Differences
This shows you the differences between the selected revisions of the page.
| 2009-05-07 | 2009-05-07 | ||
| gui/scripting (martin) | case (martin) | ||
| Line 9: | Line 9: | ||
| * Version of Microsoft Windows you are running WinSCP on. | * Version of Microsoft Windows you are running WinSCP on. | ||
| * Transfer protocol (SFTP, FTP or SCP). For SFTP include also the protocol version (if you ever succeeded to login). You can see it in [[ui_fsinfo|Server/protocol information dialog]] as %%"SFTP-X"%%. | * Transfer protocol (SFTP, FTP or SCP). For SFTP include also the protocol version (if you ever succeeded to login). You can see it in [[ui_fsinfo|Server/protocol information dialog]] as %%"SFTP-X"%%. | ||
| - | * Mention if you use GUI or [[scripting|scripting/automation]]. If you use GUI, specify [[interfaces|Interface style]] you are using (Commander or Explorer). | + | * Mention if you use GUI or [[scripting|scripting/automation]]. If you use GUI, specify [[interfaces|interface style]] you are using (Commander or Explorer). |
| * If you experience an error, include full error message. You may use ''Ctrl+C'' to copy the message, then paste it (''Ctrl+V'') to the post. Also check list of [[messages|common error messages]]. | * If you experience an error, include full error message. You may use ''Ctrl+C'' to copy the message, then paste it (''Ctrl+V'') to the post. Also check list of [[messages|common error messages]]. | ||
| * Try to describe precise steps that lead to the problem (where do you click, what keys do you press, what do you see, etc.). If you are not able to reproduce the problem with the steps, it is probably not worth to report it as I will not be able to reproduce it (and solve) too. | * Try to describe precise steps that lead to the problem (where do you click, what keys do you press, what do you see, etc.). If you are not able to reproduce the problem with the steps, it is probably not worth to report it as I will not be able to reproduce it (and solve) too. | ||