Topic "Trouble making secure connection through FTP, log inc."

Author Message
Grassman
[View user's profile]

Joined: 2010-03-27
Posts: 4
Hi, I am trying to make a secure connection through FTP with my webhost.
Their procedure involves me using Filezilla. Which I do not want to use. I told them I am using WinSCP, and do not want, nor intend to use Filezilla.
Here is their procedure to connect:

1. Open Filezila Client
2. Open File =>Site Manager
a. Click on New Site
b. Click on General Tab => Server Type
c. Select FTPES - FTP over explicit TLS/SSL
3. Input the Login Credentials.
a. Host : Domian Name
b. Port : 21
c. Login Type: Normal
d . User : FTP Username
e. Password : FTP Password
4. Click Connect => OK
5. When you Connect make sure to accept certificate for Secure Encrypted Connection.

Can someone help me to get this going using WinSCP?

When I try connecting,I get the error:
"Could not retrieve directory listing
Illegal PORT command"

Does anyone know what I'm doing wrong? My webhost will not help me at all unless I'm using filezilla. Thanks.

I have read all the support and help documents, faq, ect. and searched the forum with no comprehensive solution.

WinSCP version: 4.2.7


logfile:
. 2010-04-02 11:22:32.887 --------------------------------------------------------------------------
. 2010-04-02 11:22:32.887 WinSCP Version 4.2.7 (Build 758) (OS 6.0.6001 Service Pack 1)
. 2010-04-02 11:22:32.888 Login time: Friday, April 02, 2010 11:22:32 AM
. 2010-04-02 11:22:32.888 --------------------------------------------------------------------------
. 2010-04-02 11:22:32.888 Session name:
. 2010-04-02 11:22:32.888 Host name: (Port: 21)
. 2010-04-02 11:22:32.889 User name: (Password: Yes, Key file: No)
. 2010-04-02 11:22:32.889 Tunnel: No
. 2010-04-02 11:22:32.889 Transfer Protocol: FTP
. 2010-04-02 11:22:32.889 Ping type: C, Ping interval: 30 sec; Timeout: 15 sec
. 2010-04-02 11:22:32.889 Proxy: none
. 2010-04-02 11:22:32.889 FTP: FTPS: Explicit SSL; Passive: No [Force IP: No]
. 2010-04-02 11:22:32.889 Local directory: default, Remote directory: home, Update: No, Cache: Yes
. 2010-04-02 11:22:32.889 Cache directory changes: Yes, Permanent: Yes
. 2010-04-02 11:22:32.889 DST mode: 1
. 2010-04-02 11:22:32.890 --------------------------------------------------------------------------
. 2010-04-02 11:22:32.958 Connecting to ...
. 2010-04-02 11:22:32.965 Connected with , negotiating SSL connection...
< 2010-04-02 11:22:32.965 220 ProFTPD 1.3.2rc3 Server (xxx.xx.xx.x) [::ffff:xxx.xx.xxx.x]
> 2010-04-02 11:22:32.965 AUTH SSL
< 2010-04-02 11:22:32.969 234 AUTH SSL successful
. 2010-04-02 11:22:33.514 SSL connection established. Waiting for welcome message...
> 2010-04-02 11:22:33.514 USER
< 2010-04-02 11:22:33.531 331 Password required for
> 2010-04-02 11:22:33.532 PASS ************
< 2010-04-02 11:22:33.554 230 User logged in
> 2010-04-02 11:22:33.554 SYST
< 2010-04-02 11:22:33.570 215 UNIX Type: L8
> 2010-04-02 11:22:33.570 FEAT
< 2010-04-02 11:22:33.586 211-Features:
< 2010-04-02 11:22:33.586 MDTM
< 2010-04-02 11:22:33.586 MFMT
< 2010-04-02 11:22:33.586 AUTH TLS
< 2010-04-02 11:22:33.586 MFF modify;UNIX.group;UNIX.mode;
< 2010-04-02 11:22:33.587 MLST modify*;perm*;size*;type*;unique*;UNIX.group*;UNIX.mode*;UNIX.owner*;
< 2010-04-02 11:22:33.587 PBSZ
< 2010-04-02 11:22:33.587 PROT
< 2010-04-02 11:22:33.587 REST STREAM
< 2010-04-02 11:22:33.587 SIZE
< 2010-04-02 11:22:33.793 211 End
> 2010-04-02 11:22:33.793 PBSZ 0
< 2010-04-02 11:22:33.809 200 PBSZ 0 successful
> 2010-04-02 11:22:33.809 PROT P
< 2010-04-02 11:22:33.825 200 Protection set to Private
. 2010-04-02 11:22:33.828 Connected
. 2010-04-02 11:22:33.828 --------------------------------------------------------------------------
. 2010-04-02 11:22:33.828 Using FTP protocol.
. 2010-04-02 11:22:33.828 Doing startup conversation with host.
> 2010-04-02 11:22:33.831 PWD
< 2010-04-02 11:22:33.848 257 "/" is the current directory
. 2010-04-02 11:22:33.851 Getting current directory name.
. 2010-04-02 11:22:33.854 Retrieving directory listing...
> 2010-04-02 11:22:33.855 TYPE A
< 2010-04-02 11:22:33.868 200 Type set to A
> 2010-04-02 11:22:33.869 PORT 192,16..........
< 2010-04-02 11:22:33.885 500 Illegal PORT command
. 2010-04-02 11:22:33.885 Could not retrieve directory listing
. 2010-04-02 11:22:33.889 Retrieving directory listing...
> 2010-04-02 11:22:33.889 TYPE A
< 2010-04-02 11:22:33.902 200 Type set to A
> 2010-04-02 11:22:33.903 PORT 192,16........
< 2010-04-02 11:22:33.920 500 Illegal PORT command
. 2010-04-02 11:22:33.920 Could not retrieve directory listing
* 2010-04-02 11:22:33.921 (ECommand) Error listing directory '/'.
* 2010-04-02 11:22:33.921 Could not retrieve directory listing
* 2010-04-02 11:22:33.921 Illegal PORT command
. 2010-04-02 11:22:36.001 Startup conversation with host finished.
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martin
[View user's profile]
Site Admin
Joined: 2002-12-10
Posts: 24555
Location: Prague, Czechia
So can you try to login using Filezilla? If it works, please post its log file.
_________________
Martin Prikryl
Grassman
[View user's profile]

