Please attach a full log file showing the problem (using the latest version of WinSCP) and some screenshots.
To generate log file, enable logging, log in to your server and do the operation and only the operation that causes the error. Submit the log with your post as an attachment. Note that passwords and passphrases not stored in the log. You may want to remove other data you consider sensitive though, such as host names, IP addresses, account names or file names (unless they are relevant to the problem). If you do not want to post the log publicly, you can mark the attachment as private.
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pfeldman
Joined: 2016-01-03
Posts: 2 |
Posted: 2016-01-04 07:46
There is a preferences setting that says "Automatically reconnect session, if it breaks while idle". I've set the reconnect interval to 9 seconds, but the application never reconnects. Please advise.
Phillip http://phillipmfeldman.org |
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martin◆
Site Admin 
Joined: 2002-12-10
Posts: 26890 Location: Prague, Czechia |
Posted: 2016-01-04
Please attach a full log file showing the problem (using the latest version of WinSCP) and some screenshots.
To generate log file, enable logging, log in to your server and do the operation and only the operation that causes the error. Submit the log with your post as an attachment. Note that passwords and passphrases not stored in the log. You may want to remove other data you consider sensitive though, such as host names, IP addresses, account names or file names (unless they are relevant to the problem). If you do not want to post the log publicly, you can mark the attachment as private. |
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pfeldman
Joined: 2016-01-03
Posts: 2 |
Posted: 2016-01-04 22:36
martin wrote: Since there is no specific operation that causes the error, I'm unsure how to comply with the above instructions. |
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martin◆
Site Admin
Joined: 2002-12-10
Posts: 26890 Location: Prague, Czechia |
Posted: 2016-01-07
Can you just keep the logging on and wait for the disconnect to eventually happen?
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