Topic "Unable to start WinSCP client on Windows 2012 R2"

Author Message
cbunn
[View user's profile]

Joined: 2015-06-08
Posts: 1
I am trying to run the WinSCP version 573 on a new Widows Server 2012 R2 system. I have tried both the full install and portable version. I have tried modifying the DEP settings and that did not have any impact. I am running the application with an Admin level account. When I launch the application I immediately receive the message "WinSCP: SFTP, FTP and SCP client has stopped working. Clicking on view problem details provides the following information:

>>>
Problem signature:
Problem Event Name: BEX
Application Name: WinSCP.exe
Application Version: 5.7.3.5438
Application Timestamp: 00000000
Fault Module Name: WinSCP.exe
Fault Module Version: 5.7.3.5438
Fault Module Timestamp: 00000000
Exception Offset: 008a3aa5
Exception Code: c0000005
Exception Data: 00000008
OS Version: 6.3.9600.2.0.0.272.7
Locale ID: 1033
Additional Information 1: 5861
Additional Information 2: 5861822e1919d7c014bbb064c64908b2
Additional Information 3: a10f
Additional Information 4: a10ff7d2bb2516fdc753f9c34fc3b069
<<<

Any help would be greatly appreciated.
Advertisements
martin
[View user's profile]
Site Admin
Joined: 2002-12-10
Posts: 24530
Location: Prague, Czechia
Thanks for your report.
I have sent you an email with a debug version of WinSCP to address you have used to register on this forum.
mrunalhulikal

Guest


Hi,

Can you share the fix? I seem to have the same issue on Win 2012 R2.


Problem signature:
Problem Event Name: BEX
Application Name: WinSCP.exe
Application Version: 5.7.5.5665
Application Timestamp: 00000000
Fault Module Name: StackHash_5861
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Offset: PCH_24_FROM_ntdll+0x0003CA2C
Exception Code: c0000005
Exception Data: 00000008
OS Version: 6.3.9600.2.0.0.272.7
Locale ID: 1033
Additional Information 1: 5861
Additional Information 2: 5861822e1919d7c014bbb064c64908b2
Additional Information 3: d1d9
Additional Information 4: d1d94a13d3609d6b740644c12508f581
martin
[View user's profile]
Site Admin
Joined: 2002-12-10
Posts: 24530
Location: Prague, Czechia
Thanks for your report.

Can you send me an email, so I can send you back a debug version of WinSCP to track the problem? Please include link back to this topic in your email. Also note in this topic that you have sent the email. Thanks.

You will find my address (if you log in) in my forum profile.
Advertisements

You can post new topics in this forum






Search Site

What is WinSCP?

It is award-winning SFTP client, SCP client, FTPS client and FTP client integrated into one software program for file transfer to FTP server or secure SFTP server. [More]

And it's free!

Donate

About donations

$9   $19   $49   $99

About donations

Recommend

WinSCP Privacy Policy

WinSCP License