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| messages 2024-06-06 | messages 2024-10-13 (current) | ||
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| ===== [[connection_refused]] Network error: Connection to "..." refused ===== | ===== [[connection_refused]] Network error: Connection to "..." refused ===== | ||
| You may get this message when connecting to a server for the following reasons: | You may get this message when connecting to a server for the following reasons: | ||
| + | * The server is down. Please talk to the server or network administrator. | ||
| * You are trying to use WinSCP for a purpose for which it is not designed. [[requirements|WinSCP needs]] an SSH or FTP server to be installed at the other end (on the machine you want to connect to). In particular, you cannot easily use it to connect to another Windows workstation, since Windows does not have an %%SSH%% or %%FTP%% server included by default. Please refer to the guide to [[guide_exchange|exchanging files over Internet]]. | * You are trying to use WinSCP for a purpose for which it is not designed. [[requirements|WinSCP needs]] an SSH or FTP server to be installed at the other end (on the machine you want to connect to). In particular, you cannot easily use it to connect to another Windows workstation, since Windows does not have an %%SSH%% or %%FTP%% server included by default. Please refer to the guide to [[guide_exchange|exchanging files over Internet]]. | ||
| * You are trying to use [[protocols|protocol]] that the server does not support. Particularly you are trying SFTP/SCP (over %%SSH%%), but the server supports %%FTP%%; or vice versa. Check selected protocol on [[ui_login#session_settings|Login dialog]]. Note that WinSCP defaults to %%SFTP%% protocol, while most other similar applications default to %%FTP%%. | * You are trying to use [[protocols|protocol]] that the server does not support. Particularly you are trying SFTP/SCP (over %%SSH%%), but the server supports %%FTP%%; or vice versa. Check selected protocol on [[ui_login#session_settings|Login dialog]]. Note that WinSCP defaults to %%SFTP%% protocol, while most other similar applications default to %%FTP%%. | ||
| * The server is running on a non-standard port. Please make sure you enter actual port number on [[ui_login|Login dialog]]. | * The server is running on a non-standard port. Please make sure you enter actual port number on [[ui_login|Login dialog]]. | ||
| * You may need to connect through a proxy server, but you have not specified one on //[[ui_login_proxy|Proxy page]]// of Advanced Site Settings dialog. | * You may need to connect through a proxy server, but you have not specified one on //[[ui_login_proxy|Proxy page]]// of Advanced Site Settings dialog. | ||
| - | * Connection was blocked by the firewall. Please refer to [[faq_connection_refused|FAQ]]. | + | * Connection was blocked by the firewall. Please refer to [[faq_connection_refused|*]] |
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| You get these errors, when the SSH host key fingerprint provided to [[library_sessionoptions#sshhostkeyfingerprint|''SessionOptions.SshHostKeyFingerprint'']] or TLS host certificate fingerprint provided to [[library_sessionoptions#tlshostcertificatefingerprint|''SessionOptions.TlsHostCertificateFingerprint'']] have a wrong format. | You get these errors, when the SSH host key fingerprint provided to [[library_sessionoptions#sshhostkeyfingerprint|''SessionOptions.SshHostKeyFingerprint'']] or TLS host certificate fingerprint provided to [[library_sessionoptions#tlshostcertificatefingerprint|''SessionOptions.TlsHostCertificateFingerprint'']] have a wrong format. | ||
| - | (In [[library_powershell|PowerShell]], when setting the properties via ''-Property'' switch of [[https://learn.microsoft.com/en-us/powershell/module/microsoft.powershell.utility/new-object|''New-Object'' cmdlet]], the error is disguised as //"The value supplied is not valid, or the property is read-only. Change the value, and then try again."//) | + | (In [[library_powershell|PowerShell]], when setting the properties via ''-Property'' switch of [[https://learn.microsoft.com/en-us/powershell/module/microsoft.powershell.utility/new-object|''New-Object'' cmdlet]], the error is disguised by PowerShell as //"The value supplied is not valid, or the property is read-only. Change the value, and then try again."//) |
| Examples of the correct format of the fingerprints: | Examples of the correct format of the fingerprints: | ||
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| Also make sure you use the same version (ideally the latest) of WinSCP both for obtaining the fingerprint in WinSCP GUI and using the fingerprint in WinSCP .NET assembly. Older versions do not support modern SHA-256 fingerprints. So the fingerprint formats may be incompatible (and less safe). | Also make sure you use the same version (ideally the latest) of WinSCP both for obtaining the fingerprint in WinSCP GUI and using the fingerprint in WinSCP .NET assembly. Older versions do not support modern SHA-256 fingerprints. So the fingerprint formats may be incompatible (and less safe). | ||
| - | A common mistake is to substitute ''SessionOptions.TlsHostCertificateFingerprint'' with ''SessionOptions.SshHostKeyFingerprint'' (or vice versa). The SSH host key is used with SSH-based protocols SFTP and FTP. The TLS host certificate is used with SSL-based protocols FTPS and WebDAVS. | + | A common mistake is to substitute ''SessionOptions.TlsHostCertificateFingerprint'' with ''SessionOptions.SshHostKeyFingerprint'' (or vice versa). The SSH host key is used with SSH-based protocols SFTP and FTP. The TLS host certificate is used with SSL-based protocols FTPS, WebDAVS and S3. |
| ===== [[path_slash_ambiguous]] Selecting files using a path ending with slash is ambiguous. Remove the slash to select the folder. Append * mask to select all files in the folder. ===== | ===== [[path_slash_ambiguous]] Selecting files using a path ending with slash is ambiguous. Remove the slash to select the folder. Append * mask to select all files in the folder. ===== | ||