Topic "Problem with Directory listing (timeout) with version 5.1.4"

Author Message
Keke
[View user's profile]

Joined: 2014-04-23
Posts: 5
Directory /07/ has about 2300 files. If I remove 50% of files the directory listing works ok.
I have also tried with the latest version of WinSCP, but same result.

After entering directory and committing "ls", the client asks for credentials (again).

. 2014-04-23 11:27:49.043 --------------------------------------------------------------------------
. 2014-04-23 11:27:49.043 WinSCP Version 5.1.4 (Build 3020) (OS 6.2.9200)
. 2014-04-23 11:27:49.043 Configuration: c:\XXXXX\WinSCP.ini
. 2014-04-23 11:27:49.043 Local account: XXXX\XXXX
. 2014-04-23 11:27:49.043 Working directory: C:\temp
. 2014-04-23 11:27:49.043 Command-line: c:\XXXXX\WinSCP.exe /console /log=Logi.txt
. 2014-04-23 11:27:49.043 Time zone: Current: GMT+3, Standard: GMT+2, DST: GMT+3, DST Start: 30.3.2014, DST End: 26.10.2014
. 2014-04-23 11:27:49.043 Login time: 23. huhtikuuta 2014 11:27:49
. 2014-04-23 11:27:49.043 --------------------------------------------------------------------------
. 2014-04-23 11:27:49.043 Session name: carbon (Ad-Hoc session)
. 2014-04-23 11:27:49.043 Host name: carbon (Port: 21)
. 2014-04-23 11:27:49.043 User name: (Password: No, Key file: No)
. 2014-04-23 11:27:49.043 Tunnel: No
. 2014-04-23 11:27:49.043 Transfer Protocol: FTP
. 2014-04-23 11:27:49.043 Ping type: C, Ping interval: 30 sec; Timeout: 15 sec
. 2014-04-23 11:27:49.043 Proxy: none
. 2014-04-23 11:27:49.043 FTP: FTPS: None; Passive: Yes [Force IP: A]
. 2014-04-23 11:27:49.043 Local directory: default, Remote directory: home, Update: Yes, Cache: Yes
. 2014-04-23 11:27:49.043 Cache directory changes: Yes, Permanent: Yes
. 2014-04-23 11:27:49.043 DST mode: 1; Timezone offset: 0h 0m
. 2014-04-23 11:27:49.043 --------------------------------------------------------------------------
. 2014-04-23 11:27:49.043 Username prompt (no username provided)
. 2014-04-23 11:27:53.159 Connecting to carbon ...
. 2014-04-23 11:27:53.174 Connected with carbon. Waiting for welcome message...
< 2014-04-23 11:27:53.174 220 Microsoft FTP Service
> 2014-04-23 11:27:53.174 USER XXXXXXX
< 2014-04-23 11:27:53.174 331 Password required
> 2014-04-23 11:27:56.603 PASS *******
< 2014-04-23 11:27:56.603 230 User logged in.
> 2014-04-23 11:27:56.603 SYST
< 2014-04-23 11:27:56.603 215 Windows_NT
> 2014-04-23 11:27:56.603 FEAT
< 2014-04-23 11:27:56.618 211-Extended features supported:
< 2014-04-23 11:27:56.618 LANG EN*
< 2014-04-23 11:27:56.618 UTF8
< 2014-04-23 11:27:56.618 AUTH TLS;TLS-C;SSL;TLS-P;
< 2014-04-23 11:27:56.618 PBSZ
< 2014-04-23 11:27:56.618 PROT C;P;
< 2014-04-23 11:27:56.618 CCC
< 2014-04-23 11:27:56.618 HOST
< 2014-04-23 11:27:56.618 SIZE
< 2014-04-23 11:27:56.618 MDTM
< 2014-04-23 11:27:56.618 REST STREAM
< 2014-04-23 11:27:56.618 211 END
> 2014-04-23 11:27:56.618 OPTS UTF8 ON
< 2014-04-23 11:27:56.618 200 OPTS UTF8 command successful - UTF8 encoding now ON.
. 2014-04-23 11:27:56.618 Connected
. 2014-04-23 11:27:56.618 --------------------------------------------------------------------------
. 2014-04-23 11:27:56.618 Using FTP protocol.
. 2014-04-23 11:27:56.618 Doing startup conversation with host.
> 2014-04-23 11:27:56.618 PWD
< 2014-04-23 11:27:56.618 257 "/" is current directory.
. 2014-04-23 11:27:56.618 Getting current directory name.
. 2014-04-23 11:27:56.618 Startup conversation with host finished.
< 2014-04-23 11:27:56.618 Script: Active session: [1] carbon
> 2014-04-23 11:27:59.231 Script: cd 07
. 2014-04-23 11:27:59.231 Cached directory change via "07" to "/07".
. 2014-04-23 11:27:59.231 Getting current directory name.
< 2014-04-23 11:27:59.231 Script: /07
> 2014-04-23 11:28:01.278 Script: ls
. 2014-04-23 11:28:01.278 Retrieving directory listing...
> 2014-04-23 11:28:01.278 CWD /07/
< 2014-04-23 11:28:01.278 250 CWD command successful.
> 2014-04-23 11:28:01.278 PWD
< 2014-04-23 11:28:01.278 257 "/07" is current directory.
> 2014-04-23 11:28:01.278 TYPE A
< 2014-04-23 11:28:01.278 200 Type set to A.
> 2014-04-23 11:28:01.278 PASV
< 2014-04-23 11:28:01.278 227 Entering Passive Mode (192,168,100,239,255,228).
> 2014-04-23 11:28:01.278 LIST -a
< 2014-04-23 11:28:01.294 125 Data connection already open; Transfer starting.
< 2014-04-23 11:28:01.325 226 Transfer complete.
. 2014-04-23 11:28:16.041 Timeout detected.
. 2014-04-23 11:28:16.041 Could not retrieve directory listing
. 2014-04-23 11:28:16.041 Username prompt (no username provided)
< 2014-04-23 11:28:16.041 Script: Prompting for credentials...
< 2014-04-23 11:28:25.912 Script: Connecting to carbon ...
. 2014-04-23 11:28:25.912 Connecting to carbon ...
< 2014-04-23 11:28:25.912 Script: Connected with carbon. Waiting for welcome message...
. 2014-04-23 11:28:25.912 Connected with carbon. Waiting for welcome message...
< 2014-04-23 11:28:25.927 220 Microsoft FTP Service
> 2014-04-23 11:28:25.927 USER XXXXX
< 2014-04-23 11:28:25.927 331 Password required
> 2014-04-23 11:28:29.565 PASS *******
< 2014-04-23 11:28:29.565 230 User logged in.
> 2014-04-23 11:28:29.565 SYST
< 2014-04-23 11:28:29.565 215 Windows_NT
> 2014-04-23 11:28:29.565 FEAT
< 2014-04-23 11:28:29.565 211-Extended features supported:
< 2014-04-23 11:28:29.565 LANG EN*
< 2014-04-23 11:28:29.565 UTF8
< 2014-04-23 11:28:29.565 AUTH TLS;TLS-C;SSL;TLS-P;
< 2014-04-23 11:28:29.565 PBSZ
< 2014-04-23 11:28:29.565 PROT C;P;
< 2014-04-23 11:28:29.565 CCC
< 2014-04-23 11:28:29.565 HOST
< 2014-04-23 11:28:29.565 SIZE
< 2014-04-23 11:28:29.565 MDTM
< 2014-04-23 11:28:29.565 REST STREAM
< 2014-04-23 11:28:29.565 211 END
> 2014-04-23 11:28:29.565 OPTS UTF8 ON
< 2014-04-23 11:28:29.565 200 OPTS UTF8 command successful - UTF8 encoding now ON.
< 2014-04-23 11:28:29.581 Script: Connected
. 2014-04-23 11:28:29.581 Connected
. 2014-04-23 11:28:29.581 Doing startup conversation with host.
< 2014-04-23 11:28:29.581 Script: Starting the session...
> 2014-04-23 11:28:29.581 PWD
< 2014-04-23 11:28:29.581 257 "/" is current directory.
< 2014-04-23 11:28:29.581 Script: Reading remote directory...
. 2014-04-23 11:28:29.581 Changing directory to "/07".
> 2014-04-23 11:28:29.581 CWD /07
< 2014-04-23 11:28:29.581 250 CWD command successful.
. 2014-04-23 11:28:29.581 Getting current directory name.
> 2014-04-23 11:28:29.581 PWD
< 2014-04-23 11:28:29.581 257 "/07" is current directory.
. 2014-04-23 11:28:29.581 Startup conversation with host finished.
< 2014-04-23 11:28:29.581 Script: Session started.
. 2014-04-23 11:28:29.581 Retrieving directory listing...
> 2014-04-23 11:28:29.581 TYPE A
< 2014-04-23 11:28:29.581 200 Type set to A.
> 2014-04-23 11:28:29.581 PASV
< 2014-04-23 11:28:29.581 227 Entering Passive Mode (192,168,100,239,255,233).
> 2014-04-23 11:28:29.597 LIST
< 2014-04-23 11:28:29.597 125 Data connection already open; Transfer starting.
< 2014-04-23 11:28:29.643 226 Transfer complete.
. 2014-04-23 11:28:44.041 Timeout detected.
. 2014-04-23 11:28:44.041 Could not retrieve directory listing
< 2014-04-23 11:28:44.041 Script: Lost connection.
< 2014-04-23 11:28:44.041 Script: Timeout detected.

