Timeout waiting for external console to complete the command

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psharma
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Timeout waiting for external console to complete the command

I am using WINSCP version 5.1.3.

I am using .net library.

My upload/download automation application has been running smoothly for months.

But all of sudden it has started crashing.

It may crash 4 times in 4 hours and sometimes it crash only once in 12 hours.

This happens for small files as well.

Following is the error message which I get;
Timeout waiting for external console to complete the command

Now I have increased the connection timeout to as much as 6 mins (360 sec), but not helping.

I tried setting/enabling "Keepalive" as well, but did not help.

Finally I have now selected the option "Optimize connection buffer size"; not sure if that is going to help.

The connection timeout is still set as 6 mins, though I have removed the keepalive option.

I am not using "Process" rather I am using session.

Please help.

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martin
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Re: Timeout waiting for external console to complete the command

Please attach a full log file showing the problem (using the latest version of WinSCP).

To generate log file, use /log=path_to_log_file command-line argument. Submit the log with your post as an attachment. Note that passwords and passphrases not stored in the log. You may want to remove other data you consider sensitive though, such as host names, IP addresses, account names or file names (unless they are relevant to the problem). If you do not want to post the log publicly, you may email it to me. You will find my address (if you log in) in my forum profile. Please include link back to this topic in your email. Also note in this topic that you have emailed the log.

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psharma

Re: Timeout waiting for external console to complete the command

OOps, What I shared is WER log report and not WINSCP; I will share the correct one. - Pravin

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psharma

Re: Timeout waiting for external console to complete the command

I have emailed you the WinSCP log. Request you to please analyze and share your feedback. - Pravin.

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