Topic "WinSCP installed on Windows 2008 R2 fails to connect to target machine"

Author Message
gpreunin
[View user's profile]

Joined: 2015-12-02
Posts: 3
WinSCP installed on Windows 7 on Personal Computer connects to target machine but
WinSCP installed on Windows 2008 R2 OS on virtual server fails to connect to same target machine using same logon credentials.

Using WinSCP 5.7.6 with “Commander” interface on both Window versions.
File Protocol is FTP with TLS/SSL Explicit encryption, port 21

Error message states the target machine actively refused connection on 2008 R2 server. I checked with our network administrator and neither Personal Computer or virtual machine have any blocking firewalls.

Might you have any ideas why WinSCP does not work on Windows 2008 R2? Thank you.
Advertisements
martin
[View user's profile]
Site Admin
Joined: 2002-12-10
Posts: 24530
Location: Prague, Czechia
Are you able to connect with any other FTP client?

Please attach a full log file showing the problem (using the latest version of WinSCP).

To generate log file, enable logging, log in to your server and do the operation and only the operation that causes the error. Submit the log with your post as an attachment. Note that passwords and passphrases not stored in the log. You may want to remove other data you consider sensitive though, such as host names, IP addresses, account names or file names (unless they are relevant to the problem). If you do not want to post the log publicly, you can mark the attachment as private.
gpreunin
[View user's profile]

Joined: 2015-12-02
Posts: 3
Prikryl,

Thank you for replying to my inquiry. Attached are log files from both Windows 2008 R2 (failed) and Windows 7 (success). Your expertise is much appreciated.
WinSCP_Windows7_Success_gpreunin.log (3.11 KB) Private file

Description: Success

WinSCP_2008R2_Fail_gpreunin.log (2.39 KB) Private file

Description: Failed

martin
[View user's profile]
Site Admin
Joined: 2002-12-10
Posts: 24530
Location: Prague, Czechia
Thanks for the logs. Though, are you able to connect to the FTP server anyhow from the 2008 machine?
gpreunin
[View user's profile]

Joined: 2015-12-02
Posts: 3
We installed WinSCP on another computer with Windows Server R2 and it connects to the target machine. We are not going investigate why it does not work on the server where WinSCP fails to connect to the target machine. The WinSCP configuration settings are the same on both servers.
Advertisements

You can post new topics in this forum






Search Site

What is WinSCP?

It is award-winning SFTP client, SCP client, FTPS client and FTP client integrated into one software program for file transfer to FTP server or secure SFTP server. [More]

And it's free!

Donate

About donations

$9   $19   $49   $99

About donations

Recommend

WinSCP Privacy Policy

WinSCP License