Joined: 2010-03-27
Posts: 4
Here you go, log from Filezilla.

2010-04-04 00:56:32 5048 2 Status: Resolving address of ftp.xxxxxxxxx.com
2010-04-04 00:56:32 5048 2 Status: Connecting to xxx.xx.xxx.x:21...
2010-04-04 00:56:32 5048 2 Status: Connection established, waiting for welcome message...
2010-04-04 00:56:32 5048 2 Response: 220 ProFTPD 1.3.2rc3 Server (xxx.xx.xxx.2) [::ffff:xxx.xx.xxx.2]
2010-04-04 00:56:32 5048 2 Command: AUTH TLS
2010-04-04 00:56:32 5048 2 Response: 234 AUTH TLS successful
2010-04-04 00:56:32 5048 2 Status: Initializing TLS...
2010-04-04 00:56:33 5048 2 Status: Verifying certificate...
2010-04-04 00:56:38 5048 2 Command: USER xxxxxxx
2010-04-04 00:56:38 5048 2 Status: TLS/SSL connection established.
2010-04-04 00:56:38 5048 2 Response: 331 Password required for xxxxxxx
2010-04-04 00:56:38 5048 2 Command: PASS ************
2010-04-04 00:56:38 5048 2 Response: 230 User xxxxxxx logged in
2010-04-04 00:56:38 5048 2 Command: SYST
2010-04-04 00:56:38 5048 2 Response: 215 UNIX Type: L8
2010-04-04 00:56:38 5048 2 Command: FEAT
2010-04-04 00:56:38 5048 2 Response: 211-Features:
2010-04-04 00:56:38 5048 2 Response: MDTM
2010-04-04 00:56:38 5048 2 Response: MFMT
2010-04-04 00:56:38 5048 2 Response: AUTH TLS
2010-04-04 00:56:38 5048 2 Response: MFF modify;UNIX.group;UNIX.mode;
2010-04-04 00:56:38 5048 2 Response: MLST modify*;perm*;size*;type*;unique*;UNIX.group*;UNIX.mode*;UNIX.owner*;
2010-04-04 00:56:38 5048 2 Response: PBSZ
2010-04-04 00:56:38 5048 2 Response: PROT
2010-04-04 00:56:38 5048 2 Response: REST STREAM
2010-04-04 00:56:38 5048 2 Response: SIZE
2010-04-04 00:56:38 5048 2 Response: 211 End
2010-04-04 00:56:38 5048 2 Command: PBSZ 0
2010-04-04 00:56:38 5048 2 Response: 200 PBSZ 0 successful
2010-04-04 00:56:38 5048 2 Command: PROT P
2010-04-04 00:56:38 5048 2 Response: 200 Protection set to Private
2010-04-04 00:56:38 5048 2 Status: Connected
2010-04-04 00:56:38 5048 2 Status: Retrieving directory listing...
2010-04-04 00:56:38 5048 2 Command: PWD
2010-04-04 00:56:38 5048 2 Response: 257 "/" is the current directory
2010-04-04 00:56:38 5048 2 Command: TYPE I
2010-04-04 00:56:38 5048 2 Response: 200 Type set to I
2010-04-04 00:56:38 5048 2 Command: PASV
2010-04-04 00:56:38 5048 2 Response: 227 Entering Passive Mode (xxx,1xx,xxx,x,xxx,xx).
2010-04-04 00:56:38 5048 2 Command: MLSD
2010-04-04 00:56:38 5048 2 Response: 150 Opening ASCII mode data connection for MLSD
2010-04-04 00:56:38 5048 2 Response: 226 Transfer complete
2010-04-04 00:56:38 5048 2 Status: Directory listing successful
martin
[View user's profile]
Site Admin
Joined: 2002-12-10
Posts: 24555
Location: Prague, Czechia
You use passive mode with Filezilla while active with WinSCP.
_________________
Martin Prikryl
Grassman
[View user's profile]

Joined: 2010-03-27
Posts: 4
Thanks, problem solved.
martin
[View user's profile]
Site Admin
Joined: 2002-12-10
Posts: 24555
Location: Prague, Czechia
Anyway, I've sent you an email with debug version to understand your problem better. Please reply.
_________________
Martin Prikryl
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