Topic "winscp disconnects every few seconds and does not reconnect"

Author Message
altoyes

Guest


hi folks

i am pleased with winscp. looks great. works great.
there is a problem though. i have to babysit it.
i have to watch it because it keeps disconnecting.

i have set the setting to reconnect.
yet i must not have everything done correctly as it keeps disconnecting.

does anyone have any clues ? - how do i stop the disconnecting?
from alto
windows xp sp2
firefox
Advertisements
altoyes
[View user's profile]

Joined: 2008-04-24
Posts: 1
Location: australia, brisbane
PS

i have read FAQS, (some of which i understand) searching for help.
i have not turned on compression.

What do you think
do you have any clues?

QUESTION
how can set the options so that it STAYS CONNECTED?


thankyou for your time
alto
----------------
this is the DISCONNECT ERROR
Timeout detected.
"/public_html/fabradio" is your current location
-------------
this is ANOTHER ERROR i sometimes receive

Timeout detected.
Could not retrieve directory listing
PORT command successful
Error listing directory '/public_html/fabradio/wp-content/plugins/Word_Press_Wimpy_Plugin'.
Error calculating size of directory '/public_html/fabradio/wp-content/plugins/Word_Press_Wimpy_Plugin/'.
Error calculating size of directory '/public_html/fabradio/wp-content/plugins/'.
Error calculating size of directory '/public_html/fabradio/wp-content/'.
martin
[View user's profile]
Site Admin
Joined: 2002-12-10
Posts: 24530
Location: Prague, Czechia
Can you post a full log file?
_________________
Martin Prikryl
VLM
[View user's profile]

Joined: 2008-06-06
Posts: 12
Is there any follow-up on this topic? I am using the program today for the first time. I also like it a great deal in many respects (coming from SmartFTP). And I also experience what appear to be similar timeout disconnections. How can we set up the program so that it maintains connections?

Thank you!
martin
[View user's profile]
Site Admin
Joined: 2002-12-10
Posts: 24530
Location: Prague, Czechia
VLM wrote:
Is there any follow-up on this topic? I am using the program today for the first time. I also like it a great deal in many respects (coming from SmartFTP). And I also experience what appear to be similar timeout disconnections. How can we set up the program so that it maintains connections?

What protocol are you using? What is your configuration of keepalives?
_________________
Martin Prikryl
VLM
[View user's profile]

Joined: 2008-06-06
Posts: 12
sftp

keepalives are whatever the defaults were. I'm logged onto one of my sites, and I've looked at every menu item in the program, but I cannot see how to get back to the setting. I see Preferences, of course, but those are for the program, not the individual connections. If you would be willing to tell me how to get back to my saved sessions properties, I'll be happy to look up the info you've requested.

Thanks,!
martin
[View user's profile]
Site Admin
Joined: 2002-12-10
Posts: 24530
Location: Prague, Czechia
VLM wrote:
If you would be willing to tell me how to get back to my saved sessions properties, I'll be happy to look up the info you've requested.

Use Edit button (see documentation.
Please post a log file.
_________________
Martin Prikryl
zandztrom

Guest


Hi,
First, thank's for a great software!
Unfortunately I have a similar problem to the ones above, I'm using the newest version.
I made a script I run with winscp.com that contains 12 dirs to sync via FTP.

I always get the following error on different directories:

Error listing directory '/dir/dir2/dir3/dir4/dir5/filename'.
Could not retrieve directory listing

Can't open data connection.
(A)bort, (R)etry, (S)kip: Abort
Comparing...

And it skips to the next item in the script.
Before(on another identically configured server and session) when I got this WinSCP did a reconnection but not now. What can this problem be caused by.
martin
[View user's profile]
Site Admin
Joined: 2002-12-10
Posts: 24530
Location: Prague, Czechia
zandztrom wrote:
I always get the following error on different directories:

Error listing directory '/dir/dir2/dir3/dir4/dir5/filename'.
Could not retrieve directory listing

Can't open data connection.
(A)bort, (R)etry, (S)kip: Abort
Comparing...

