Differences
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| 2017-07-23 | 2017-07-27 | ||
| describe the scanario (martin) | grammar (martin) | ||
| Line 9: | Line 9: | ||
| * Reproduce the problem you are having. Please use the most simple scenario for that. Avoid doing any operation with WinSCP that is not strictly necessary to make the problem reproduce. | * Reproduce the problem you are having. Please use the most simple scenario for that. Avoid doing any operation with WinSCP that is not strictly necessary to make the problem reproduce. | ||
| * Close WinSCP. | * Close WinSCP. | ||
| - | * Windows Explorer open with the trace file selected. Open the context menu of the trace file (using right-click) and select //Send to > Compressed (zipped) folder//. | + | * Windows Explorer will open with the trace file selected. Open the context menu of the trace file (using right-click) and select //Send to > Compressed (zipped) folder//. |
| * Email the zipped trace file back to us. | * Email the zipped trace file back to us. | ||
| * Include a regular [[logging|session log]] too (unless the problem is GUI related only). | * Include a regular [[logging|session log]] too (unless the problem is GUI related only). | ||