<Try to describe precise steps that lead to the problem (where do you click, what keys do you press, what do you see, etc.)>
<If relevant, consider attaching a session log file or a screenshot)>

WinSCP 6.5.6

Error message:
Invalid access to memory.

Stack trace:
(000CC0AB) TTerminalManager::TerminalQueryUser
(000B45FF) ntdll.dll
(0007AEAA) ntdll.dll.KiUserExceptionDispatcher
(00C4C631) TQueryUserAction::Execute
(00C48EB5) TQueueItemProxy::ProcessUserAction
(0001CEBE) TCustomScpExplorerForm::UserActionTimer
(0044D67F) Vcl::Extctrls::TTimer::Timer
(00204C90) System::Classes::_18364
(00038281) USER32.dll
(00027468) USER32.dll
(00026435) USER32.dll
(00025F9B) USER32.dll.DispatchMessageW

The problem happens rarely. I cannot reproduce it.

<Try to describe precise steps that lead to the problem (where do you click, what keys do you press, what do you see, etc.)>
<If relevant, consider attaching a session log file or a screenshot)>

WinSCP 6.5.6

Error message:
Invalid access to memory.

Stack trace:
(000CC0AB)
(000B37EF) ntdll.dll
(0007A5AA) ntdll.dll.KiUserExceptionDispatcher
(00C4C631)
(00C48EB5)
(0001CEBE)
(0044D67F)
(00204C90)
(00038771) USER32.dll
(00027928) USER32.dll
(000268F5) USER32.dll
(0002645B) USER32.dll.DispatchMessageW

The problem happens rarely. I cannot reproduce it.

<Try to describe precise steps that lead to the problem (where do you click, what keys do you press, what do you see, etc.)>
<If relevant, consider attaching a session log file or a screenshot)>

WinSCP 6.5.6

Error message:
Acceso a memoria no válido

Rastreo de la pila:
(000CC0AB) TTerminalManager::TerminalQueryUser
(0008822F) ntdll.dll
(00074711) ntdll.dll.KiUserExceptionDispatcher
(00C4C631) TQueryUserAction::Execute
(00C48EB5) TQueueItemProxy::ProcessUserAction
(0001CEBE) TCustomScpExplorerForm::UserActionTimer
(0044D67F) Vcl::Extctrls::TTimer::Timer
(00204C90) System::Classes::_18364
(00040C09) USER32.dll
(000372C5) USER32.dll
(00035B6B) USER32.dll
(0003569B) USER32.dll.DispatchMessageW

The problem happens rarely. I cannot reproduce it.

<Try to describe precise steps that lead to the problem (where do you click, what keys do you press, what do you see, etc.)>
<If relevant, consider attaching a session log file or a screenshot)>

I put my computer to hibernate. Upon restarting the computer from hibernation, this error appeared.

WinSCP 6.5.6

Error message:
Invalid access to memory.

Stack trace:
(000CC0AB) TTerminalManager::TerminalQueryUser
(000B424F) ntdll.dll
(0007AE9A) ntdll.dll.KiUserExceptionDispatcher
(00C4C631) TQueryUserAction::Execute
(00C48EB5) TQueueItemProxy::ProcessUserAction
(0001CEBE) TCustomScpExplorerForm::UserActionTimer
(0044D67F) Vcl::Extctrls::TTimer::Timer
(00204C90) System::Classes::_18364
(000383D1) USER32.dll
(00027578) USER32.dll
(00026545) USER32.dll
(000260AB) USER32.dll.DispatchMessageW

The problem happens rarely. I cannot reproduce it.

