Differences
This shows you the differences between the selected revisions of the page.
| 2009-05-06 | 2009-05-06 | ||
| example of scripting support request (martin) | no summary (81.144.242.15) | ||
| Line 6: | Line 6: | ||
| When [[this>../../forum/posting.php?mode=newtopic&f=2|posting your request for support or reporting bug]], please include as much of the following information as you know. If you do not know some of these information or if you suppose that some are irrelevant for the issue, please mention that as well. | When [[this>../../forum/posting.php?mode=newtopic&f=2|posting your request for support or reporting bug]], please include as much of the following information as you know. If you do not know some of these information or if you suppose that some are irrelevant for the issue, please mention that as well. | ||
| * Version of WinSCP you are using (you should be using the latest version if possible). | * Version of WinSCP you are using (you should be using the latest version if possible). | ||
| - | * If the problem started to occur after upgrade, mention the last version of WinSCP which was working for you((Even better would be if you can try to install all intermediate versions (if any) to find exact version of WinSCP that instruduced the problem.)). | + | * If the problem started to occur after upgrade, mention the last version of WinSCP which was working for you((Even better would be if you can try to install all intermediate versions (if any) to find exact version of WinSCP that introduced the problem.)). |
| * Version of Microsoft Windows you are running WinSCP on. | * Version of Microsoft Windows you are running WinSCP on. | ||
| * Transfer protocol (SFTP, FTP or SCP). For SFTP include also the protocol version (if you ever succeeded to login). You can see it in [[ui_fsinfo|Server/protocol information dialog]] as %%"SFTP-X"%%. | * Transfer protocol (SFTP, FTP or SCP). For SFTP include also the protocol version (if you ever succeeded to login). You can see it in [[ui_fsinfo|Server/protocol information dialog]] as %%"SFTP-X"%%. | ||