Differences
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| debugging 2026-02-03 | debugging 2026-02-03 (current) | ||
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| * If you do not want to send the trace file(s) via email, we can setup a storage with SFTP access for you easily. Let us know. | * If you do not want to send the trace file(s) via email, we can setup a storage with SFTP access for you easily. Let us know. | ||
| * The debug version is slow due to a detailed logging. The slowness may actually prevent the bug from occurring. In such case, let us know, and we will arrange another method for debugging. | * The debug version is slow due to a detailed logging. The slowness may actually prevent the bug from occurring. In such case, let us know, and we will arrange another method for debugging. | ||
| - | * If you do not have a write access to the executables location, the trace file is not created. You might need to run WinSCP with elevated privileges. If you are still not allowed to write to the location, set value of the environment variable ''WINSCPTRACE'' to a directory, where you have a write access to. To set an environment variable go to //Control Panel > System and Security > System > Advanced System Settings > Advanced > Environment Variables > User variables for ... > New//. &wincp You can also use ''setx WINSCPTRACE "path"'' command. | + | * If you do not have a write access to the executables location, the trace file is not created. You might need to run WinSCP with elevated privileges. If you are still not allowed to write to the location, set value of the environment variable ''WINSCPTRACE'' to a directory, where you have a write access to. To set an environment variable, open //Advanced System Properties// (go to //Windows Settings > System > About//, and on Windows 11 follow to //Device Specifications > Related links > Advanced System Settings//, on Windows 10 follow to //Related settings > Advanced System Settings//), click //Environment Variables// and //New// in the //User variables for ...// section. &wincp You can also use ''setx WINSCPTRACE "path"'' command. |
| * The trace file may contain a sensitive information. We do respect your privacy. We will never misuse any information we find in the trace file, nor we will ever share the information with a third party. You can remove anything you do not want to share. | * The trace file may contain a sensitive information. We do respect your privacy. We will never misuse any information we find in the trace file, nor we will ever share the information with a third party. You can remove anything you do not want to share. | ||
| * In corporate environments, your account profile (including your Windows desktop or your //My Documents// folder) can be located on a network path. It's common that a local policy forbids applications started from a network path from accessing an external network/Internet. If that's the case, and it prevents WinSCP from connecting, please extract the archive to another location on your local drive. | * In corporate environments, your account profile (including your Windows desktop or your //My Documents// folder) can be located on a network path. It's common that a local policy forbids applications started from a network path from accessing an external network/Internet. If that's the case, and it prevents WinSCP from connecting, please extract the archive to another location on your local drive. | ||