Topic "WinSCP Hangs on every login - App "Not responding""

Author Message
cgansen
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Joined: 21 Nov 2005
Posts: 3
Hi -

I've run into some trouble with WinSCP recently. It's been running fine for the past few months; however, recently it has been hanging after login. No GUI displays, and the process rockets up to 80-90% CPU utilization, and I must end the process via Task Manager. I can't think of any changes that I may have made that would impact WinSCP. Recently I have installed both Apache and SmartFTP, but I doubt that would kill WinSCP.

Here's a sample connection log. I've removed some indentifying material (user names, servers). Any advice?

Code:
. 2005-11-21 10:23:20.289 --------------------------------------------------------------------------
. 2005-11-21 10:23:20.289 WinSCP Version 3.7.6 (Build 306) (OS 5.1.2600 Service Pack 2)
. 2005-11-21 10:23:20.289 Login time: Monday, November 21, 2005 10:23:20 AM
. 2005-11-21 10:23:20.289 --------------------------------------------------------------------------
. 2005-11-21 10:23:20.289 Session name: XXXX
. 2005-11-21 10:23:20.289 Host name: XXXX (Port: 22)
. 2005-11-21 10:23:20.289 User name: XXXX(Password: Yes, Key file: No)
. 2005-11-21 10:23:20.289 Transfer Protocol: SFTP (SCP)
. 2005-11-21 10:23:20.289 SSH protocol version: 2; Compression: No
. 2005-11-21 10:23:20.289 Agent forwarding: No; TIS/CryptoCard: No; KI: Yes; GSSAPI: No
. 2005-11-21 10:23:20.289 Ciphers: aes,blowfish,3des,WARN,des; Ssh2DES: No
. 2005-11-21 10:23:20.289 Ping type: -, Ping interval: 30 sec; Timeout: 15 sec
. 2005-11-21 10:23:20.289 SSH Bugs: -,-,-,-,-,-,-,-
. 2005-11-21 10:23:20.289 SFTP Bugs: -,-,-
. 2005-11-21 10:23:20.289 Proxy: none
. 2005-11-21 10:23:20.289 Return code variable: Autodetect; Lookup user groups: Yes
. 2005-11-21 10:23:20.289 Shell: default, EOL: 0
. 2005-11-21 10:23:20.289 Local directory: default, Remote directory: home, Update: No, Cache: Yes
. 2005-11-21 10:23:20.289 Cache directory changes: Yes, Permanent: Yes
. 2005-11-21 10:23:20.289 Clear aliases: Yes, Unset nat.vars: Yes, Resolve symlinks: Yes
. 2005-11-21 10:23:20.289 Alias LS: No, Ign LS warn: Yes, Scp1 Comp: No
. 2005-11-21 10:23:20.289 --------------------------------------------------------------------------
. 2005-11-21 10:23:20.289 Looking up host "XXXX"
. 2005-11-21 10:23:20.289 Connecting to XXXX port 22
. 2005-11-21 10:23:20.559 Server version: SSH-2.0-OpenSSH_3.6.1p2-pwexp22
. 2005-11-21 10:23:20.559 We claim version: SSH-2.0-WinSCP_release_3.7.6
. 2005-11-21 10:23:20.559 Using SSH protocol version 2
. 2005-11-21 10:23:20.649 Doing Diffie-Hellman group exchange
. 2005-11-21 10:23:20.950 Doing Diffie-Hellman key exchange
. 2005-11-21 10:23:22.242 Host key fingerprint is:
. 2005-11-21 10:23:22.252 ssh-rsa 1024 45:ff:18:a4:78:39:a4:2b:d5:2f:00:6a:84:93:3d:d4
. 2005-11-21 10:23:22.252 Initialised AES-256 client->server encryption
. 2005-11-21 10:23:22.252 Initialised HMAC-SHA1 client->server MAC algorithm
. 2005-11-21 10:23:22.252 Initialised AES-256 server->client encryption
. 2005-11-21 10:23:22.252 Initialised HMAC-SHA1 server->client MAC algorithm
! 2005-11-21 10:23:22.582 Using username "XXXX".
! 2005-11-21 10:23:22.752 XXXX
! 2005-11-21 10:23:22.752 XXXX
! 2005-11-21 10:23:22.752 XXXX
! 2005-11-21 10:23:22.752 XXXX
. 2005-11-21 10:23:22.822 Keyboard-interactive authentication refused
. 2005-11-21 10:23:22.822 Session password prompt (XXXX password: )
. 2005-11-21 10:23:22.822 Using stored password.
. 2005-11-21 10:23:22.822 Sent password
. 2005-11-21 10:23:23.894 Access granted
. 2005-11-21 10:23:23.964 Opened channel for session
. 2005-11-21 10:23:24.034 Started a shell/command
. 2005-11-21 10:23:24.034 --------------------------------------------------------------------------
. 2005-11-21 10:23:24.034 Using SFTP protocol.
. 2005-11-21 10:23:24.034 Doing startup conversation with host.
> 2005-11-21 10:23:24.034 Type: SSH_FXP_INIT, Size: 5, Number: -1
< 2005-11-21 10:23:24.104 Type: SSH_FXP_VERSION, Size: 5, Number: -1
. 2005-11-21 10:23:24.104 SFTP version 3 negotiated.
. 2005-11-21 10:23:24.104 We believe the server has signed timestamps bug
. 2005-11-21 10:23:24.104 We will use UTF-8 strings for status messages only
. 2005-11-21 10:23:24.104 Limiting packet size to OpenSSH limit of 262148 bytes
. 2005-11-21 10:23:24.104 Getting current directory name.
. 2005-11-21 10:23:24.104 Getting real path for '.'
> 2005-11-21 10:23:24.104 Type: SSH_FXP_REALPATH, Size: 10, Number: 16
< 2005-11-21 10:23:24.184 Type: SSH_FXP_NAME, Size: 101, Number: 16
. 2005-11-21 10:23:24.184 Real path is '/.../XXXX'
. 2005-11-21 10:23:24.184 Listing directory "/.../XXXX".
> 2005-11-21 10:23:24.184 Type: SSH_FXP_OPENDIR, Size: 49, Number: 267
< 2005-11-21 10:23:24.254 Type: SSH_FXP_HANDLE, Size: 13, Number: 267
> 2005-11-21 10:23:24.254 Type: SSH_FXP_READDIR, Size: 13, Number: 524
< 2005-11-21 10:23:24.345 Type: SSH_FXP_NAME, Size: 649, Number: 524
> 2005-11-21 10:23:24.345 Type: SSH_FXP_READDIR, Size: 13, Number: 780
. 2005-11-21 10:23:24.345 Reading symlink "dev".
> 2005-11-21 10:23:24.345 Type: SSH_FXP_READLINK, Size: 53, Number: 1043
> 2005-11-21 10:23:24.345 Type: SSH_FXP_STAT, Size: 53, Number: 1297
< 2005-11-21 10:23:24.415 Type: SSH_FXP_STATUS, Size: 28, Number: 780
. 2005-11-21 10:23:24.415 Storing reserved response
< 2005-11-21 10:23:24.485 Type: SSH_FXP_NAME, Size: 133, Number: 1043
< 2005-11-21 10:23:24.735 Type: SSH_FXP_ATTRS, Size: 37, Number: 1297
. 2005-11-21 10:23:24.735 Reading symlink "cgi-bin".
> 2005-11-21 10:23:24.735 Type: SSH_FXP_READLINK, Size: 57, Number: 1555
> 2005-11-21 10:23:24.735 Type: SSH_FXP_STAT, Size: 57, Number: 1809
< 2005-11-21 10:23:24.805 Type: SSH_FXP_NAME, Size: 133, Number: 1555
< 2005-11-21 10:23:24.875 Type: SSH_FXP_ATTRS, Size: 37, Number: 1809
< 2005-11-21 10:23:24.875 Status/error code: 1
> 2005-11-21 10:23:24.875 Type: SSH_FXP_CLOSE, Size: 13, Number: 2052
. 2005-11-21 10:23:24.875 Startup conversation with host finished.
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cgansen
[View user's profile]