(0044D67F) Vcl::Extctrls::TTimer::Timer
(00204C90) System::Classes::_18364
(00041219) USER32.dll
(00037905) USER32.dll
(000361AB) USER32.dll
(00035CDB) USER32.dll.DispatchMessageW
(0007B043) OLE32.DLL
(0007D02F) OLE32.DLL.DoDragDrop
(00539F21) Dragdrop::TDragDrop::ExecuteOperation
(00505BAF) Customdirview::TCustomizableDragDropFilesEx::Execute
(00BB545A) TUnixDirView::DDDragDetect
(005064A6) Customdirview::TCustomDirView::CNNotify
(0039E3C2) Vcl::Controls::TControl::WndProc
(003A356D) Vcl::Controls::TWinControl::WndProc
(0041B07F) Vcl::Comctrls::TCustomListView::WndProc
(003A36C7) Vcl::Controls::_17122
(003A356D) Vcl::Controls::TWinControl::WndProc
(003A2A78) Vcl::Controls::TWinControl::MainWndProc
(00204C90) System::Classes::_18364
(00041219) USER32.dll
(00037905) USER32.dll
(0003751B) USER32.dll
(0003B9DD) USER32.dll
(0007486B) ntdll.dll.KiUserCallbackDispatcher
(00035B88) USER32.dll.SendMessageW
(00068C01) COMCTL32.DLL
(0019F65F) COMCTL32.DLL
(000A5CE4) COMCTL32.DLL
(00064C32) COMCTL32.DLL
(00041219) USER32.dll
(00037905) USER32.dll
(00037031) USER32.dll.GetSystemMetricsForDpi
(00035866) USER32.dll.CallWindowProcW
(003A3675) Vcl::Controls::TWinControl::DefaultHandler
(005081AE) Customdirview::TCustomDirView::WMLButtonDown
(003A356D) Vcl::Controls::TWinControl::WndProc
(0041B07F) Vcl::Comctrls::TCustomListView::WndProc
(00204C90) System::Classes::_18364
(00041219) USER32.dll
(00037905) USER32.dll
(00037031) USER32.dll.GetSystemMetricsForDpi
(00035866) USER32.dll.CallWindowProcW
(0007A1F7) COMCTL32.DLL
(0007A296) COMCTL32.DLL
(0007A04C) COMCTL32.DLL
(00041219) USER32.dll
(00037905) USER32.dll
(00037031) USER32.dll.GetSystemMetricsForDpi
(00035866) USER32.dll.CallWindowProcW
(00539473) Dragdrop::TDragDrop::WndMethod
(00204C90) System::Classes::_18364
(00041219) USER32.dll
(00037905) USER32.dll
(000361AB) USER32.dll
(00035CDB) USER32.dll.DispatchMessageW

The problem happens rarely. I cannot reproduce it.

<Try to describe precise steps that lead to the problem (where do you click, what keys do you press, what do you see, etc.)>
<If relevant, consider attaching a session log file or a screenshot)>

WinSCP 6.5.6

Error message:
Invalid access to memory.

Stack trace:
(000CC0AB) TTerminalManager::TerminalQueryUser
(000B367F) ntdll.dll
(0007A5AA) ntdll.dll.KiUserExceptionDispatcher
(00C4C631) TQueryUserAction::Execute
(00C48EB5) TQueueItemProxy::ProcessUserAction
(0001CEBE) TCustomScpExplorerForm::UserActionTimer
(0044D67F) Vcl::Extctrls::TTimer::Timer
(00204C90) System::Classes::_18364
(000387B1) USER32.dll
(000275A8) USER32.dll
(00026575) USER32.dll
(000260DB) USER32.dll.DispatchMessageW

The problem happens rarely. I cannot reproduce it.

@al: Thanks for your report.
I have sent you an email with a debug version of WinSCP to the address you have used to register on this forum.

<Try to describe precise steps that lead to the problem (where do you click, what keys do you press, what do you see, etc.)>
<If relevant, consider attaching a session log file or a screenshot)>

WinSCP 6.5.6

Error message:
Invalid access to memory.

Stack trace:
(000CC0AB) TTerminalManager::TerminalQueryUser
(000B353F) ntdll.dll
(0007A7AA) ntdll.dll.KiUserExceptionDispatcher
(00C4C631) TQueryUserAction::Execute
(00C48EB5) TQueueItemProxy::ProcessUserAction
(0001CEBE) TCustomScpExplorerForm::UserActionTimer
(0044D67F) Vcl::Extctrls::TTimer::Timer
(00204C90) System::Classes::_18364
(000383B1) USER32.dll
(00027178) USER32.dll
(00026145) USER32.dll
(00025CAB) USER32.dll.DispatchMessageW

I know how to reproduce the problem or the problem happens frequently enough. I wish to be contacted by the WinSCP team to help resolving the problem.