Can you post a log file?
_________________
Martin Prikryl
zandztrom

Guest


Hi again, here's the log file(debug 1, Ithink).
Replaced some company info and config stuff.
If I login "normally" with the saved session I can list files in those dirs where the logs says:
"The network path was not found."

Thank's


. 2009-01-30 08:35:00.262 --------------------------------------------------------------------------
. 2009-01-30 08:35:00.262 WinSCP Version 4.1.8 (Build 415) (OS 5.2.3790 Service Pack 2)
. 2009-01-30 08:35:00.262 Login time: den 30 januari 2009 08:35:00
. 2009-01-30 08:35:00.262 --------------------------------------------------------------------------
. 2009-01-30 08:35:00.262 Session name: websync
. 2009-01-30 08:35:00.262 Host name: ftp.companyname.se (Port: 21)
. 2009-01-30 08:35:00.262 User name: companyname\User_Name (Password: Yes, Key file: No)
. 2009-01-30 08:35:00.262 Tunnel: No
. 2009-01-30 08:35:00.262 Transfer Protocol: FTP
. 2009-01-30 08:35:00.262 Ping type: C, Ping interval: 30 sec; Timeout: 180 sec
. 2009-01-30 08:35:00.262 Proxy: none
. 2009-01-30 08:35:00.262 FTP: Passive: No
. 2009-01-30 08:35:00.262 Local directory: default, Remote directory: home, Update: No, Cache: No
. 2009-01-30 08:35:00.262 Cache directory changes: No, Permanent: No
. 2009-01-30 08:35:00.262 DST mode: 1
. 2009-01-30 08:35:00.262 --------------------------------------------------------------------------
. 2009-01-30 08:35:00.262 Connecting to ftp.companyname.se ...
. 2009-01-30 08:35:00.278 Connected with ftp.companyname.se. Waiting for welcome message...
< 2009-01-30 08:35:00.512 220-Microsoft FTP Service
< 2009-01-30 08:35:00.512 220 companyname FTP
> 2009-01-30 08:35:00.512 USER companyname\User_Name
< 2009-01-30 08:35:00.544 331 Password required for companyname\User_Name.
> 2009-01-30 08:35:00.544 PASS **********
< 2009-01-30 08:35:00.731 230-Welcome to companyname
< 2009-01-30 08:35:00.731 230 User companyname\User_Name logged in.
> 2009-01-30 08:35:00.731 SYST
< 2009-01-30 08:35:00.762 215 Windows_NT
> 2009-01-30 08:35:00.762 FEAT
< 2009-01-30 08:35:00.950 211-FEAT
< 2009-01-30 08:35:00.950 211 END
. 2009-01-30 08:35:00.950 Connected
. 2009-01-30 08:35:00.950 Got reply 1 to the command 1
. 2009-01-30 08:35:00.950 --------------------------------------------------------------------------
. 2009-01-30 08:35:00.950 Using FTP protocol.
. 2009-01-30 08:35:00.950 Doing startup conversation with host.
> 2009-01-30 08:35:00.950 PWD
< 2009-01-30 08:35:00.981 257 "/" is current directory.
. 2009-01-30 08:35:00.981 Got reply 1 to the command 16
. 2009-01-30 08:35:00.981 Getting current directory name.
. 2009-01-30 08:35:00.981 Startup conversation with host finished.
. 2009-01-30 08:35:00.981 Session upkeep
. 2009-01-30 08:35:00.981 Session upkeep
. 2009-01-30 08:35:00.981 Session upkeep
. 2009-01-30 08:35:00.981 Session upkeep
. 2009-01-30 08:35:00.981 Session upkeep
. 2009-01-30 08:35:00.981 Session upkeep
. 2009-01-30 08:35:00.981 Session upkeep
. 2009-01-30 08:35:00.981 Collecting synchronization list for local directory 'Disk:\Dir1\Dir2\Bruksanvisningar' and remote directory '/prod/Tillv/Bruksanvisn', mode = 1, params = 3
. 2009-01-30 08:35:00.981 Retrieving directory listing...
> 2009-01-30 08:35:00.981 CWD /prod/Tillv/Bruksanvisn/
< 2009-01-30 08:35:19.887 550 /prod/Tillv/Bruksanvisn: The semaphore timeout period has expired.
