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Topic review

m.astudillo.toledo@...

Acceso a memoria no válido - Pastools::GetMonitorPixelsPerInch

<Try to describe precise steps that lead to the problem (where do you click, what keys do you press, what do you see, etc.)>
<If relevant, consider attaching a session log file or a screenshot)>

WinSCP 5.15.2

Error message:
Acceso a memoria no válido

Traza de la pila:
(0042ED97) Pastools::GetMonitorPixelsPerInch
(00087C8F) ntdll.dll
(00073131) ntdll.dll.KiUserExceptionDispatcher
(0048AC33) Tb2dock::TTBCustomDockableWindow::WMNCPaint
(00278F45) Vcl::Controls::TWinControl::WndProc
(0027858C) Vcl::Controls::TWinControl::MainWndProc
(003A3BA8) System::Classes::_18201
(000438E9) USER32.dll
(00025137) USER32.dll
(00024CD5) USER32.dll
(0002D6BD) USER32.dll
(000730EB) ntdll.dll.KiUserCallbackDispatcher
(0002B4DB) USER32.dll.PeekMessageW
(0023C8EC) Vcl::Forms::TApplication::ProcessMessage

The problem happens rarely. I cannot reproduce it.
theisvc@...

Invalid access to memory - Pastools::GetMonitorPixelsPerInch

<Try to describe precise steps that lead to the problem (where do you click, what keys do you press, what do you see, etc.)>

First and only time this has occurred. Logged in as usual on desktop, then remoted (Windows 10 Remote Desktop) to desktop from laptop over Pulse VPN. No other ill effects to session with ~11 apps and many windows open; only noticed when returning to desktop. Issue with resolution change between desktop 2560x1440 (dual monitor, 125% display) and laptop 1366x768 (100% display)?

<If relevant, consider attaching a session log file or a screenshot)>

WinSCP 5.15.1

Error message:
Invalid access to memory.

Stack trace:
(0042E65B) Pastools::GetMonitorPixelsPerInch
(00085B2F) ntdll.dll
(00073A61) ntdll.dll.KiUserExceptionDispatcher
(0049E297) Tb2item::TTBView::DrawItem

The problem happens rarely. I cannot reproduce it.
sdfasdfsdaf@...

Invalid access to memory - Pastools::GetMonitorPixelsPerInch

<Try to describe precise steps that lead to the problem (where do you click, what keys do you press, what do you see, etc.)>
<If relevant, consider attaching a session log file or a screenshot)>

WinSCP 5.15

Error message:
Invalid access to memory.

Stack trace:
(0042E65B) Pastools::GetMonitorPixelsPerInch
(00083FFF) ntdll.dll
(00071931) ntdll.dll.KiUserExceptionDispatcher
(0048A537) Tb2dock::TTBCustomDockableWindow::WMNCPaint
(00278809) Vcl::Controls::TWinControl::WndProc
(00277E50) Vcl::Controls::TWinControl::MainWndProc
(003A346C) System::Classes::_18201
(00045359) USER32.dll
(00036297) USER32.dll
(00035E35) USER32.dll
(000427ED) USER32.dll
(000718EB) ntdll.dll.KiUserCallbackDispatcher
(004B6E9E) Tbx::_16634
(004C8A3C) Tbxthemes::_16457
(00045359) USER32.dll
(00036297) USER32.dll
(00035E35) USER32.dll
(0002D994) USER32.dll
(000718EB) ntdll.dll.KiUserCallbackDispatcher
(0003FDD6) USER32.dll.PeekMessageW
(0023C1B0) Vcl::Forms::TApplication::ProcessMessage
(008B77D5) TSynchronizeDialog::Execute
(008B6E69) DoSynchronizeDialog
(0001A411) TCustomScpExplorerForm::DoSynchronizeDirectories
(0004DD7F) TScpCommanderForm::SynchronizeDirectories
(00046461) TNonVisualDataModule::ExplorerActionsExecute
(003E6E90) System::Actions::TContainedActionList::ExecuteAction
(001C5A79) Vcl::Actnlist::TCustomAction::Execute
(003A346C) System::Classes::_18201
(00045359) USER32.dll
(00036297) USER32.dll
(000353D6) USER32.dll
(000351AB) USER32.dll.DispatchMessageW

The problem happens rarely. I cannot reproduce it.
barthelemy.deluy@...

