encryption (I also try SSL Explicit encryption)
Minimum TLS/SSL version: SSL 3.0
Maximum TLS/SSL version: TLS 1.0

Its output log is as follows:
(I changed the server environment, so there are a few differences between this log and the former log I posted before in this forum.)

. 2013-08-03 11:42:15.532 --------------------------------------------------------------------------
. 2013-08-03 11:42:15.532 WinSCP Version 5.2.3 (Build 3409) (OS 6.1.7601 Service Pack 1)
. 2013-08-03 11:42:15.532 Configuration: HKEY_CURRENT_USER\Software\Martin Prikryl\WinSCP 2\
. 2013-08-03 11:42:15.532 Local account: A222-MATSUYAMA4\matsuyama
. 2013-08-03 11:42:15.532 Working directory: C:\Download\Tools\WinSCP\debug
. 2013-08-03 11:42:15.532 Process ID: 5512
. 2013-08-03 11:42:15.532 Command-line: "C:\Download\Tools\WinSCP\debug\WinSCP.exe"
. 2013-08-03 11:42:15.532 Time zone: Current: GMT+9, Standard: GMT+9, DST: GMT+10, DST Start: 1899/12/30, DST End: 1899/12/30
. 2013-08-03 11:42:15.532 Login time: 2013年8月3日 11:42:15
. 2013-08-03 11:42:15.532 --------------------------------------------------------------------------
. 2013-08-03 11:42:15.532 Session name: 192.168.184.140/user1@192.168.184.140 (Modified site)
. 2013-08-03 11:42:15.532 Host name: 192.168.184.140 (Port: 21)
. 2013-08-03 11:42:15.532 User name: user1 (Password: Yes, Key file: No)
. 2013-08-03 11:42:15.532 Tunnel: No
. 2013-08-03 11:42:15.532 Transfer Protocol: FTP
. 2013-08-03 11:42:15.532 Ping type: C, Ping interval: 30 sec; Timeout: 15 sec
. 2013-08-03 11:42:15.532 Proxy: none
. 2013-08-03 11:42:15.532 FTP: FTPS: Explicit TLS; Passive: Yes [Force IP: A]; MLSD: A [List all: A]
. 2013-08-03 11:42:15.532 Session reuse: Yes
. 2013-08-03 11:42:15.532 TLS/SSL versions: SSLv3-TLSv1.0
. 2013-08-03 11:42:15.532 Local directory: default, Remote directory: home, Update: Yes, Cache: Yes
. 2013-08-03 11:42:15.532 Cache directory changes: Yes, Permanent: Yes
. 2013-08-03 11:42:15.532 DST mode: 1; Timezone offset: 0h 0m
. 2013-08-03 11:42:15.532 --------------------------------------------------------------------------
. 2013-08-03 11:42:15.688 Connecting to 192.168.184.140 ...
. 2013-08-03 11:42:15.688 TLS layer changed state from unconnected to connecting
. 2013-08-03 11:42:15.688 TLS layer changed state from connecting to connected
. 2013-08-03 11:42:15.750 Connected with 192.168.184.140, negotiating TLS connection...
< 2013-08-03 11:42:15.750 220 (vsFTPd 3.0.2)
> 2013-08-03 11:42:15.750 AUTH TLS
< 2013-08-03 11:42:15.750 234 Proceed with negotiation.
. 2013-08-03 11:42:15.750 TLS connect: SSLv3 read server hello A
. 2013-08-03 11:42:15.750 TLS connect: SSLv3 read server certificate A
. 2013-08-03 11:42:15.750 TLS connect: SSLv3 read server certificate request A
. 2013-08-03 11:42:15.750 TLS connect: SSLv3 read server done A
. 2013-08-03 11:42:15.750 TLS connect: SSLv3 write client certificate A
. 2013-08-03 11:42:15.750 TLS connect: SSLv3 write client key exchange A
. 2013-08-03 11:42:15.750 TLS connect: SSLv3 write change cipher spec A
. 2013-08-03 11:42:15.750 TLS connect: SSLv3 write finished A
. 2013-08-03 11:42:15.750 TLS connect: SSLv3 flush data
. 2013-08-03 11:42:15.750 TLS connect: SSLv3 read server session ticket A
. 2013-08-03 11:42:15.750 TLS connect: SSLv3 read finished A
. 2013-08-03 11:42:15.750 Connection failed.
. 2013-08-03 11:42:15.750 Got reply 1004 to the command 1
* 2013-08-03 11:42:15.844 (EFatal) Connection failed.
* 2013-08-03 11:42:15.844 Connection failed.
* 2013-08-03 11:42:15.844 Proceed with negotiation.
. 2013-08-03 11:42:21.008 Internal error: Connect called while still connected
. 2013-08-03 11:42:21.008 Connection failed.
. 2013-08-03 11:42:21.008 Got reply 3004 to the command 1
* 2013-08-03 11:42:21.070 (EFatal) Connection failed.
* 2013-08-03 11:42:21.070 Internal error: Connect called while still connected
* 2013-08-03 11:42:21.070 Connection failed.