. 2009-01-30 08:35:19.887 Could not retrieve directory listing
. 2009-01-30 08:35:19.887 Got reply 4 to the command 2
. 2009-01-30 08:35:19.887 Retrieving directory listing...
> 2009-01-30 08:35:19.887 CWD /prod/Tillv/Bruksanvisn/
< 2009-01-30 08:35:19.919 550 /prod/Tillv/Bruksanvisn: The network path was not found.
. 2009-01-30 08:35:19.919 Could not retrieve directory listing
. 2009-01-30 08:35:19.919 Got reply 4 to the command 2
. 2009-01-30 08:35:19.919 Asking user:
. 2009-01-30 08:35:19.919 Error listing directory '/prod/Tillv/Bruksanvisn'. ("Could not retrieve directory listing","/prod/Tillv/Bruksanvisn: The network path was not found. ")
. 2009-01-30 08:35:19.919 Session upkeep
. 2009-01-30 08:35:19.919 Collecting synchronization list for local directory 'Disk:\Dir1\Dir2\Monteringsanvisningar' and remote directory '/prod/Tillv/Instruk_Anvisn/Montanv', mode = 1, params = 3
. 2009-01-30 08:35:19.919 Retrieving directory listing...
> 2009-01-30 08:35:19.919 CWD /prod/Tillv/Instruk_Anvisn/Montanv/
< 2009-01-30 08:35:19.934 550 /prod/Tillv/Instruk_Anvisn/Montanv: The network path was not found.
. 2009-01-30 08:35:19.934 Could not retrieve directory listing
. 2009-01-30 08:35:19.934 Got reply 4 to the command 2
. 2009-01-30 08:35:19.934 Asking user:
. 2009-01-30 08:35:19.934 Error listing directory '/prod/Tillv/Instruk_Anvisn/Montanv'. ("Could not retrieve directory listing","/prod/Tillv/Instruk_Anvisn/Montanv: The network path was not found. ")
. 2009-01-30 08:35:19.950 Session upkeep
. 2009-01-30 08:35:19.950 Collecting synchronization list for local directory 'Disk:\Dir1\Dir2\Parameterfiles' and remote directory '/prod/Tillv/Prog/PG controllers', mode = 1, params = 3
. 2009-01-30 08:35:19.950 Retrieving directory listing...
> 2009-01-30 08:35:19.950 CWD /prod/Tillv/Prog/PG controllers/
< 2009-01-30 08:35:19.965 550 /prod/Tillv/Prog/PG controllers: The network path was not found.
. 2009-01-30 08:35:19.965 Could not retrieve directory listing
. 2009-01-30 08:35:19.965 Got reply 4 to the command 2
. 2009-01-30 08:35:19.965 Asking user:
. 2009-01-30 08:35:19.965 Error listing directory '/prod/Tillv/Prog/PG controllers'. ("Could not retrieve directory listing","/prod/Tillv/Prog/PG controllers: The network path was not found. ")
. 2009-01-30 08:35:19.965 Session upkeep
. 2009-01-30 08:35:19.965 Collecting synchronization list for local directory 'Disk:\Dir1\Dir2\Pc programmer' and remote directory '/prod/Tillv/Prog/PG PC-programmers', mode = 1, params = 3
. 2009-01-30 08:35:19.981 Retrieving directory listing...
> 2009-01-30 08:35:19.981 CWD /prod/Tillv/Prog/PG PC-programmers/
< 2009-01-30 08:35:19.997 550 /prod/Tillv/Prog/PG PC-programmers: The network path was not found.
. 2009-01-30 08:35:19.997 Could not retrieve directory listing
. 2009-01-30 08:35:19.997 Got reply 4 to the command 2
. 2009-01-30 08:35:19.997 Asking user:
. 2009-01-30 08:35:19.997 Error listing directory '/prod/Tillv/Prog/PG PC-programmers'. ("Could not retrieve directory listing","/prod/Tillv/Prog/PG PC-programmers: The network path was not found. ")
. 2009-01-30 08:35:19.997 Session upkeep
. 2009-01-30 08:35:19.997 Collecting synchronization list for local directory 'Disk:\Dir1\Dir2\speakout' and remote directory '/prod/tillv/prog/SpeakOut', mode = 1, params = 3
. 2009-01-30 08:35:19.997 Retrieving directory listing...
> 2009-01-30 08:35:19.997 CWD /prod/tillv/prog/SpeakOut/
