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support 2010-11-19 support 2024-10-29 (current)
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====== Support ====== ====== Support ======
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===== Help Yourself ===== ===== Help Yourself =====
Learn how to [[troubleshooting|troubleshoot]] problems with WinSCP. Learn how to [[troubleshooting|troubleshoot]] problems with WinSCP.
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If you are not able to help yourself, you can [[reporting|report]] your problem on WinSCP support forum. If you are not able to help yourself, you can [[reporting|report]] your problem on WinSCP support forum.
-WinSCP support forum is monitored by WinSCP development team. Sensible posts, that follow [[reporting|reporting guidelines]], get answered in two business days on average.+WinSCP support forum is monitored by WinSCP development team. Sensible posts, that follow [[reporting|reporting guidelines]], get answered within two business days on average. We are providing support on the forum continuously since 2002.
-===== Commercial Support ===== +===== Releases =====
-[[http://www.openlogic.com/|OpenLogic]] provides commercial-grade technical support for WinSCP. The support is backed, if necessary, by WinSCP development team.+
-WinSCP is included in OpenLogic [[https://olex.openlogic.com/packages/winscp|certified library]].+WinSCP is receiving updates continuously since 2000, with periodicity of one to three months as needed. We are not planning to stop anytime soon.
~~NOTOC~~ ~~NOTOC~~

Last modified: by martin