Stack trace:
(000CC0AB) TTerminalManager::TerminalQueryUser
(000B345F) ntdll.dll
(0007A7CA) ntdll.dll.KiUserExceptionDispatcher
(00C4C209) TQueryUserAction::Execute
(00C48A8D) TQueueItemProxy::ProcessUserAction
(0001CEBE) TCustomScpExplorerForm::UserActionTimer
(0044D67F) Vcl::Extctrls::TTimer::Timer
(00204C90) System::Classes::_18364
(00038B01) USER32.dll
(00026BB8) USER32.dll
(00026045) USER32.dll
(00025BAB) USER32.dll.DispatchMessageW

The problem happens rarely. I cannot reproduce it.

@853460652: Thanks for your report.
I have sent you an email with a debug version of WinSCP to the address you have used to register on this forum.

<Try to describe precise steps that lead to the problem (where do you click, what keys do you press, what do you see, etc.)>
<If relevant, consider attaching a session log file or a screenshot)>

WinSCP 6.5.5

Error message:
无效的内存访问。

Stack trace:
(000CC0AB) TTerminalManager::TerminalQueryUser
(000B345F) ntdll.dll
(0007A7CA) ntdll.dll.KiUserExceptionDispatcher
(00C4C209) TQueryUserAction::Execute
(00C48A8D) TQueueItemProxy::ProcessUserAction
(0001CEBE) TCustomScpExplorerForm::UserActionTimer
(0044D67F) Vcl::Extctrls::TTimer::Timer
(00204C90) System::Classes::_18364
(00038B01) USER32.dll
(00026BB8) USER32.dll
(00026045) USER32.dll
(00025BAB) USER32.dll.DispatchMessageW

I know how to reproduce the problem or the problem happens frequently enough. I wish to be contacted by the WinSCP team to help resolving the problem.

<Try to describe precise steps that lead to the problem (where do you click, what keys do you press, what do you see, etc.)>
<If relevant, consider attaching a session log file or a screenshot)>

WinSCP 6.5.5

Error message:
Invalid access to memory.

Stack trace:
(000CC0AB) TTerminalManager::TerminalQueryUser
(000B332F) ntdll.dll
(0007A56A) ntdll.dll.KiUserExceptionDispatcher
(00C4C209) TQueryUserAction::Execute
(00C48A8D) TQueueItemProxy::ProcessUserAction
(0001CEBE) TCustomScpExplorerForm::UserActionTimer
(0044D67F) Vcl::Extctrls::TTimer::Timer
(00204C90) System::Classes::_18364
(00038981) USER32.dll
(00026AC8) USER32.dll
(00025F55) USER32.dll
(00025ABB) USER32.dll.DispatchMessageW

The problem happens rarely. I cannot reproduce it.

<Try to describe precise steps that lead to the problem (where do you click, what keys do you press, what do you see, etc.)>
<If relevant, consider attaching a session log file or a screenshot)>

WinSCP 6.5.5

Error message:
Invalid access to memory.

Stack trace:
(000CC0AB) TTerminalManager::TerminalQueryUser
(000B343F) ntdll.dll
(0007A66A) ntdll.dll.KiUserExceptionDispatcher
(00C4C209) TQueryUserAction::Execute
(00C48A8D) TQueueItemProxy::ProcessUserAction
(0001CEBE) TCustomScpExplorerForm::UserActionTimer
(0044D67F) Vcl::Extctrls::TTimer::Timer
(00204C90) System::Classes::_18364
(00038B21) USER32.dll
(00026C98) USER32.dll
(00026125) USER32.dll
(00025C8B) USER32.dll.DispatchMessageW

The problem happens rarely. I cannot reproduce it.

<Try to describe precise steps that lead to the problem (where do you click, what keys do you press, what do you see, etc.)>
<If relevant, consider attaching a session log file or a screenshot)>

WinSCP 6.5

Error message:
Invalid access to memory.

