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| 2023-12-24 | 2024-05-08 | ||
| Restored revision 1674209665. Undoing revision 1703412032. (martin) (hidden) | 1 (185.125.50.182) (hidden) (untrusted) | ||
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| ====== Troubleshooting ====== | ====== Troubleshooting ====== | ||
| + | |||
| ===== General Hints ===== | ===== General Hints ===== | ||
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| * Try to find solution in [[faq|F.A.Q]], in our numerous [[guides|guides]] or in this [[start|documentation]]. Use //Search// box on the top right. | * Try to find solution in [[faq|F.A.Q]], in our numerous [[guides|guides]] or in this [[start|documentation]]. Use //Search// box on the top right. | ||
| * If you are getting an error message, check the list of [[messages|common error messages]]. | * If you are getting an error message, check the list of [[messages|common error messages]]. | ||
| - | * Try to find a solution in tens of thousands answered questions on [[&forum/|WinSCP support forum]]. Again, use the //Search// box on the top right, but navigate to the forum before you do so. -- Alternatively, select //"Support forum"// in the search results. | + | * Try to find a solution in tens of thousands answered questions on [[&forum/|WinSCP support forum]]. Again, use the //Search// box on the top right, but navigate to the forum before you do so. -- Alternatively, select //"Support forum"// in the search results. |
| * There are hundreds of [[https://stackoverflow.com/questions/tagged/winscp|WinSCP questions answered on Stack Overflow]] and [[https://superuser.com/questions/tagged/winscp|Super User]] sites. | * There are hundreds of [[https://stackoverflow.com/questions/tagged/winscp|WinSCP questions answered on Stack Overflow]] and [[https://superuser.com/questions/tagged/winscp|Super User]] sites. | ||
| - | * Make sure you are using the [[&download|latest version of WinSCP]]. | + | * Make sure you are using the [[&download|latest version of WinSCP]]. |
| * If some feature of WinSCP is not working as you expect, check the documentation of the respective dialog box (use //Help// button). You may be missing a configuration option or may not understand what the feature actually does. | * If some feature of WinSCP is not working as you expect, check the documentation of the respective dialog box (use //Help// button). You may be missing a configuration option or may not understand what the feature actually does. | ||
| * If you wonder why some feature of WinSCP is or not available (is disabled/grayed), check the documentation of the respective dialog box (use //Help// button). | * If you wonder why some feature of WinSCP is or not available (is disabled/grayed), check the documentation of the respective dialog box (use //Help// button). | ||