< 2009-01-30 08:35:20.028 550 /prod/tillv/prog/SpeakOut: The network path was not found.
. 2009-01-30 08:35:20.028 Could not retrieve directory listing
. 2009-01-30 08:35:20.028 Got reply 4 to the command 2
. 2009-01-30 08:35:20.028 Asking user:
. 2009-01-30 08:35:20.028 Error listing directory '/prod/tillv/prog/SpeakOut'. ("Could not retrieve directory listing","/prod/tillv/prog/SpeakOut: The network path was not found. ")
. 2009-01-30 08:35:20.028 Session upkeep
. 2009-01-30 08:35:20.028 Collecting synchronization list for local directory 'Disk:\Dir1\Dir2\Reservdelskatalog' and remote directory '/prod/Eftermarknad/Reservdelskatalog', mode = 1, params = 3
. 2009-01-30 08:35:20.028 Retrieving directory listing...
> 2009-01-30 08:35:20.028 CWD /prod/Eftermarknad/Reservdelskatalog/
< 2009-01-30 08:35:20.059 550 /prod/Eftermarknad/Reservdelskatalog: The network path was not found.
. 2009-01-30 08:35:20.059 Could not retrieve directory listing
. 2009-01-30 08:35:20.059 Got reply 4 to the command 2
. 2009-01-30 08:35:20.059 Asking user:
. 2009-01-30 08:35:20.059 Error listing directory '/prod/Eftermarknad/Reservdelskatalog'. ("Could not retrieve directory listing","/prod/Eftermarknad/Reservdelskatalog: The network path was not found. ")
. 2009-01-30 08:35:20.059 Session upkeep
. 2009-01-30 08:35:20.059 Collecting synchronization list for local directory 'Disk:\Dir1\Dir2\ServiceManual' and remote directory '/prod/Eftermarknad/ServiceManual', mode = 1, params = 3
. 2009-01-30 08:35:20.059 Retrieving directory listing...
> 2009-01-30 08:35:20.059 CWD /prod/Eftermarknad/ServiceManual/
< 2009-01-30 08:35:20.090 550 /prod/Eftermarknad/ServiceManual: The network path was not found.
. 2009-01-30 08:35:20.090 Could not retrieve directory listing
. 2009-01-30 08:35:20.090 Got reply 4 to the command 2
. 2009-01-30 08:35:20.090 Asking user:
. 2009-01-30 08:35:20.090 Error listing directory '/prod/Eftermarknad/ServiceManual'. ("Could not retrieve directory listing","/prod/Eftermarknad/ServiceManual: The network path was not found. ")
. 2009-01-30 08:35:20.090 Session upkeep
. 2009-01-30 08:35:20.090 Collecting synchronization list for local directory 'Disk:\Dir1\Dir2\TekniskaManualer' and remote directory '/prod/Eftermarknad/Tekniskamanualer', mode = 1, params = 3
. 2009-01-30 08:35:20.090 Retrieving directory listing...
> 2009-01-30 08:35:20.090 CWD /prod/Eftermarknad/Tekniskamanualer/
< 2009-01-30 08:35:20.122 550 /prod/Eftermarknad/Tekniskamanualer: The network path was not found.
. 2009-01-30 08:35:20.122 Could not retrieve directory listing
. 2009-01-30 08:35:20.122 Got reply 4 to the command 2
. 2009-01-30 08:35:20.122 Asking user:
. 2009-01-30 08:35:20.122 Error listing directory '/prod/Eftermarknad/Tekniskamanualer'. ("Could not retrieve directory listing","/prod/Eftermarknad/Tekniskamanualer: The network path was not found. ")
. 2009-01-30 08:35:20.122 Session upkeep
. 2009-01-30 08:35:20.122 Collecting synchronization list for local directory 'Disk:\Dir1\Dir2\Kursmaterial' and remote directory '/prod/Eftermarknad/Kursmaterial', mode = 1, params = 3
. 2009-01-30 08:35:20.122 Retrieving directory listing...
> 2009-01-30 08:35:20.122 CWD /prod/Eftermarknad/Kursmaterial/
< 2009-01-30 08:35:20.153 550 /prod/Eftermarknad/Kursmaterial: The network path was not found.
. 2009-01-30 08:35:20.153 Could not retrieve directory listing
