Topic "Cannot log on to WinSCP"

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Darlene White
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Joined: 2010-12-14
Posts: 2
I have installed Winscp 4.2.9 and when I try to log on I get the following error message.

Connection failed. Timeout detected. Connection failed. Please specify the password.

I am using Windows Vista and the transfer protocol is FTP.

Thanks,

Darlene
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martin
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Site Admin
Joined: 2002-12-10
Posts: 24530
Location: Prague, Czechia
Please post a log file.
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Martin Prikryl
Darlene White
[View user's profile]

Joined: 2010-12-14
Posts: 2
What is a log file and where is it located.

Thanks,

Darlene
martin
[View user's profile]
Site Admin
Joined: 2002-12-10
Posts: 24530
Location: Prague, Czechia
To generate log file, enable logging, log in to your server and do the operation and only the operation that causes the error. For posting extensive logs you may use pastebin or similar application. Note that passwords and passphrases not stored in the log. You may want to remove other data you consider sensitive though, such as host names, IP addresses, account names or file names (unless they are relevant to the problem). If you do not want to post the log publicly, you may email it to me. You will find my address (if you log in) in my forum profile. Please include link back to this topic in your email. Also note in this topic that you have emailed the log.
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Martin Prikryl
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