Stack trace:
(000CBFB7) TTerminalManager::TerminalQueryUser
(000B332F) ntdll.dll
(0007A56A) ntdll.dll.KiUserExceptionDispatcher
(00C4A011) TQueryUserAction::Execute
(00C46895) TQueueItemProxy::ProcessUserAction
(0001CEAA) TCustomScpExplorerForm::UserActionTimer
(0044D49F) Vcl::Extctrls::TTimer::Timer
(00204AB0) System::Classes::_18364
(00038981) USER32.dll
(00026AC8) USER32.dll
(00025F55) USER32.dll
(00025ABB) USER32.dll.DispatchMessageW

The problem happens rarely. I cannot reproduce it.

<Try to describe precise steps that lead to the problem (where do you click, what keys do you press, what do you see, etc.)>
<If relevant, consider attaching a session log file or a screenshot)>

WinSCP 6.5.5

Error message:
Acesso inválido à memória

Rastreamento de pilha:
(000CC0AB) TTerminalManager::TerminalQueryUser
(000B33DF) ntdll.dll
(0007A65A) ntdll.dll.KiUserExceptionDispatcher
(00C4C209) TQueryUserAction::Execute
(00C48A8D) TQueueItemProxy::ProcessUserAction
(0001CEBE) TCustomScpExplorerForm::UserActionTimer
(0044D67F) Vcl::Extctrls::TTimer::Timer
(00204C90) System::Classes::_18364
(00038981) USER32.dll
(00026AC8) USER32.dll
(00025F55) USER32.dll
(00025ABB) USER32.dll.DispatchMessageW

The problem happens rarely. I cannot reproduce it.

This has never happened before. Occurred when trying to download a file from an FTPS server while connecting using a mobile data connection in a patchy signal area.

WinSCP 6.5.3

Error message:
Invalid access to memory.

Stack trace:
(000CBFEF) TTerminalManager::TerminalQueryUser
(000B34EF) ntdll.dll
(0007A66A) ntdll.dll.KiUserExceptionDispatcher
(00C4AC9D) TQueryUserAction::Execute
(00C47521) TQueueItemProxy::ProcessUserAction
(0001CEBE) TCustomScpExplorerForm::UserActionTimer
(0044D567) Vcl::Extctrls::TTimer::Timer
(00204B78) System::Classes::_18364
(00038B21) USER32.dll
(00026C48) USER32.dll
(000260D5) USER32.dll
(00025C3B) USER32.dll.DispatchMessageW

The problem happens rarely. I cannot reproduce it.

@ssuleiman: Thanks for your report.
I have sent you an email with a debug version of WinSCP to the address you have used to register on this forum.

<Try to describe precise steps that lead to the problem (where do you click, what keys do you press, what do you see, etc.)>
<If relevant, consider attaching a session log file or a screenshot)>

WinSCP 6.5.4

Error message:
Invalid access to memory.

Stack trace:
(000CC0AB) TTerminalManager::TerminalQueryUser
(000B343F) ntdll.dll
(0007A66A) ntdll.dll.KiUserExceptionDispatcher
(00C4C259) TQueryUserAction::Execute
(00C48ADD) TQueueItemProxy::ProcessUserAction
(0001CEBE) TCustomScpExplorerForm::UserActionTimer
(0044D67F) Vcl::Extctrls::TTimer::Timer
(00204C90) System::Classes::_18364
(00038B21) USER32.dll
(00026C98) USER32.dll
(00026125) USER32.dll
(00025C8B) USER32.dll.DispatchMessageW

I know how to reproduce the problem or the problem happens frequently enough. I wish to be contacted by the WinSCP team to help resolving the problem.

Tried repeatedly to access my Raspberry Pi, eventually got this message
WinSCP 6.5.3

Error message:
Invalid access to memory.

Stack trace:
(000CBFEF) TTerminalManager::TerminalQueryUser
(000B204F) ntdll.dll
(0007AF3A) ntdll.dll.KiUserExceptionDispatcher
(00C4AC9D) TQueryUserAction::Execute
(00C47521) TQueueItemProxy::ProcessUserAction
(0001CEBE) TCustomScpExplorerForm::UserActionTimer
(0044D567) Vcl::Extctrls::TTimer::Timer
(00204B78) System::Classes::_18364
(00038D21) USER32.dll
(00026E88) USER32.dll
(00026315) USER32.dll
(00025E7B) USER32.dll.DispatchMessageW

The problem happens rarely. I cannot reproduce it.

