Topic "username/login/password ?"

Author Message
m.a.k.

Guest


Dear Sir:
I am volunteering to up-date information for a community organization's web site. The problem is that so many individuals have been trying to up-date the site and failing, thus, timed out sessions occur frequently.
When I up-dated one page of the site, the login info was saved, thus, I just hit "login" button and up-loaded the corrections...no problem. When I returned a week later and tried to update the index/home page, the login, username, password was not saved and the login button was grayed out. No one at the community knows this information. What should I do?
Thank you so much.
m.a.k
Advertisements
martin
[View user's profile]
Site Admin
Joined: 2002-12-10
Posts: 24555
Location: Prague, Czechia
So do I understand right that you do not know password for your account? You need to ask administrator of your server to help you.
_________________
Martin Prikryl
m.a.k.

Guest


"Dear Mr. Prikryl :
Thank you for your prompt reply to my post. In response to your suggestion, "You need to ask administrator of your server to help you," it was the administrator who requested my help. He is new to the job. What confuses me is the fact I was able to login for the first time, yet a week later I could not login. Do you know why? Any suggestions"
Gratefully,
Maryanne"
martin
[View user's profile]
Site Admin
Joined: 2002-12-10
Posts: 24555
Location: Prague, Czechia
It seems that configuration of WinSCP was lost, if you do not have the stored session anymore. I can hardly help you with that. Just create the session again.
_________________
Martin Prikryl
Advertisements

You can post new topics in this forum






Search Site

What is WinSCP?

It is award-winning SFTP client, SCP client, FTPS client and FTP client integrated into one software program for file transfer to FTP server or secure SFTP server. [More]

And it's free!

Donate

About donations

$9   $19   $49   $99

About donations

Recommend

WinSCP Privacy Policy

WinSCP License