Invalid access to memory - TRemoteFile::GetFullFileName

I was trying to save some files to a network directory where I have always stored them and for some reason this time I got this error.

<Try to describe precise steps that lead to the problem (where do you click, what keys do you press, what do you see, etc.)>
<If relevant, consider attaching a session log file or a screenshot)>

WinSCP 5.9.3

Error message:
Invalid access to memory.

Stack trace:
(003E5744) System::UStrAsg
(00866422) C5073_3
(0086848A) ____ExceptionHandler
(00865244) __ExceptionHandler
(00046286) ntdll.dll.RtlRaiseStatus
(00046112) ntdll.dll.KiUserExceptionDispatcher
(006D3BCF) TRemoteFile::GetFullFileName
(0077B58C) TTerminal::CalculateFileSize
(00778FBD) TTerminal::ProcessFiles
(0077B9EA) TTerminal::CalculateFilesSize
(00787735) TTerminal::CopyToLocal
(0000DDD1) TCustomScpExplorerForm::ExecuteFileOperation
(0000EAB8) TCustomScpExplorerForm::ExecuteFileOperation
(0000EB3F) TCustomScpExplorerForm::ExecuteFileOperationCommand
(0000ECC6) TCustomScpExplorerForm::ExecuteCopyOperationCommand
(000376EA) TNonVisualDataModule::ExplorerActionsExecute
(003B521C) System::Actions::TContainedActionList::ExecuteAction
(0019C395) Vcl::Actnlist::TCustomAction::Execute
(00373100) System::Classes::_18201
(0001B4E4) USER32.dll
(0001B5E2) USER32.dll
(0001BC14) USER32.dll
(0001BC6B) USER32.dll.DispatchMessageW

(003E5744) System::UStrAsg
(00866422) C5073_3
(0086848A) ____ExceptionHandler
(00865244) __ExceptionHandler
(00046286) ntdll.dll.RtlRaiseStatus
(00046112) ntdll.dll.KiUserExceptionDispatcher
(006D3BCF) TRemoteFile::GetFullFileName
(0077B58C) TTerminal::CalculateFileSize
(00778FBD) TTerminal::ProcessFiles
(0077B9EA) TTerminal::CalculateFilesSize
(00787735) TTerminal::CopyToLocal
(0000DDD1) TCustomScpExplorerForm::ExecuteFileOperation
(0000EAB8) TCustomScpExplorerForm::ExecuteFileOperation
(0000EB

I know how to reproduce the problem or the problem happens frequently enough. I wish to be contacted by the WinSCP team to help resolving the problem.

kellie.mcmillan@... wrote:

I was trying to save some files to a network directory where I have always stored them and for some reason this time I got this error.

WinSCP 5.9.3

Error message:
Invalid access to memory.

Stack trace:
(0000EB

I know how to reproduce the problem or the problem happens frequently enough. I wish to be contacted by the WinSCP team to help resolving the problem.

Thanks for your report.
I have sent you an email with a debug version of WinSCP to the address you have used to register on this forum.

martin wrote:

kellie.mcmillan@... wrote:

I was trying to save some files to a network directory where I have always stored them and for some reason this time I got this error.

WinSCP 5.9.3

Error message:
Invalid access to memory.

Stack trace:
(0000EB

I know how to reproduce the problem or the problem happens frequently enough. I wish to be contacted by the WinSCP team to help resolving the problem.

Thanks for your report.
I have sent you an email with a debug version of WinSCP to the address you have used to register on this forum.

I have the same error some solution?

AdrianSantisteban wrote:

I have the same error some solution?

Thanks for your report.

Can you send me an email, so I can send you back a debug version of WinSCP to track the problem? Please include link back to this topic in your email. Also note in this topic that you have sent the email. Thanks.

martin wrote:

AdrianSantisteban wrote:

I have the same error some solution?

Thanks for your report.

Can you send me an email, so I can send you back a debug version of WinSCP to track the problem? Please include link back to this topic in your email. Also note in this topic that you have sent the email. Thanks.

You will find my address (if you log in) in my forum profile.

I attached the requested greetings

<Try to describe precise steps that lead to the problem (where do you click, what keys do you press, what do you see, etc.)>
<If relevant, consider attaching a session log file or a screenshot)>

WinSCP 5.21.2

Error message:
Invalid access to memory.

Stack trace:
(0043E8DC) System::UStrAsg
(00FD296E) C5412_0
(00FD49D6) ____ExceptionHandler
(00FD1790) __ExceptionHandler
(00087B7F) ntdll.dll
(00074001) ntdll.dll.KiUserExceptionDispatcher
(00D07EC1) TRemoteFile::GetFullFileName
(00D04252) TRemoteFile::Duplicate
(00D081F6) TRemoteFileList::CloneStrings
(0001084F) TCustomScpExplorerForm::ExecuteCopyMoveFileOperation
(000113F0) TCustomScpExplorerForm::ExecuteFileOperation
(00011629) TCustomScpExplorerForm::ExecuteFileOperation
(000117E7) TCustomScpExplorerForm::ExecuteFileOperationCommand
(0004770A) TNonVisualDataModule::ExplorerActionsExecute
(0040E060) System::Actions::TContainedActionList::ExecuteAction
(001D014D) Vcl::Actnlist::TCustomAction::Execute
(003CA660) System::Classes::_18201
(00040489) USER32.dll
(00037445) USER32.dll
(000351B5) USER32.dll
(00034F7B) USER32.dll.DispatchMessageW

(00FD2FD9) C5412_0
(00FD45B3) _ReThrowException
(00D042AF) TRemoteFile::Duplicate
(00D081F6) TRemoteFileList::CloneStrings
(0001084F) TCustomScpExplorerForm::ExecuteCopyMoveFileOperation
(000113F0) TCustomScpExplorerForm::ExecuteFileOperation
(00011629) TCustomScpExplorerForm::ExecuteFileOperation
(000117E7) TCustomScpExplorerForm::ExecuteFileOperationCommand
(0004770A) TNonVisualDataModule::ExplorerActionsExecute
(0040E060) System::Actions::TContainedActionList::ExecuteAction
(001D014D) Vcl::Actnlist::TCustomAction::Execute
(003CA660) System::Classes::_18201
(00040489) USER32.dll
(00037445) USER32.dll
(000351B5) USER32.dll
(00034F7B) USER32.dll.DispatchMessageW

The problem happens rarely. I cannot reproduce it.