. 2009-01-30 08:35:20.153 Got reply 4 to the command 2
. 2009-01-30 08:35:20.153 Asking user:
. 2009-01-30 08:35:20.153 Error listing directory '/prod/Eftermarknad/Kursmaterial'. ("Could not retrieve directory listing","/prod/Eftermarknad/Kursmaterial: The network path was not found. ")
. 2009-01-30 08:35:20.153 Session upkeep
. 2009-01-30 08:35:20.153 Collecting synchronization list for local directory 'Disk:\Dir1\Dir2\orderformulr' and remote directory '/prod/marknad/Utprovn_Mttskisser/Orderformulr Sv/Internet Orderformulr Sv', mode = 1, params = 3
. 2009-01-30 08:35:20.153 Retrieving directory listing...
> 2009-01-30 08:35:20.153 CWD /prod/marknad/Utprovn_Mttskisser/Orderformulr Sv/Internet Orderformulr Sv/
< 2009-01-30 08:35:20.184 550 /prod/marknad/Utprovn_Mttskisser/Orderformulr Sv/Internet Orderformulr Sv: The network path was not found.
. 2009-01-30 08:35:20.184 Could not retrieve directory listing
. 2009-01-30 08:35:20.184 Got reply 4 to the command 2
. 2009-01-30 08:35:20.184 Asking user:
. 2009-01-30 08:35:20.184 Error listing directory '/prod/marknad/Utprovn_Mttskisser/Orderformulr Sv/Internet Orderformulr Sv'. ("Could not retrieve directory listing","/prod/marknad/Utprovn_Mttskisser/Orderformulr Sv/Internet Orderformulr Sv: The network path was not found. ")
. 2009-01-30 08:35:20.184 Session upkeep
. 2009-01-30 08:35:20.184 Collecting synchronization list for local directory 'Disk:\Dir1\Dir2\produktblad' and remote directory '/prod/Marknad/prodblad', mode = 1, params = 3
. 2009-01-30 08:35:20.184 Retrieving directory listing...
> 2009-01-30 08:35:20.184 CWD /prod/Marknad/prodblad/
< 2009-01-30 08:35:20.215 550 /prod/Marknad/prodblad: The network path was not found.
. 2009-01-30 08:35:20.215 Could not retrieve directory listing
. 2009-01-30 08:35:20.215 Got reply 4 to the command 2
. 2009-01-30 08:35:20.215 Asking user:
. 2009-01-30 08:35:20.215 Error listing directory '/prod/Marknad/prodblad'. ("Could not retrieve directory listing","/prod/Marknad/prodblad: The network path was not found. ")
. 2009-01-30 08:35:20.215 Session upkeep
. 2009-01-30 08:35:20.215 Collecting synchronization list for local directory 'Disk:\Dir1\Dir2\USA_w07' and remote directory '/prod/USA/w07', mode = 1, params = 3
. 2009-01-30 08:35:20.215 Retrieving directory listing...
> 2009-01-30 08:35:20.215 CWD /prod/USA/w07/
< 2009-01-30 08:35:20.247 550 /prod/USA/w07: The network path was not found.
. 2009-01-30 08:35:20.247 Could not retrieve directory listing
. 2009-01-30 08:35:20.247 Got reply 4 to the command 2
. 2009-01-30 08:35:20.247 Asking user:
. 2009-01-30 08:35:20.247 Error listing directory '/prod/USA/w07'. ("Could not retrieve directory listing","/prod/USA/w07: The network path was not found. ")
. 2009-01-30 08:35:20.247 Session upkeep
. 2009-01-30 08:35:20.247 Session upkeep
. 2009-01-30 08:35:20.247 Session upkeep
. 2009-01-30 08:35:20.247 Session upkeep
. 2009-01-30 08:35:20.247 Session upkeep
. 2009-01-30 08:35:20.247 Got reply 1004 to the command 2
. 2009-01-30 08:35:20.247 Disconnected from server
martin
[View user's profile]
Site Admin
Joined: 2002-12-10
Posts: 24530
Location: Prague, Czechia
zandztrom wrote:
Hi again, here's the log file(debug 1, Ithink).
Replaced some company info and config stuff.
If I login "normally" with the saved session I can list files in those dirs where the logs says:
"The network path was not found."