< 2014-04-23 11:28:44.041 Could not retrieve directory listing

< 2014-04-23 11:28:44.041 Transfer complete.

< 2014-04-23 11:28:44.041 Error listing directory '/07'.
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martin
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Site Admin
Joined: 2002-12-10
Posts: 24512
Location: Prague, Czechia
Did you try setting a longer timeout?
http://winscp.net/eng/docs/ui_login_connection
_________________
Martin Prikryl
Keke
[View user's profile]

Joined: 2014-04-23
Posts: 5
prikryl wrote:
Did you try setting a longer timeout?
http://winscp.net/eng/docs/ui_login_connection


Yes. Same result. Timed out.

The weird thing is: directory listing works ok with my laptop (faster computer Windows 7) but not with touch pad (slower Atom processor, Windows 8.1 Update 1)
Both have same version of WinSCP.

Conclusion: The problem is not related to server.
martin
[View user's profile]
Site Admin
Joined: 2002-12-10
Posts: 24512
Location: Prague, Czechia
Can you try it first with another FTP client?
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Martin Prikryl
Keke
[View user's profile]

Joined: 2014-04-23
Posts: 5
prikryl wrote:
Can you try it first with another FTP client?


Oh, I tried with FileZilla. Timeouts too. Hmm...

Any suggestions? Smile
Keke
[View user's profile]

Joined: 2014-04-23
Posts: 5
Keke wrote:
prikryl wrote:
Can you try it first with another FTP client?


Oh, I tried with FileZilla. Timeouts too. Hmm...

Any suggestions? Smile


...with Windows cmd line ftp client directory listing works ok. Is this a passive/active ftp problem?
Keke
[View user's profile]

Joined: 2014-04-23
Posts: 5
This is resolved!

I disabled F-secure client security 11.51 (latest version) and now it works!

After enabling F-secure again directory listing stops working. The problem is F-secure, as always. Wheeee!
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