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| 2020-10-05 | 2020-12-23 | ||
| Restored revision 1600254137. Undoing revision 1601720492. (martin) (hidden) | normalizing link (martin) | ||
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| * If you are getting an error message, check the list of [[messages|common error messages]]. | * If you are getting an error message, check the list of [[messages|common error messages]]. | ||
| * Turn on [[logging|session logging]] using [[commandline#logging|''/log'' command-line switch]] and check the generated log file to see, if WinSCP actually does what you want it to do. IF you are having problems with password authentication, enable password logging using [[commandline#logging|''/loglevel=*'' command-line switch]] and check the log, if a correct password is being used. | * Turn on [[logging|session logging]] using [[commandline#logging|''/log'' command-line switch]] and check the generated log file to see, if WinSCP actually does what you want it to do. IF you are having problems with password authentication, enable password logging using [[commandline#logging|''/loglevel=*'' command-line switch]] and check the log, if a correct password is being used. | ||
| - | * If no session log is created, chances are that some error prevented WinSCP from starting, creating a log, or starting a session. Check WinSCP console output for any error. It is recommended to execute ''[[executable|winscp.com]]'' from existing console window (such as from Windows ''cmd.exe''). The ''winscp.com'' inherits the console((A ''winscp.exe'' always creates a new console that closes when WinSCP finishes.)) and when it exits with an error, the error is preserved on the console, allowing you to inspect it. | + | * If no session log is created, chances are that some error prevented WinSCP from starting, creating a log, or starting a session. Check WinSCP console output for any error. It is recommended to execute ''[[executables|winscp.com]]'' from existing console window (such as from Windows ''cmd.exe''). The ''winscp.com'' inherits the console((A ''winscp.exe'' always creates a new console that closes when WinSCP finishes.)) and when it exits with an error, the error is preserved on the console, allowing you to inspect it. |
| * See also [[guide_debugging_scheduler|Debugging transfer task running in Windows Scheduler, SSIS, or another automation service]]. | * See also [[guide_debugging_scheduler|Debugging transfer task running in Windows Scheduler, SSIS, or another automation service]]. | ||
| * If you cannot log in or transfer the file using a script, yet you can log in or transfer the file in GUI, see [[faq_script_vs_gui|Why I cannot connect/transfer using script, when I can using GUI?]] | * If you cannot log in or transfer the file using a script, yet you can log in or transfer the file in GUI, see [[faq_script_vs_gui|Why I cannot connect/transfer using script, when I can using GUI?]] | ||