Differences
This shows you the differences between the selected revisions of the page.
2009-12-08 | 2010-01-03 | ||
noted DHCP related cause of Software caused connection abort (24.22.208.184) | no summary (216.47.82.18) | ||
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====== Common Error Messages ====== | ====== Common Error Messages ====== | ||
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~~SPLIT~~ | ~~SPLIT~~ | ||
===== [[host_key]] The server's host key was not found in the cache ===== | ===== [[host_key]] The server's host key was not found in the cache ===== | ||
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This error message occurs when WinSCP connects to a new [[SSH]] server. Every server identifies itself by means of a host key; once WinSCP knows the host key for a server, it will be able to detect if a malicious attacker redirects your connection to another machine. | This error message occurs when WinSCP connects to a new [[SSH]] server. Every server identifies itself by means of a host key; once WinSCP knows the host key for a server, it will be able to detect if a malicious attacker redirects your connection to another machine. | ||
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If you see this message, it means that WinSCP has not seen this host key before, and has no way of knowing whether it is correct or not. You should attempt to verify the host key by other means, such as asking the machine's administrator. | If you see this message, it means that WinSCP has not seen this host key before, and has no way of knowing whether it is correct or not. You should attempt to verify the host key by other means, such as asking the machine's administrator. | ||
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If you see this message and you know that your installation of WinSCP has connected to the same server before, it may have been recently upgraded to SSH protocol version 2. SSH protocols 1 and 2 use separate host keys, so when you first use SSH-2 with a server you have only used SSH-1 with before, you will see this message again. You should verify the correctness of the key as before. ((&puttydoccite)) | If you see this message and you know that your installation of WinSCP has connected to the same server before, it may have been recently upgraded to SSH protocol version 2. SSH protocols 1 and 2 use separate host keys, so when you first use SSH-2 with a server you have only used SSH-1 with before, you will see this message again. You should verify the correctness of the key as before. ((&puttydoccite)) | ||
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* You may need to connect through proxy server, but you have not specified one on [[ui_login_proxy|login dialog]]. | * You may need to connect through proxy server, but you have not specified one on [[ui_login_proxy|login dialog]]. | ||
* Connection was blocked by firewall. Please refer to [[faq_connection_refused|FAQ]]. | * Connection was blocked by firewall. Please refer to [[faq_connection_refused|FAQ]]. | ||
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If you are trying to use WinSCP to connect to your iPhone or iPod Touch, please refer to [[faq_iphone|FAQ]]. | If you are trying to use WinSCP to connect to your iPhone or iPod Touch, please refer to [[faq_iphone|FAQ]]. | ||
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===== [[invalid_access_to_memory]] Invalid access to memory ===== | ===== [[invalid_access_to_memory]] Invalid access to memory ===== | ||
- | This error message is not useful for you as an end-user. It generally means that there is a bug in the software. Please [[reporting|report the bug]]. | + | This error message is not useful for you as an end-user. It generally means that there is a bug in the software. You may want to try an older client version such as 4.1.6 and see if the same problem occurs. Please [[reporting|report the bug]]. |
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