Post a reply

Before posting, please read how to report bug or request support effectively.

Bug reports without an attached log file are usually useless.

Options
Add an Attachment

If you do not want to add an Attachment to your Post, please leave the Fields blank.

(maximum 10 MB; please compress large files; only common media, archive, text and programming file formats are allowed)

Options

Topic review

martin

Thanks for your feedback!
TimU

Hi Martin,
Sorry for the delay in replying.

I can confirm that the WinSCP Version 5.0.6 (Build 2027) that you supplied works correctly! :D
I've attached the DEBUG-2 logs in case it offers you any more details.

Thanks very much for a speedy response.
I'm looking forward to the v5.x stable release :)

Keep up the great work.
Tim
martin

Re: SFTP GET fails with v5.0.5 (Build 1782)

I have sent you an email.
TimU

Unfortunately not directly, no. It's an internal SFTP server.

I'm more than happy to run a remote WebEx session with you to demonstrate, or run a debug version of v5.x and send back the logs.

If you'd prefer to see it yourself directly via a WebEx session, we can co-ordinate a time convenient to you. I'm in Sydney, Australia (UTC+11).

Kind regards,
Tim
martin

I do not see any problem on WinSCP side. The command that fails on 5.0.5 is exactly the same as the one on 4.3.6. Any change of getting a test account on your server?
martin

TimU wrote:

I appreciate any help you might be able to give. Have you had a chance to look into my debug logs at all please?

Sorry, I'm reasolving too many issue in parallel. You are just the next one in a row. Will respond later today.
TimU

martin wrote:

TimU wrote:

Debug-2 log files attached.

Thanks. Will come back to you.


Hi Martin,
I appreciate any help you might be able to give. Have you had a chance to look into my debug logs at all please?

Regards,
Tim
TimU

Thanks Martin, much appreciated :)
Tim
martin

TimU wrote:

Debug-2 log files attached.

Thanks. Will come back to you.

Is there any way to do debug logging from the command line please?

Enable it in the GUI first.
TimU

Debug-2 log files attached.

Is there any way to do debug logging from the command line please?

Thanks again for your help.

Tim
martin

Re: SFTP GET fails with v5.0.5 (Build 1782)

Please post Debug 2-level log files from both versions.
TimU

Quick update - I just tested this with old v5.0.0.1431 and the transfer still fails.

So it seems to be an issue with all v5.x version.

Tim
TimU

SFTP GET fails with v5.0.5 (Build 1782)

Hi Martin,
Thanks for such an awesome piece of software. It really serves its purpose well.

I'd like to notify you of a potential bug that's preventing GET operations via SFTP.
PUT operations work correctly.

Scenario:
SFTP Server: Serv-U v11.1.0.7 running on Windows 2008 R2 x64
Client: WinSCP v5.0.5 Build 1782 running from any client.
Login via username with private key

When attempting an SFTP GET of either a single or multiple files, the transfer fails in all cases.

Example:
winscp> get example.txt

example.txt               |          0 KiB |    0.0 KiB/s | ascii  |   0%
Copying files from remote side failed.
Invalid handle.
Error code: 9
Error message from server (en): Invalid handle.
Request code: 5
winscp>


I get the same result using either Binary or ASCII modes.

When I fall-back to v4.3.6.1655, the transfer works correctly.

Log files from both versions attached.
(user/host specific details have been changed to privacy & security)

Thanks for any help possible :)

Regards,
Tim