Joined: 21 Nov 2005
Posts: 3
Addendum: I can connect successfully using the "Explorer" interface. This leads me to believe that something may be amiss with my startup directory (My Documents). Anything in particular that I should look for that may be causing the hangup?

Thanks much,
--chris
prikryl
[View user's profile]
Site Admin
Joined: 10 Dec 2002
Posts: 19552
Location: Prague, Czech republic
This is known bug that will be fixed in the next release. You may try to cleanup your configuration to temporarily solve that.
cgansen
[View user's profile]

Joined: 21 Nov 2005
Posts: 3
prikryl wrote:
This is known bug that will be fixed in the next release. You may try to cleanup your configuration to temporarily solve that.


What exactly do you mean by "clean up" my configuration?

Thanks for the quick reply. Much appreciated.

--chris
andyiomoon

Guest


I had the same problem.

Ended up uninstalling and re-installing twice. The first time I kept my configuration set-ups when asked. No luck. Still crashing out after login.

Second time I removed everything including all my configs and now I can get back in again.

The obvious drawback is you lose all your site settings but at least I have WinSCP working again and I can enter my settings in on a site-by-site basis as needed.

Cheers,
Andy
prikryl
[View user's profile]
Site Admin
Joined: 10 Dec 2002
Posts: 19552
Location: Prague, Czech republic
cgansen wrote:
What exactly do you mean by "clean up" my configuration?

Please refer to documentation.
Experienced users may remove only following registry key (or respective INI file entry) not to loose all configuration.
HKEY_CURRENT_USER\Software\Martin Prikryl\WinSCP 2\Configuration\Interface\Commander
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