<Try to describe precise steps that lead to the problem (where do you click, what keys do you press, what do you see, etc.)>
<If relevant, consider attaching a session log file or a screenshot)>

WinSCP 6.3.4

Error message:
メモリのアクセス違反

スタック トレース:
(000C3907) TTerminalManager::TerminalQueryUser
(000B0C7F) ntdll.dll
(0007ABCA) ntdll.dll.KiUserExceptionDispatcher
(00B7EA69) TQueryUserAction::Execute
(00B7B2ED) TQueueItemProxy::ProcessUserAction
(0001C862) TCustomScpExplorerForm::UserActionTimer
(003DFB03) Vcl::Extctrls::TTimer::Timer
(00226F2C) System::Classes::_18201
(00036DD1) USER32.dll
(00025448) USER32.dll
(000248D5) USER32.dll
(0002443B) USER32.dll.DispatchMessageW

The problem happens rarely. I cannot reproduce it.

@monica.haut: Are you able to reproduce the problem? The files were probably meanwhile deleted from the server. Or doesn't the server automatically delete the downloaded files?

Hello - I was in the processing of downloading files that our former payroll service (ADP) had extracted to WinSCP for us. There were 23 zip files and I started the process of downloading all 'in the background'. When I went to check on the download process, I found that only 18 of the 23 zip files loaded. It looks like the download stopped due to ‘inactivity’??

I re-logged in to WinSCP – however – when I opened the ADP folder, there was only one zip file showing. I tried to download it and at first it looked like all was going well but it did not go through. When I tried to select download again, here is the message box I see. Not sure what happened to the rest of the zip files. Can you tell?

Screenshots attached. Thx for your help!

<Try to describe precise steps that lead to the problem (where do you click, what keys do you press, what do you see, etc.)>
<If relevant, consider attaching a session log file or a screenshot)>

WinSCP 6.3.6

Error message:
Invalid access to memory.

Stack trace:
(000C394F) TTerminalManager::TerminalQueryUser
(00087F7F) ntdll.dll
(00074501) ntdll.dll.KiUserExceptionDispatcher
(00B80189) TQueryUserAction::Execute
(00B7CA0D) TQueueItemProxy::ProcessUserAction
(0001C8A2) TCustomScpExplorerForm::UserActionTimer
(003DFB4B) Vcl::Extctrls::TTimer::Timer
(00226F74) System::Classes::_18201
(00040719) USER32.dll
(00036E85) USER32.dll
(000357BC) USER32.dll
(000352DB) USER32.dll.DispatchMessageW

I know how to reproduce the problem or the problem happens frequently enough. I wish to be contacted by the WinSCP team to help resolving the problem.

@alma.gideoni: Thanks for your report.
I have sent you an email with a debug version of WinSCP to the address you have used to register on this forum.

<Try to describe precise steps that lead to the problem (where do you click, what keys do you press, what do you see, etc.)>
<If relevant, consider attaching a session log file or a screenshot)>

WinSCP 6.3.6

Error message:
Invalid access to memory.

Stack trace:
(000C394F) TTerminalManager::TerminalQueryUser
(00098E4F) ntdll.dll
(000781B1) ntdll.dll.KiUserExceptionDispatcher
(00B80189) TQueryUserAction::Execute
(00B7CA0D) TQueueItemProxy::ProcessUserAction
(0001C8A2) TCustomScpExplorerForm::UserActionTimer
(003DFB4B) Vcl::Extctrls::TTimer::Timer
(00226F74) System::Classes::_18201
(000322D1) USER32.dll
(000230C1) USER32.dll
(00021980) USER32.dll
(000214CB) USER32.dll.DispatchMessageW

I know how to reproduce the problem or the problem happens frequently enough. I wish to be contacted by the WinSCP team to help resolving the problem.

