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support 2011-12-01 | support 2024-10-29 (current) | ||
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====== Support ====== | ====== Support ====== | ||
+ | |||
===== Help Yourself ===== | ===== Help Yourself ===== | ||
Learn how to [[troubleshooting|troubleshoot]] problems with WinSCP. | Learn how to [[troubleshooting|troubleshoot]] problems with WinSCP. | ||
- | I have not been able to find a feature in WinSCP that I would like. I am working on a web site. I am not familiar with all the directories and files within each. I need to find a function or text in one of the files. Does WinSCP allow me to search for text inside of files? If not, then I would love to see this feature added. I could select a file or a group of files and then search for a text stream in the selected file(s). You can contact me at bion.hall@columbus.rr.com or at 614-578-4405. Thanks. Bion Hall | + | ===== Support Forum ===== |
+ | If you are not able to help yourself, you can [[reporting|report]] your problem on WinSCP support forum. | ||
+ | |||
+ | WinSCP support forum is monitored by WinSCP development team. Sensible posts, that follow [[reporting|reporting guidelines]], get answered within two business days on average. We are providing support on the forum continuously since 2002. | ||
- | ===== Commercial Support ===== | + | ===== Releases ===== |
- | [[http://www.openlogic.com/|OpenLogic]] provides commercial-grade technical support for WinSCP. The support is backed, if necessary, by WinSCP development team. | + | |
- | WinSCP is included in OpenLogic [[https://olex.openlogic.com/packages/winscp|certified library]]. | + | WinSCP is receiving updates continuously since 2000, with periodicity of one to three months as needed. We are not planning to stop anytime soon. |
~~NOTOC~~ | ~~NOTOC~~ |