Cannot create shortcut - CreateDesktopShortCut

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pi7mo@...
Guest

Cannot create shortcut - CreateDesktopShortCut

<Try to describe precise steps that lead to the problem (where do you click, what keys do you press, what do you see, etc.)>
<If relevant, consider attaching a session log file or a screenshot)>

WinSCP 5.7.7

Error message:
Cannot create shortcut.

Invalid access to memory.

Stack trace:
(007E08AA) C4799_0
(007E2912) ____ExceptionHandler
(007DF88C) __ExceptionHandler
(0003EE3E) ntdll.dll.ZwWow64CallFunction64
(0003F5BA) ntdll.dll.KiUserExceptionDispatcher
(0003F4BB) ntdll.dll.KiUserApcDispatcher
(0003101B) RPCRT4.dll
(00030FD1) RPCRT4.dll
(000330AF) RPCRT4.dll
(00031A0B) RPCRT4.dll
(0003341B) RPCRT4.dll
(00031D32) RPCRT4.dll
(000329CA) RPCRT4.dll
(000327CE) RPCRT4.dll
(00030030) RPCRT4.dll
(0002FF92) RPCRT4.dll
(0002FD51) RPCRT4.dll
(00016A68) RPCRT4.dll
(000228AB) RPCRT4.dll.NdrGetBuffer
(000A5DE7) RPCRT4.dll
(000039DF) srvcli.dll.NetShareEnum
(0000379E) srvcli.dll.NetShareEnum
(00001D6C) ntshrui.dll
(00001D34) ntshrui.dll
(00011A31) KERNELBASE.dll.InitOnceExecuteOnce
(00000B8B)ntshrui.dll
(00000FEA) LINKINFO.dll
(00000F33) LINKINFO.dll
(00000A5E) LINKINFO.dll
(000009F5) LINKINFO.dll
(00000983) LINKINFO.dll.CreateLinkInfoW
(00070DA1) SHELL32.DLL
(001A1BF9) SHELL32.DLL
(000712ED) SHELL32.DLL
(0007CD0E) CreateDesktopShortCut
(0007D5B3) CreateDesktopSessionShortCut
(0006E838) C17_0
(000738D9) UpdateJumpList
(0009B4B6) TWinConfiguration::UpdateEntryInJumpList
(0009B647) TWinConfiguration::AddSessionToJumpList
(0009B7C9) TWinConfiguration::UpdateJumpList
(000736D9) SetupInitialize
(007DEA01) C4667_0
(00059B8D) ntdll.dll
(00059B55) ntdll.dll

(007E0F15) C4799_0
(007E24EF) _ReThrowException
(0007CFB8) CreateDesktopShortCut
(

The problem happens rarely. I cannot reproduce it.

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jere.nurminen@...
Guest

Cannot create shortcut - CreateDesktopShortCut

Happens on startup, prevents using WinSCP.

WinSCP 5.9.4

Error message:
Cannot create shortcut.

Invalid access to memory.

Stack trace:
(00041C0C) RPCRT4.dll
(00866B5E) C5073_0
(00868BC6) ____ExceptionHandler
(00865980) __ExceptionHandler
(0003EE3E) ntdll.dll.ZwWow64CallFunction64
(0003F5BA) ntdll.dll.KiUserExceptionDispatcher
(000329CA) RPCRT4.dll
(000327CE) RPCRT4.dll
(00030030) RPCRT4.dll
(0002FF92) RPCRT4.dll
(0002FD51) RPCRT4.dll
(00016A68) RPCRT4.dll
(000228AB) RPCRT4.dll.NdrGetBuffer
(000A5DE7) RPCRT4.dll
(000039DF) srvcli.dll.NetShareEnum
(0000379E) srvcli.dll.NetShareEnum
(00001D6C) ntshrui.dll
(00001D34) ntshrui.dll
(00011A31) KERNELBASE.dll.InitOnceExecuteOnce
(00000B93)ntshrui.dll
(00000FEA) LINKINFO.dll
(00000F33) LINKINFO.dll
(00000A5E) LINKINFO.dll
(000009F5) LINKINFO.dll
(00000983) LINKINFO.dll.CreateLinkInfoW
(0007C255) SHELL32.DLL
(0007D439) SHELL32.DLL
(0007C79D) SHELL32.DLL
(000926C2) CreateDesktopShortCut
(00092FC4) CreateDesktopSessionShortCut
(0007F9C4) C16_0
(00086D3E) UpdateJumpList
(000B5422) TWinConfiguration::UpdateEntryInJumpList
(000B55B3) TWinConfiguration::AddSessionToJumpList
(000B5735) TWinConfiguration::UpdateJumpList
(00086BC5) SetupInitialize
(00864B95) __wstartup
(00059B8D) ntdll.dll
(00059B55) ntdll.dll