It looks like a server-side problem:
Quote:
> 2009-01-30 08:35:00.981 CWD /prod/Tillv/Bruksanvisn/
< 2009-01-30 08:35:19.887 550 /prod/Tillv/Bruksanvisn: The semaphore timeout period has expired.

On these specific directories, when WinSCP instruct the server to enter the directory, the server fails to do so with the "The semaphore timeout period has expired" error.
_________________
Martin Prikryl
dean

Guest


After using Winscp for over a year with no problem, I also started getting this problem with some servers recently. Not all servers, but it is a consistent problem on some servers.
martin
[View user's profile]
Site Admin
Joined: 2002-12-10
Posts: 24530
Location: Prague, Czechia
dean wrote:
After using Winscp for over a year with no problem, I also started getting this problem with some servers recently. Not all servers, but it is a consistent problem on some servers.

Can you post a log file? Ideally start a new thread.
_________________
Martin Prikryl
Telepath
[View user's profile]
Donor
Joined: 2009-07-30
Posts: 13
Location: Hellfire
prikryl wrote:
It looks like a server-side problem:

Indeed...
Much of "windows-drivin" causes such errors....
_________________
LG
TT
tiara

Guest


But then why should it work on other ftp softwares and not on winscp? Its so disturbing after every 10-15 seconds you have to click on retry or reconnect. Cant do much at the same time
turminator

Guest


I have the same problem and its very poor...
turminator

Guest


I change to Filezilla client and now upload very fast and not disconnect. I think that this is a problem with your software.

See you!
Guest




Same problem. Same solution. Filezilla saves the day.
Francis

Guest


I have exactly the same problem.
I have been using WinSCP for years and now for about few weeks, it disconnect every 10 seconds forcing to re-enter passwd and so on.
This software is unuable now.
Francis
martin
[View user's profile]
Site Admin
Joined: 2002-12-10
Posts: 24530
Location: Prague, Czechia
Francis wrote:
I have exactly the same problem.
I have been using WinSCP for years and now for about few weeks, it disconnect every 10 seconds forcing to re-enter passwd and so on.
This software is unuable now.
Francis

What protocol are you using? What version of WinSCP?
_________________
Martin Prikryl
Gerome

Guest


Hi

I use winscp 4.3.7 1679 and it keeps disconnecting SFTP sessions on port 2222 (i only use sftp so don't know about plain ftp).
The problem is 100% not related to the server since filezilla and smartftp don't get disconnected like winscp does.

Unfortunately this flaw makes winscp ununsable since all changes made, when disconnected, are obsolete and have to be pasted into a new session.

Really looking forward to this.

Thanks for ANYONE giving some info here.
Gerome

Guest


I forgot to mention:

No firewall. Lot of other users have this flaw too (but most live with that and don't bother). I could write a hack "if asked for connection -> fill in credentials from saved sessions (which would be PASSWORD)".

