Differences
This shows you the differences between the selected revisions of the page.
| 2013-12-06 | 2013-12-06 | ||
| WinSCP produces Directory error but allows login (214.3.138.234) (hidden) | Restored revision 1377589237. Undoing revision 1386339725. (martin) (hidden) | ||
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| ====== Troubleshooting ====== | ====== Troubleshooting ====== | ||
| - | WinScp Version 4.3.8 | + | ===== General Hints ===== |
| - | + | When facing an issue with WinSCP, following resources and hints may help you to resolve the issue yourself: | |
| - | Logging into a Redhat Linux 6.4 sftp server. | + | ··* Try to find solution in [[faq|F.A.Q]] or in this [[start|documentation]]. Use //Search// box on the right, |
| - | + | * If you are getting an error message, check list of [[messages|common error messages]]. | |
| - | When I login, I get the following error | + | ··* Try to find a solution in support forum. Again, use //Search// box on the right, this time check //Whole site//. |
| - | + | ··* Make sure you are using the [[this>../download.php|latest version of WinSCP]]. | |
| - | Directory ' | + | * If some feature of WinSCP is not working as you expect, check documentation of respective dialog box (use //Help// button). You may be missing configuration option or may not understand what the feature actually does. |
| - | + | * If you wonder why some feature of WinSCP is or not available (is disabled/grayed), check documentation of respective dialog box (use //Help// button). | |
| - | I click ok and it logins in normally. Any ideas what is causing this? | + | |
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| - | On a similar configuration but using WinSCP version 3.8.2 I don't have the same problem. Systems are controlled so I unable to load new/old versions. | + | |
| ===== Troubleshooting Connection Issues ===== | ===== Troubleshooting Connection Issues ===== | ||