<Try to describe precise steps that lead to the problem (where do you click, what keys do you press, what do you see, etc.)>
<If relevant, consider attaching a session log file or a screenshot)>

WinSCP 6.3.5

Error message:
Invalid access to memory.

Stack trace:
(000C3907) TTerminalManager::TerminalQueryUser
(000B029F) ntdll.dll
(0007AB8A) ntdll.dll.KiUserExceptionDispatcher
(00B800D1) TQueryUserAction::Execute
(00B7C955) TQueueItemProxy::ProcessUserAction
(0001C862) TCustomScpExplorerForm::UserActionTimer
(003DFB03) Vcl::Extctrls::TTimer::Timer
(00226F2C) System::Classes::_18201
(000350A1) USER32.dll
(00023748) USER32.dll
(00022BD5) USER32.dll
(0002273B) USER32.dll.DispatchMessageW

The problem happens rarely. I cannot reproduce it.

<Try to describe precise steps that lead to the problem (where do you click, what keys do you press, what do you see, etc.)>
<If relevant, consider attaching a session log file or a screenshot)>

WinSCP 6.3.4

Error message:
Ошибка доступа к памяти.

Трассировка стека:
(000C3907) TTerminalManager::TerminalQueryUser
(00087FFF) ntdll.dll
(00074531) ntdll.dll.KiUserExceptionDispatcher
(00B7EA69) TQueryUserAction::Execute
(00B7B2ED) TQueueItemProxy::ProcessUserAction
(0001C862) TCustomScpExplorerForm::UserActionTimer
(003DFB03) Vcl::Extctrls::TTimer::Timer
(00226F2C) System::Classes::_18201
(00040719) USER32.dll
(00036E85) USER32.dll
(000357BC) USER32.dll
(000352DB) USER32.dll.DispatchMessageW

The problem happens rarely. I cannot reproduce it.

<Try to describe precise steps that lead to the problem (where do you click, what keys do you press, what do you see, etc.)>
<If relevant, consider attaching a session log file or a screenshot)>

WinSCP 6.3.4

Error message:
Invalid access to memory.

Stack trace:
(000C3907) TTerminalManager::TerminalQueryUser
(00098CCF) ntdll.dll
(000781E1) ntdll.dll.KiUserExceptionDispatcher
(00B7EA69) TQueryUserAction::Execute
(00B7B2ED) TQueueItemProxy::ProcessUserAction
(0001C862) TCustomScpExplorerForm::UserActionTimer
(003DFB03) Vcl::Extctrls::TTimer::Timer
(00226F2C) System::Classes::_18201
(000324C1) USER32.dll
(00023311) USER32.dll
(00021BB0) USER32.dll
(000216FB) USER32.dll.DispatchMessageW

The problem happens rarely. I cannot reproduce it.

<Try to describe precise steps that lead to the problem (where do you click, what keys do you press, what do you see, etc.)>
<If relevant, consider attaching a session log file or a screenshot)>

WinSCP 6.3.3

Error message:
Invalid access to memory.

Stack trace:
(000C3907) TTerminalManager::TerminalQueryUser
(00087A6F) ntdll.dll
(000740C1) ntdll.dll.KiUserExceptionDispatcher
(00B7E395) TQueryUserAction::Execute
(00B7AC19) TQueueItemProxy::ProcessUserAction
(0001C862) TCustomScpExplorerForm::UserActionTimer
(003DFF67) Vcl::Extctrls::TTimer::Timer
(002271BC) System::Classes::_18201
(00040779) USER32.dll
(00036B65) USER32.dll
(0003549C) USER32.dll
(00034FBB) USER32.dll.DispatchMessageW

The problem happens rarely. I cannot reproduce it.

<Try to describe precise steps that lead to the problem (where do you click, what keys do you press, what do you see, etc.)>
<If relevant, consider attaching a session log file or a screenshot)>

WinSCP 6.1.2

Error message:
Nieprawidłowy dostęp do pamięci.

