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Topic review

martin

Re: Disconnected from server when attempting directory listing

Can you connect with any other FTP client?

Did you check the server log or contacted the server administrator?
Douglas Martin

Disconnected from server when attempting directory listing

Keep getting disconneCted from server when trying to get a directory listing..

Here is the debug log

. 2016-05-06 08:53:12.360 --------------------------------------------------------------------------
. 2016-05-06 08:53:12.360 WinSCP Version 5.7.7 (Build 6257) (OS 6.1.7601 Service Pack 1 - Windows Embedded Standard)
. 2016-05-06 08:53:12.375 Configuration: F:\TOUCHEXP\BIN\WinSCP.ini
. 2016-05-06 08:53:12.375 Log level: Debug 2, Logging passwords
. 2016-05-06 08:53:12.375 Local account: MAIN\pos
. 2016-05-06 08:53:12.375 Working directory: f:\TOUCHNET\MENU
. 2016-05-06 08:53:12.375 Process ID: 5356
. 2016-05-06 08:53:12.375 Command-line: WINSCP
. 2016-05-06 08:53:12.375 Time zone: Current: GMT-4, Standard: GMT-5 (Eastern Standard Time), DST: GMT-4 (Eastern Daylight Time), DST Start: 3/13/2016, DST End: 11/6/2016
. 2016-05-06 08:53:12.375 Login time: Friday, May 06, 2016 8:53:12 AM
. 2016-05-06 08:53:12.375 --------------------------------------------------------------------------
. 2016-05-06 08:53:12.375 Session name: MP1061@24.52.110.218 (Site)
. 2016-05-06 08:53:12.375 Host name: 24.52.110.218 (Port: 21)
. 2016-05-06 08:53:12.375 User name: MP1061 (Password: MP1061, Key file: No)
. 2016-05-06 08:53:12.375 Transfer Protocol: FTP
. 2016-05-06 08:53:12.375 Ping type: C, Ping interval: 30 sec; Timeout: 15 sec
. 2016-05-06 08:53:12.375 Disable Nagle: No
. 2016-05-06 08:53:12.375 Proxy: none
. 2016-05-06 08:53:12.375 Send buffer: 262144
. 2016-05-06 08:53:12.375 UTF: 2
. 2016-05-06 08:53:12.375 FTP: FTPS: None; Passive: Yes [Force IP: A]; MLSD: A [List all: A]
. 2016-05-06 08:53:12.375 Local directory: default, Remote directory: home, Update: Yes, Cache: Yes
. 2016-05-06 08:53:12.375 Cache directory changes: Yes, Permanent: Yes
. 2016-05-06 08:53:12.375 Timezone offset: 0h 0m
. 2016-05-06 08:53:12.375 --------------------------------------------------------------------------
. 2016-05-06 08:53:12.510 Connecting to 24.52.110.218 ...
. 2016-05-06 08:53:12.510 Connected with 24.52.110.218. Waiting for welcome message...
< 2016-05-06 08:53:12.520 220-Welcome to Cerberus FTP Server
< 2016-05-06 08:53:12.520 220 Created by Cerberus, LLC
> 2016-05-06 08:53:12.520 USER XXXXXXX
< 2016-05-06 08:53:12.555 331 User XXXXXXX, password please
> 2016-05-06 08:53:12.555 PASS XXXXXXX
< 2016-05-06 08:53:12.832 230 Password Ok, User logged in
> 2016-05-06 08:53:12.862 SYST
< 2016-05-06 08:53:12.862 215 UNIX Type: L8
> 2016-05-06 08:53:12.907 FEAT
< 2016-05-06 08:53:12.907 211- Additional features supported include:
< 2016-05-06 08:53:12.912 MDTM
< 2016-05-06 08:53:12.912 MFCT
< 2016-05-06 08:53:12.912 MFMT
< 2016-05-06 08:53:13.042 SIZE
< 2016-05-06 08:53:13.087 REST STREAM
< 2016-05-06 08:53:13.087 AUTH TLS
< 2016-05-06 08:53:13.167 AUTH SSL
< 2016-05-06 08:53:13.242 PBSZ
< 2016-05-06 08:53:13.342 EPRT
< 2016-05-06 08:53:13.437 EPSV
< 2016-05-06 08:53:13.522 XCRC
< 2016-05-06 08:53:13.667 XSHA1
< 2016-05-06 08:53:13.772 XSHA256
< 2016-05-06 08:53:13.892 XSHA512
< 2016-05-06 08:53:13.892 XMD5
< 2016-05-06 08:53:13.892 HASH SHA-256;SHA-512;SHA-1*;MD5
< 2016-05-06 08:53:14.047 PROT
< 2016-05-06 08:53:14.047 LANG EN*
< 2016-05-06 08:53:14.047 SITE PSWD
< 2016-05-06 08:53:14.047 SITE ZONE
< 2016-05-06 08:53:14.047 SITE UTIME
< 2016-05-06 08:53:14.047 MODE Z ZLIB(LEVEL)
< 2016-05-06 08:53:14.295 MLST Type*;Size*;Modify*;Create*;
< 2016-05-06 08:53:14.380 CLNT
< 2016-05-06 08:53:14.460 CSID
< 2016-05-06 08:53:14.555 RMDA
< 2016-05-06 08:53:14.650 UTF8
< 2016-05-06 08:53:14.735 211 End
> 2016-05-06 08:53:14.940 CLNT FileZilla
< 2016-05-06 08:53:15.090 200 Command okay
> 2016-05-06 08:53:15.090 OPTS UTF8 ON
< 2016-05-06 08:53:15.090 200 UTF8 support on
. 2016-05-06 08:53:17.697 Connected
. 2016-05-06 08:53:17.697 Got reply 1 to the command 1
. 2016-05-06 08:53:17.697 --------------------------------------------------------------------------
. 2016-05-06 08:53:17.697 Using FTP protocol.
. 2016-05-06 08:53:17.722 Doing startup conversation with host.
> 2016-05-06 08:53:17.757 PWD
< 2016-05-06 08:53:17.797 257 "/" is the current directory
. 2016-05-06 08:53:17.797 Got reply 1 to the command 16
. 2016-05-06 08:53:17.797 Getting current directory name.
. 2016-05-06 08:53:17.922 Retrieving directory listing...
> 2016-05-06 08:53:17.922 TYPE A
< 2016-05-06 08:53:17.962 200 Type ASCII
> 2016-05-06 08:53:17.962 PASV
. 2016-05-06 08:53:18.814 Disconnected from server
. 2016-05-06 08:53:18.959 Could not retrieve directory listing
. 2016-05-06 08:53:18.959 Got reply 1004 to the command 2
* 2016-05-06 08:53:20.914 (EFatal) **Lost connection.**
* 2016-05-06 08:53:20.914 Disconnected from server
* 2016-05-06 08:53:20.914 Could not retrieve directory listing
* 2016-05-06 08:53:20.914 Error listing directory '/'.