Topic "can't log in with correct password, IP address issue"

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[View user's profile]

Joined: 2015-03-24
Posts: 1
Hello, I tried logging in to SFTP but I mistakenly used the incorrect user name and pw the first few times. When I realized I used the incorrect user name and pw and tried using the correct info I received the message 'server unexpectedly closed network connection'. I waited 24hrs to try and log in again but still got the same message. I tried a few days later and still got the same message. I tried clicking various reset options but my understanding of this program is not sophisticated to know what I am doing. I was traveling out of the country and was able to log in from a different IP address which makes me think my regular IP address has been blocked. How do I unblock my regular IP address so that I can log in again? Thank you.
[View user's profile]
Site Admin
Joined: 2002-12-10
Posts: 24736
Location: Prague, Czechia
You need to contact your server administrator.
Martin Prikryl

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