Accès mémoire invalide - Pastools::GetMonitorPixelsPerInch

Hi,

It looks like the error happened either when I disconnected my 2nd screen, or when I reconnected it. I tried to reproduce the problem without succeeding.

WinSCP 5.13.8

Error message:
Accès mémoire invalide.

Trace de la pile :
(00409DBF) Pastools::GetMonitorPixelsPerInch
(0007E16F) ntdll.dll
(0006BD81) ntdll.dll.KiUserExceptionDispatcher

The problem happens rarely. I cannot reproduce it.
linder.jonas@...

Invalid access to memory - Pastools::GetMonitorPixelsPerInch

I had locked my computer, when I got back I had gotten this error. Windows explorer also needed a restart at this time.

WinSCP 5.13.6

Error message:
Invalid access to memory.

Stack trace:
(00409E3B) Pastools::GetMonitorPixelsPerInch
(0008247F) ntdll.dll
(0006FFFA) ntdll.dll.KiUserExceptionDispatcher
(0045428F) Tb2dock::TTBCustomDockableWindow::WMNCPaint
(0025BDCD) Vcl::Controls::TWinControl::WndProc
(0025B414) Vcl::Controls::TWinControl::MainWndProc
(00381118) System::Classes::_18201
(0002C311) USER32.dll
(0000D8D5) USER32.dll
(0000D50B) USER32.dll
(00017B67) USER32.dll
(0006FFD4) ntdll.dll.KiUserCallbackDispatcher
(0045340B) Tb2dock::TTBCustomDockableWindow::SetBounds
(00450EAA) Tb2dock::TTBDock::ArrangeToolbars
(00450092) Tb2dock::TTBDock::AlignControls
(0025A08A) Vcl::Controls::TWinControl::Realign
(00259F5F) Vcl::Controls::TWinControl::AlignControls
(00213D02) Vcl::Forms::TScrollingWinControl::AlignControls
(0025CD6B) Vcl::Controls::TWinControl::WMSize
(00023DD4) TCustomScpExplorerForm::Dispatch
(0025BDCD) Vcl::Controls::TWinControl::WndProc
(00216294) Vcl::Forms::TCustomForm::WndProc

The problem happens rarely. I cannot reproduce it.
barry@...

Invalid access to memory - Pastools::GetMonitorPixelsPerInch

<Try to describe precise steps that lead to the problem (where do you click, what keys do you press, what do you see, etc.)>
<If relevant, consider attaching a session log file or a screenshot)>

WinSCP 5.13.3

Error message:
Invalid access to memory.

Stack trace:
(00409053) Pastools::GetMonitorPixelsPerInch
(0007DAFF) ntdll.dll
(0006B711) ntdll.dll.KiUserExceptionDispatcher
(004533A7) Tb2dock::TTBCustomDockableWindow::WMNCPaint
(0025B025) Vcl::Controls::TWinControl::WndProc
(0025A66C) Vcl::Controls::TWinControl::MainWndProc
(00380370) System::Classes::_18201
(0003AE69) USER32.dll
(00037335) USER32.dll
(00036ED5) USER32.dll
(00039627) USER32.dll
(0006B6CB) ntdll.dll.KiUserCallbackDispatcher
(0047FA7A) Tbx::_16634
(004911F8) Tbxthemes::_16456
(0003AE69) USER32.dll
(00037335) USER32.dll
(00036ED5) USER32.dll
(0002E03E) USER32.dll
(0006B6CB) ntdll.dll.KiUserCallbackDispatcher
(00037FEF) USER32.dll.PeekMessageW
(0021E9CC) Vcl::Forms::TApplication::ProcessMessage
(000E3A5E) Execute
(000024B4) wWinMain
(008BAA91) C4972_0
(00062058) ntdll.dll.RtlValidSecurityDescriptor
(00062025) ntdll.dll.RtlValidSecurityDescriptor

The problem happens rarely. I cannot reproduce it.