Regards,
Matsuyama
prikryl
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Location: Prague, Czech republic
Ok, thanks. Can you please proceed with creating a test account for me on the virtual machine?
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Martin Prikryl
Matsuyama
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Joined: 05 Jul 2013
Posts: 5
Location: Japan
prikryl wrote:
Ok, thanks. Can you please proceed with creating a test account for me on the virtual machine?


I built the VMware virtual machine, so will you try to test the FTPS access via WinSCP using this virtual machine?

Please access http://bit.ly/17dulvv and download VMmachine_UbuntuSvr32.7z (333MB). Extracting this 7zip file creates a subdirectory called UbuntuSvr32, and there exists UbuntuSvr32.vmx and _README.txt. Read _README.txt for a little bit of information about the server, the user account and so on.

Regards,
Matsuyama
prikryl
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Thanks! Got it downloaded and running. I was able to reproduce your problem. Will debug it soon.
prikryl
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This bug has been added to the tracker:
http://winscp.net/tracker/show_bug.cgi?id=1044

I'll send you development version for testing shortly.
Thanks for your help!
Matsuyama
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Posts: 5
Location: Japan
I got the debug version of WinSCP, and tested the FTPS access with it. Then the test is successful.

Very much thanks.
Matsuyama
prikryl
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Matsuyama wrote:
I got the debug version of WinSCP, and tested the FTPS access with it. Then the test is successful.

Thanks for your feedback.
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Martin Prikryl
jmh
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Joined: 28 Aug 2013
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prikryl wrote:
Matsuyama wrote:
I got the debug version of WinSCP, and tested the FTPS access with it. Then the test is successful.

Thanks for your feedback.


Hi,
We are exactly in the same situation (vsftpd with explicit ssl/tls and can't connect with winscp 5.1.7)
Where can we download the corrected version of winscp (version 5.1.8 ?), or when this version will be publicly available ?

Thanks
prikryl
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Joined: 10 Dec 2002
Posts: 19412
Location: Prague, Czech republic
jmh wrote:
We are exactly in the same situation (vsftpd with explicit ssl/tls and can't connect with winscp 5.1.7)
Where can we download the corrected version of winscp (version 5.1.8 ?), or when this version will be publicly available ?

Thanks for your report.
I have sent you an email with a development version of WinSCP to address you have used to register on this forum.
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Martin Prikryl
freimann
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Joined: 18 Sep 2013
Posts: 1
Location: Czech Republic
We have the same problem here - can you please send us the link for the 5.1.8-dev version as well ?

Thankx ... peter@freimann.cz

prikryl wrote:
jmh wrote:
We are exactly in the same situation (vsftpd with explicit ssl/tls and can't connect with winscp 5.1.7)
Where can we download the corrected version of winscp (version 5.1.8 ?), or when this version will be publicly available ?

Thanks for your report.
I have sent you an email with a development version of WinSCP to address you have used to register on this forum.
Guest




freimann wrote:
We have the same problem here - can you please send us the link for the 5.1.8-dev version as well ?

Thankx ... peter@freimann.cz

prikryl wrote:
jmh wrote:
We are exactly in the same situation (vsftpd with explicit ssl/tls and can't connect with winscp 5.1.7)
Where can we download the corrected version of winscp (version 5.1.8 ?), or when this version will be publicly available ?

Thanks for your report.
I have sent you an email with a development version of WinSCP to address you have used to register on this forum.


I am having the same problem. Where can I get the 5.1.8 dev version?
riggs867
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Joined: 20 Nov 2013
Posts: 1
Location: US
Anonymous wrote:
freimann wrote:
We have the same problem here - can you please send us the link for the 5.1.8-dev version as well ?

Thankx ... peter@freimann.cz

prikryl wrote:
jmh wrote:
We are exactly in the same situation (vsftpd with explicit ssl/tls and can't connect with winscp 5.1.7)
Where can we download the corrected version of winscp (version 5.1.8 ?), or when this version will be publicly available ?

Thanks for your report.
I have sent you an email with a development version of WinSCP to address you have used to register on this forum.


I am having the same problem. Where can I get the 5.1.8 dev version?


Sorry, I thought I was logged in.
prikryl
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Joined: 10 Dec 2002
Posts: 19412
Location: Prague, Czech republic
Anonymous wrote:
I am having the same problem. Where can I get the 5.1.8 dev version?

It's not released yet. But you can get 5.2.6 beta that includes the fix too.
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