Differences
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| 2012-02-06 | 2013-05-13 | ||
| winscp.com trace file (martin) | Tracing to .exe folder by default (martin) | ||
| Line 7: | Line 7: | ||
| * Reproduce the problem you are having. Please use the most simple scenario for that. Avoid doing any operation with WinSCP that is not strictly necessary to make the problem reproduce. | * Reproduce the problem you are having. Please use the most simple scenario for that. Avoid doing any operation with WinSCP that is not strictly necessary to make the problem reproduce. | ||
| * Close WinSCP, if it have not crashed already because of the bug ;-) | * Close WinSCP, if it have not crashed already because of the bug ;-) | ||
| - | * A trace file should have been created in ''c:\winscpXXXXtrace.log''. If your scenario involves using ''[[executables#winscp.com|winscp.com]]'', another trace file is created in ''c:\consoleXXXXtrace.log''. | + | * A trace file should have been created in the same folder, where you have stored the executables to, under name like ''winscpXXXXtrace.log''. If your scenario involves using ''[[executables#winscp.com|winscp.com]]'', another trace file is created in ''consoleXXXXtrace.log''. |
| * Send me the trace file(s). Please do compress it before sending, if possible. | * Send me the trace file(s). Please do compress it before sending, if possible. | ||
| - | You may not have a write access to ''c:\''. On Windows Vista and 7, you might need to run WinSCP with elevated priviledges. If you are still not allowed to write to ''c:\'', set value of environment variable ''WINSCPTRACE'' to directory, where you have a write access to. To set an environment variable go to //Start > Settings > Control Panel > System > Advanced > Environment Variables > User variables for ... > New//. | + | You may not have a write access to the executables location. On Windows Vista and 7, you might need to run WinSCP with elevated privileges. If you are still not allowed to write to the location, set value of environment variable ''WINSCPTRACE'' to directory, where you have a write access to. To set an environment variable go to //Start > Settings > Control Panel > System > Advanced > Environment Variables > User variables for ... > New//. |