Differences
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| 2009-11-17 | 2012-02-06 | ||
| no summary (martin) | winscp.com trace file (martin) | ||
| Line 3: | Line 3: | ||
| Use the debug release as follows: | Use the debug release as follows: | ||
| - | * Store the executable to an easily accessible location such as your Microsoft Windows desktop or your //My Documents// folder. | + | * Uncompress the archive with the executables to an easily accessible location such as folder on your Microsoft Windows desktop or your //My Documents// folder. |
| * Run it. | * Run it. | ||
| * Reproduce the problem you are having. Please use the most simple scenario for that. Avoid doing any operation with WinSCP that is not strictly necessary to make the problem reproduce. | * Reproduce the problem you are having. Please use the most simple scenario for that. Avoid doing any operation with WinSCP that is not strictly necessary to make the problem reproduce. | ||
| * Close WinSCP, if it have not crashed already because of the bug ;-) | * Close WinSCP, if it have not crashed already because of the bug ;-) | ||
| - | * A trace file should have been created in ''c:\winscpXXXtrace.log''. | + | * A trace file should have been created in ''c:\winscpXXXXtrace.log''. If your scenario involves using ''[[executables#winscp.com|winscp.com]]'', another trace file is created in ''c:\consoleXXXXtrace.log''. |
| - | * Send me the trace file. Please do compress it before sending, if possible. | + | * Send me the trace file(s). Please do compress it before sending, if possible. |
| You may not have a write access to ''c:\''. On Windows Vista and 7, you might need to run WinSCP with elevated priviledges. If you are still not allowed to write to ''c:\'', set value of environment variable ''WINSCPTRACE'' to directory, where you have a write access to. To set an environment variable go to //Start > Settings > Control Panel > System > Advanced > Environment Variables > User variables for ... > New//. | You may not have a write access to ''c:\''. On Windows Vista and 7, you might need to run WinSCP with elevated priviledges. If you are still not allowed to write to ''c:\'', set value of environment variable ''WINSCPTRACE'' to directory, where you have a write access to. To set an environment variable go to //Start > Settings > Control Panel > System > Advanced > Environment Variables > User variables for ... > New//. | ||