Error : "Server unexpectedly closed network connection"

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psw
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Error : "Server unexpectedly closed network connection"

My daughter, away at university where her ISP is Tiscali, uses WinSCP3 all the time to access her university account. When she comes home, where we use Talktalk, she is unable to connect. The error message "Server unexpectedly closed network connection" appears. When she returns, it works again. The only difference I can see is using a different ISP. Any ideas please? Thanks.

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