Topic "FTP reconnecting issue"

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Nightjar
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Joined: 2011-07-13
Posts: 6
Location: London
I have been winSCP for years and highly recommend it.
Recently I have been having issues and Im hoping for some assistance.

If my connection resyncs or loses connection for whatever reason it will normally auto resume but it will then throw back an error saying it cant resume on that file and I have to manually skip file for connection to resume.

So I want to know if there is a possibility of 2 solutions

Can WinSCP be set up to auto skip the file it cannot reconnect with or resume the current file successfully

I have a log but not sure if I have done it correctly

Last edited by Nightjar on 2011-08-19 18:38; edited 1 time in total
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martin
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Joined: 2002-12-10
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Location: Prague, Czechia
It says "Append/Restart not permitted, try again". Do it mean that your server does not support transfer resuming at all or is it specific to some files? If it is general, just disable transfer resuming in WinSCP preferences:
http://winscp.net/eng/docs/ui_pref_resume
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Martin Prikryl
Nightjar
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Joined: 2011-07-13
Posts: 6
Location: London
This has now been sorted with the server provider and is working although a bug that has appeared with WinSCP is that when it reconnects it looks like it crashes.
It has reloaded, its uploading/downloading but the UI either sticks in the tool bar or does not update and resume on screen.
If you go into the task Manager it say WinSCP is not responding.

Is there a bug fix for this?
Nightjar
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Joined: 2011-07-13
Posts: 6
Location: London
See a picture on this link

http://imageshack.us/photo/my-images/823/newpicturepng.jpg/

So...

It has lost connection, box come up and reconnects
It is working but the UI has crashed, the picture shows it in its static state
martin
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Joined: 2002-12-10
Posts: 24530
Location: Prague, Czechia
I have sent you an email.
Nightjar
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Joined: 2011-07-13
Posts: 6
Location: London
Sent an email to who?

It reconnects and continues to up and download fine now the server provider has added:
AllowRetrieveRestart on
AllowStoreRestart on
into your /etc/proftpd/proftpd.conf
and restarted your proftpd

Only the UI crashes so this is a bug with WinSCP not the server provider

This does not happen through sFTP,I have gone back to FTP as sFTP gives slower speeds overall up and down
martin
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Location: Prague, Czechia
Nightjar wrote:
Sent an email to who?

To your email address as registered here on the forum. Di you get it?
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Martin Prikryl
Nightjar
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Joined: 2011-07-13
Posts: 6
Location: London
Yes i got it, sorry I must have missed it. Using it now, will post when the bug pops up again

Quick question

I am running the version you linked me too, the file it created is called WinSCP08F0trace, does that sound correct?

If correct I dont know how I can send it to you as its currently 550MB in size which is rather a large doc file
martin
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Joined: 2002-12-10
Posts: 24530
Location: Prague, Czechia
Nightjar wrote:
If correct I dont know how I can send it to you as its currently 550MB in size which is rather a large doc file

Try if can reproduce the problem earlier in another instance (to get a smaller file). If you are not lucky, then just compress the log file and upload it somewhere for me to download. It compresses quite well.
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Martin Prikryl
Nightjar
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Joined: 2011-07-13
Posts: 6
Location: London
I can not get it to reproduce the error with that version you have sent me, in the mean time I have downloaded the newest version of WinSCP, I will see how it goes with that.

Thanks

Update 19/8/2011

The newest version is not suffering from the previous issue

Thanks for your help
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