(008671C9) C5073_0
(008687A3) _ReThrowException
(0009296C) CreateDesktopShortCut
(00092FC4) CreateDesktopSessionShortCut
(0007F9C4) C16_0
(00086D3E) UpdateJumpList
(000B5422) TWinConfiguration::UpdateEntryInJumpList
(000B55B3) TWinConfiguratio

The problem happens rarely. I cannot reproduce it.

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robster0326@...
Guest

Nem hozható létre a parancsikon - CreateDesktopShortCut

<Try to describe precise steps that lead to the problem (where do you click, what keys do you press, what do you see, etc.)>
<If relevant, consider attaching a session log file or a screenshot)>
Dear Team!
The problem appears when I try to start WinSCP. The error message below is in Hungarian and means: Cannot create the shortcut.

Br,

Robert
WinSCP 5.13.6

Error message:
Nem hozható létre a parancsikon.

Division by zero

Veremkivonat:
(00019C8C) ntshrui.dll
(008BF022) C5105_0
(008C108A) ____ExceptionHandler
(008BDE44) __ExceptionHandler
(0007E19F) ntdll.dll
(0006BD81) ntdll.dll.KiUserExceptionDispatcher
(00050245) ntshrui.dll
(00018129) ntshrui.dll
(0000DD9F) ntshrui.dll
(001052D1) KERNELBASE.dll.InitOnceExecuteOnce
(0000D25E) ntshrui.dll.GetNetResourceFromLocalPathW
(00001000) LINKINFO.dll
(00000A2E) LINKINFO.dll.CreateLinkInfoW
(001F5CED) windows.storage.dll
(001F543A) windows.storage.dll
(001F4B56) windows.storage.dll
(0009D722) CreateDesktopShortCut
(0009E053) CreateDesktopSessionShortCut
(0008A5BC) C16_0
(0009193D) UpdateJumpList
(000C1032) TWinConfiguration::UpdateEntryInJumpList
(000C11C3) TWinConfiguration::AddSessionToJumpList
(000C1345) TWinConfiguration::UpdateJumpList
(0009173D) SetupInitialize
(008BD059) __wstartup
(000631C6) ntdll.dll.RtlAreBitsSet
(00063193) ntdll.dll.RtlAreBitsSet

(008BF68D) C5105_0
(008C0C67) _ReThrowException
(0009D9CC) CreateDesktopShortCut
(0009E053) CreateDesktopSessionShortCut
(0008A5BC) C16_0
(0009193D) UpdateJumpList
(000C1032) TWinConfiguration::UpdateEntryInJumpList
(000C11C3) TWinConfiguration::AddSessionToJumpList
(000C1345) TWinConfiguration::UpdateJumpList
(0009173D) SetupInitialize
(008BD059) __wstartup
(000631C6) ntdll.dll.RtlAreBitsSet
(00063193) ntdll.dll.RtlAreBitsSet

I know how to reproduce the problem or the problem happens frequently enough. I wish to be contacted by the WinSCP team to help resolving the problem.

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martin
Site Admin
martin avatar
Joined:
Posts:
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Location:
Prague, Czechia

Re: Nem hozható létre a parancsikon - CreateDesktopShortCut

Thanks for your report.
I have sent you an email with a debug version of WinSCP to the address you have used to register on this forum.

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