Differences
This shows you the differences between the selected revisions of the page.
| 2006-03-21 | 2006-03-21 | ||
| dot (martin) | dot (martin) | ||
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| * Version of WinSCP you are using. | * Version of WinSCP you are using. | ||
| * Transfer protocol (SFTP/SCP). For SFTP include also the protocol version (if you ever succeeded to login). You can see it in [[ui_fsinfo|Server/protocol information dialog]] as %%"SFTP (vX)"%%. | * Transfer protocol (SFTP/SCP). For SFTP include also the protocol version (if you ever succeeded to login). You can see it in [[ui_fsinfo|Server/protocol information dialog]] as %%"SFTP (vX)"%%. | ||
| - | * [[interfaces|Interface style]] you are using (Norton commander or Explorer-style) | + | * [[interfaces|Interface style]] you are using (Norton commander or Explorer-style). |
| * If you experience an error, include full error message. You may use ''Ctrl+C'' to copy the message, then paste it (''Ctrl+V'') to the post. If the error message includes an additional information (there is //More// button), include them too. They are usually very important. Also check list of [[messages|common error messages]]. | * If you experience an error, include full error message. You may use ''Ctrl+C'' to copy the message, then paste it (''Ctrl+V'') to the post. If the error message includes an additional information (there is //More// button), include them too. They are usually very important. Also check list of [[messages|common error messages]]. | ||
| * Try to describe precise steps that lead to the problem (where do you click, what keys do you press, what do you see, etc.). If you are not able to reproduce the problem with the steps, it is probably not worth to report it as I will not be able to reproduce it (and solve) too. | * Try to describe precise steps that lead to the problem (where do you click, what keys do you press, what do you see, etc.). If you are not able to reproduce the problem with the steps, it is probably not worth to report it as I will not be able to reproduce it (and solve) too. | ||