EACCESSVIOLATION - Invalid Access to Memory

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EACCESSVIOLATION - Invalid Access to Memory

I am running a WINSCP script to backup files from a remote device using FTP. This same script is used for multiple backups to multiple sites running that all have the same hardware remotely. For some reason there is 1 instance of this failure. We are receiving the below about 3 times when this script is run, for 3 seperate files, in 3 seperate folders. Other files in all of those folders are being backed up fine without failure. All files on the remote device have the same permissions (644, RW-) and all folders on the server that this is run from have the same permissions (everyone, full).

I get the same error when running WINSCP portable V4.2.9 or installed V5.1.2, on a Windows Server 2008 R2 Enterprise or a Windows 7 Home machine.

Below the error is the script we are running. Please advise as to why we are getting this error or how to better troubleshoot and resolve it.

*******ERROR FROM LOG************
< 2012-12-28 11:46:57.484 257 "/AA/Prompts" is current directory.
> 2012-12-28 11:46:57.485 TYPE A
< 2012-12-28 11:46:57.789 200 Type set to A.
> 2012-12-28 11:46:58.203 PORT 172,23,45,31,217,167
< 2012-12-28 11:46:58.204 200 PORT command successful.
> 2012-12-28 11:46:58.204 LIST -a
< 2012-12-28 11:46:58.377 150 ASCII data connection for dir (206.196.25.68,55719) (0 bytes.)
< 2012-12-28 11:46:58.621 226 ASCII Transfer complete.
. 2012-12-28 11:46:58.747 Download successful
* 2012-12-28 11:46:58.798 (EAccessViolation) EAccessViolation
. 2012-12-28 11:46:58.799 Asking user:
. 2012-12-28 11:46:58.799 Error transferring file '/AA/Prompts/defaultAAPrompt.wav'. (EAccessViolation)
* 2012-12-28 11:46:58.812 (EScpSkipFile) Error transferring file '/AA/Prompts/defaultAAPrompt.wav'.
* 2012-12-28 11:46:58.813 Invalid access to memory
. 2012-12-28 11:46:58.855 Script: Failed
> 2012-12-28 11:46:58.855 Script: synchronize local Adtran Adtran -delete
< 2012-12-28 11:46:58.856 Script: Comparing...
. 2012-12-28 11:46:58.857 Collecting synchronization list for local directory 'Adtran' and remote directory 'Adtran', mode = 1, params = 3

*******SCRIPT*********
open XXXXXX
option batch on
option confirm off
option exclude "*.bmp; *.jpg; *.ld; *.bin; *.ebin; *.biz"
cd NONVOL:
lcd \\SERVER\FOLDER\current
synchronize local NONVOL -delete
cd CFLASH:
lcd CFLASH
synchronize local AA AA -delete
synchronize local Adtran Adtran -delete
synchronize local Polycom Polycom -delete
synchronize local Voicemail Voicemail -delete
exit

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martin
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Re: EACCESSVIOLATION - Invalid Access to Memory

Can you send me an email, so I can send you back a debug version of WinSCP to track the problem? Please include link back to this topic in your email. Also note in this topic that you have sent the email. Thanks.

You will find my address (if you log in) in my forum profile.

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