We cannot help you with your credentials. Please contact your server administrator/provider.

I just downloaded the current version of Winscp on windows 10. I have been trying to sign in for the first time after downloading. I am using the info initially set up during installation. Namely local host, username jcltc05@outlook.com and my password. Iam being refused login. So what can I do. I thought that I would just set up another user account but can’t do that either. I’m attempting a ftp log in and I’m brand new in setting this up. Help please