Differences
This shows you the differences between the selected revisions of the page.
| 2016-04-04 | 2016-09-07 | ||
| network policy (martin) | typo (martin) | ||
| Line 9: | Line 9: | ||
| * Reproduce the problem you are having. Please use the most simple scenario for that. Avoid doing any operation with WinSCP that is not strictly necessary to make the problem reproduce. | * Reproduce the problem you are having. Please use the most simple scenario for that. Avoid doing any operation with WinSCP that is not strictly necessary to make the problem reproduce. | ||
| * Close WinSCP. | * Close WinSCP. | ||
| - | * Windows Explorer open with the trace file selected. Open the context menu or the trace file (using right-click) and select //Send to > Compressed (zipped) folder//. | + | * Windows Explorer open with the trace file selected. Open the context menu of the trace file (using right-click) and select //Send to > Compressed (zipped) folder//. |
| * Email the zipped trace file back to us. | * Email the zipped trace file back to us. | ||
| * Include a regular [[logging|session log]] too, if relevant. | * Include a regular [[logging|session log]] too, if relevant. | ||