error downloading from SFTP server

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bluemax
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2
Location:
USA

error downloading from SFTP server

Hello,

I am trying to be able to download excel files with WINSCP by connecting to a SFTP server that I have set up. I am able to drag and drop from remote to local successfully but if I try to double click on the remote side it opens the file up but a window comes up labeled "confirm" and the error message says "Can't open file..." and lists the file location and name. I can't figure out why it keeps doing this. Thanks!

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bluemax
Joined:
Posts:
2
Location:
USA

Here is the log file in case it helps. Thanks

. --------------------------------------------------------------------------
. WinSCP Version 3.3.0 (Build 177)
. Login time: Wednesday, October 29, 2003 1:12:27 PM
. --------------------------------------------------------------------------
. Session name: x@xx.xx.xxx.xxx
. Host name: xx.xx.xxx.xxx (Port: 22)
. User name: x (Password: Yes, Key file: No)
. Transfer Protocol: SFTP
. SSH protocol version: 2; Compression: No
. Agent forwarding: No; TIS/CryptoCard: No; KI: Yes
. Ciphers: aes,blowfish,3des,WARN,des; Ssh2DES: No
. Ping interval: 0 sec (0 = off); Timeout: 15 sec
. SSH Bugs: -,-,-,-,-,-,-,-,
. Proxy: none
. Return code variable: Autodetect; Lookup user groups: Yes
. Shell: default, EOL: 0
. Local directory: c:/temp, Remote directory: home, Update: No, Cache: Yes
. Clear aliases: Yes, Unset nat.vars: Yes, Resolve symlinks: Yes
. Alias LS: No, Ign LS warn: Yes, Scp1 Comp: No
. --------------------------------------------------------------------------
. Looking up host "xx.xx.xxx.xxx"
. Connecting to xx.xx.xxx.xxx port 22
. Server version: SSH-2.0-VShell_2_2_2_547 VShell
. We claim version: SSH-2.0-WinSCP-release-3.3.0.177
. Using SSH protocol version 2
. Doing Diffie-Hellman group exchange
. Doing Diffie-Hellman key exchange
. Host key fingerprint is:
. ssh-dss 1024 xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
. Initialised AES-256 client->server encryption
. Initialised AES-256 server->client encryption
! Using username "x".
. Sent password
. Access granted
. Opened channel for session
. Started a shell/command
. --------------------------------------------------------------------------
. Using SFTP protocol.
. Doing startup conversation with host.
> Type: SSH_FXP_INIT, Size: 5, Number: -1
< Type: SSH_FXP_VERSION, Size: 368, Number: -1
. SFTP version 4 negotiated.
. Unknown server extension newline@vandyke.com=
. Server requests EOL sequence 0D0A.
. Unknown server extension fs-roots@vandyke.com=
. Unknown server extension default-fs-attribs@vandyke.com=
> Type: SSH_FXP_EXTENDED, Size: 38, Number: 200
< Type: SSH_FXP_STATUS, Size: 96, Number: 200
< Status/error code: 8
. Server does not recognise WinSCP.
. Getting current directory name.
> Type: SSH_FXP_REALPATH, Size: 10, Number: 272
< Type: SSH_FXP_NAME, Size: 25, Number: 272
. Listing directory "G6500:/G6500:".
> Type: SSH_FXP_OPENDIR, Size: 22, Number: 523
< Type: SSH_FXP_HANDLE, Size: 13, Number: 523
> Type: SSH_FXP_READDIR, Size: 13, Number: 780
< Type: SSH_FXP_NAME, Size: 208, Number: 780
> Type: SSH_FXP_READDIR, Size: 13, Number: 1036
< Type: SSH_FXP_STATUS, Size: 44, Number: 1036
< Status/error code: 1
> Type: SSH_FXP_CLOSE, Size: 13, Number: 1284
< Type: SSH_FXP_STATUS, Size: 34, Number: 1284
< Status/error code: 0
. Startup conversation with host finished.
. Changing directory to "Billing".
> Type: SSH_FXP_REALPATH, Size: 23, Number: 1552
< Type: SSH_FXP_NAME, Size: 32, Number: 1552
> Type: SSH_FXP_OPENDIR, Size: 23, Number: 1803
< Type: SSH_FXP_HANDLE, Size: 13, Number: 1803
> Type: SSH_FXP_CLOSE, Size: 13, Number: 2052
< Type: SSH_FXP_STATUS, Size: 34, Number: 2052
< Status/error code: 0
. Getting current directory name.
. Listing directory "xxx".
> Type: SSH_FXP_OPENDIR, Size: 38, Number: 2315
< Type: SSH_FXP_HANDLE, Size: 13, Number: 2315
> Type: SSH_FXP_READDIR, Size: 13, Number: 2572
< Type: SSH_FXP_NAME, Size: 773, Number: 2572
> Type: SSH_FXP_READDIR, Size: 13, Number: 2828
< Type: SSH_FXP_STATUS, Size: 44, Number: 2828
< Status/error code: 1
> Type: SSH_FXP_CLOSE, Size: 13, Number: 3076
< Type: SSH_FXP_STATUS, Size: 34, Number: 3076
< Status/error code: 0
. File: "/Billing/g65 bc 11 03.xls"
. Copying "/Billing/g65 bc 11 03.xls" to local directory started.
. Binary transfer mode selected.
. Opening remote file.
> Type: SSH_FXP_OPEN, Size: 52, Number: 3331
< Type: SSH_FXP_HANDLE, Size: 13, Number: 3331
> Type: SSH_FXP_READ, Size: 25, Number: 3589
< Status/error code: 1
. 63 skipped SSH_FXP_WRITE, SSH_FXP_READ, SSH_FXP_DATA and SSH_FXP_STATUS packets.
> Type: SSH_FXP_CLOSE, Size: 13, Number: 11780
< Type: SSH_FXP_STATUS, Size: 34, Number: 11780
< Status/error code: 0
. Copying 1 files/directories to remote directory "/Billing"
. PrTime: Yes; PrRO: Yes; Rght: rw-r--r--; PrR: No; FnCs: N; RIC: Yes; Resume: N (10240)
. TM: A; AscM: *.*htm*; *.txt; *.php*; *.cgi; *.c; *.cpp; *.h; *.pas; *.bas; *.tex; *.pl; .htaccess; *.xtml; *.css; *.cfg; *.ini; *.sh; *.xml
. File: "c:/temp\scp12514\g65 bc 11 03.xls"
* (ExtException)
. Asking user:
. Can't open file 'c:/temp\scp12514\g65 bc 11 03.xls'. ()
* (ECommand) Copying files to remote side failed.
* Can't open file 'c:/temp\scp12514\g65 bc 11 03.xls'.

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