Why don't you add such an additonal layer for those who experience that in the code?
I will not hack out of principle and unfortunately i am forced to use filezilla instead.

Hoping for a fix
martin
[View user's profile]
Site Admin
Joined: 2002-12-10
Posts: 24530
Location: Prague, Czechia
Gerome wrote:
I use winscp 4.3.7 1679 and it keeps disconnecting SFTP sessions on port 2222 (i only use sftp so don't know about plain ftp).
The problem is 100% not related to the server since filezilla and smartftp don't get disconnected like winscp does.

Can you send me an email, so I can send you back a debug version of WinSCP to track the problem? Please include link back to this topic in your email. Also note in this topic that you have sent the email. Thanks.

You will find my address (if you log in) in my forum profile.
_________________
Martin Prikryl
Gerome

Guest


Hi

Sorry but i can't take the risk using the debug version with unknown code. maybe you could tell the dev team. because this really is a HUGE issue which to overcome is just 2 simple lines of code. Our team is switching back to filezilla til there is a working version of the once great winscp.

thanks for your time and effort
karthika

Guest


below is my script

Option batch on
Option confirm off
Option batch abort
option reconnecttime off
open xxxxxx@xxxxxxxx
cd /home/xxxxxxx
dir
put -resume %1%
dir
close
exit

I am using version 5.1.4

reconnect to server is not working after connection gets reset
pls help me on this as soon as possible
martin
[View user's profile]
Site Admin
Joined: 2002-12-10
Posts: 24530
Location: Prague, Czechia
karthika wrote:
reconnect to server is not working after connection gets reset
pls help me on this as soon as possible

Please attach a full log file showing the problem (using the latest version of WinSCP).

To generate log file, use /log=path_to_log_file command-line argument. Submit the log with your post as an attachment. Note that passwords and passphrases not stored in the log. You may want to remove other data you consider sensitive though, such as host names, IP addresses, account names or file names (unless they are relevant to the problem). If you do not want to post the log publicly, you may email it to me. You will find my address (if you log in) in my forum profile. Please include link back to this topic in your email. Also note in this topic that you have emailed the log.

_________________
Martin Prikryl
tomas

Guest


i use to have a very low conn to internet dsl 3mbps and every thing work ok, then i upgrade to optic fiber 20mbps and the problems start i open a site and in 2 min i have to reconnect.
pc7878

Guest


the same problem started to appear after i switched from att dsl to Comcast xnfinity cable.

doe it mean that Comcast drop off connection if no data transfer detected?

is i tmy cable modem settings?

thanks
Guest




Did new version solve this problem?
Or is a option that i miss to change, to adjust to my new internet speed, i was adsl 3mpps and now 20mbps fiber optic.
martin
[View user's profile]
Site Admin
Joined: 2002-12-10
Posts: 24530
Location: Prague, Czechia
Quote:
Did new version solve this problem?
Or is a option that i miss to change, to adjust to my new internet speed, i was adsl 3mpps and now 20mbps fiber optic.

Please attach a full log file showing the problem (using the latest version of WinSCP).

To generate log file, enable logging, log in to your server and do the operation and only the operation that causes the error. Submit the log with your post as an attachment. Note that passwords and passphrases not stored in the log. You may want to remove other data you consider sensitive though, such as host names, IP addresses, account names or file names (unless they are relevant to the problem). If you do not want to post the log publicly, you may email it to me. You will find my address (if you log in) in my forum profile. Please include link back to this topic in your email. Also note in this topic that you have emailed the log.
_________________
Martin Prikryl
Advertisements

You can post new topics in this forum






Search Site

What is WinSCP?

It is award-winning SFTP client, SCP client, FTPS client and FTP client integrated into one software program for file transfer to FTP server or secure SFTP server. [More]

And it's free!

Donate

About donations

$9   $19   $49   $99

About donations

Recommend

WinSCP Privacy Policy

WinSCP License