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| support 2010-02-24 | support 2024-10-29 (current) | ||
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| ====== Support ====== | ====== Support ====== | ||
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| ===== Help Yourself ===== | ===== Help Yourself ===== | ||
| Learn how to [[troubleshooting|troubleshoot]] problems with WinSCP. | Learn how to [[troubleshooting|troubleshoot]] problems with WinSCP. | ||
| - | Can anyone help? | + | ===== Support Forum ===== |
| - | + | If you are not able to help yourself, you can [[reporting|report]] your problem on WinSCP support forum. | |
| - | I'm trying to create an automated SFTP connection to retrieve a .txt file using VB.Net 3.5, but without success. | + | |
| - | + | ||
| - | I'm running Windows XP and need to connect to a SFTP site, authenticating with a username and private_key file, instead of using a password. | + | |
| - | + | ||
| - | Can anyone advise what version of WinSCP I should download? | + | |
| - | + | ||
| - | Can anyone point me in the direction of a working example for collecting a file, using WinSCP through VB.Net 3.5? | + | |
| - | + | ||
| - | Many thanks, | + | |
| - | Andy. ·· | + | WinSCP support forum is monitored by WinSCP development team. Sensible posts, that follow [[reporting|reporting guidelines]], get answered within two business days on average. We are providing support on the forum continuously since 2002. |
| - | ===== Commercial Support ===== | + | ===== Releases ===== |
| - | [[http://www.openlogic.com/|OpenLogic]] provides commercial-grade technical support for WinSCP. The support is backed, if necessary, by WinSCP development team. | + | |
| - | WinSCP is included in OpenLogic [[https://olex.openlogic.com/packages/winscp|certified library]]. | + | WinSCP is receiving updates continuously since 2000, with periodicity of one to three months as needed. We are not planning to stop anytime soon. |
| + | ~~NOTOC~~ | ||