Stack trace:
(000BF6BF) TTerminalManager::TerminalQueryUser
(00087A7F) ntdll.dll
(000740D1) ntdll.dll.KiUserExceptionDispatcher
(00D21FD1) TQueryUserAction::Execute
(00D1E82D) TQueueItemProxy::ProcessUserAction
(0001BB4E) TCustomScpExplorerForm::UserActionTimer
(003CD663) Vcl::Extctrls::TTimer::Timer
(0021564C) System::Classes::_18201
(000401A9) USER32.dll
(00037165) USER32.dll
(00034EC5) USER32.dll
(00034C8B) USER32.dll.DispatchMessageW

The problem happens rarely. I cannot reproduce it.

<Try to describe precise steps that lead to the problem (where do you click, what keys do you press, what do you see, etc.)>
<If relevant, consider attaching a session log file or a screenshot)>

WinSCP 5.21.7

Error message:
Acceso a memoria no válido

Traza de la pila:
(000B49DF) TTerminalManager::TerminalQueryUser
(00087A7F) ntdll.dll
(000740D1) ntdll.dll.KiUserExceptionDispatcher
(00D07A21) TQueryUserAction::Execute
(00D042D1) TQueueItemProxy::ProcessUserAction
(0001A2E2) TCustomScpExplorerForm::UserActionTimer
(00258F47) Vcl::Extctrls::TTimer::Timer
(003C9C40) System::Classes::_18201
(00040209) USER32.dll
(000371C5) USER32.dll
(00034F25) USER32.dll
(00034CEB) USER32.dll.DispatchMessageW

The problem happens rarely. I cannot reproduce it.

<Try to describe precise steps that lead to the problem (where do you click, what keys do you press, what do you see, etc.)>
<If relevant, consider attaching a session log file or a screenshot)>

WinSCP 6.1.2

Error message:
無效的存取記憶體

Stack 追蹤:
(000BF6BF) TTerminalManager::TerminalQueryUser
(00087A7F) ntdll.dll
(000740D1) ntdll.dll.KiUserExceptionDispatcher
(00D21FD1) TQueryUserAction::Execute
(00D1E82D) TQueueItemProxy::ProcessUserAction
(0001BB4E) TCustomScpExplorerForm::UserActionTimer
(003CD663) Vcl::Extctrls::TTimer::Timer
(0021564C) System::Classes::_18201
(000401A9) USER32.dll
(00037165) USER32.dll
(00034EC5) USER32.dll
(00034C8B) USER32.dll.DispatchMessageW

The problem happens rarely. I cannot reproduce it.

@calperin: Thanks for your report.
I have sent you an email with a debug version of WinSCP to the address you have used to register on this forum.

<Try to describe precise steps that lead to the problem (where do you click, what keys do you press, what do you see, etc.)>
<If relevant, consider attaching a session log file or a screenshot)>

WinSCP 6.1.2

Error message:
Invalid access to memory.

Stack trace:
(000BF6BF) TTerminalManager::TerminalQueryUser
(0009783F) ntdll.dll
(000777B1) ntdll.dll.KiUserExceptionDispatcher
(00D21FD1) TQueryUserAction::Execute
(00D1E82D) TQueueItemProxy::ProcessUserAction
(0001BB4E) TCustomScpExplorerForm::UserActionTimer
(003CD663) Vcl::Extctrls::TTimer::Timer
(0021564C) System::Classes::_18201
(00031941) USER32.dll
(00022731) USER32.dll
(00020FF0) USER32.dll
(00020B3B) USER32.dll.DispatchMessageW

I know how to reproduce the problem or the problem happens frequently enough. I wish to be contacted by the WinSCP team to help resolving the problem.

<Try to describe precise steps that lead to the problem (where do you click, what keys do you press, what do you see, etc.)>
<If relevant, consider attaching a session log file or a screenshot)>

WinSCP 6.1.2

Error message:
Ошибка доступа к памяти.

Трассировка стека:
(000BF6BF) TTerminalManager::TerminalQueryUser
(0003F07E) ntdll.dll.ZwWow64CallFunction64
(0003F7FA) ntdll.dll.KiUserExceptionDispatcher
(00D21FD1) TQueryUserAction::Execute
(00D1E82D) TQueueItemProxy::ProcessUserAction
(0001BB4E) TCustomScpExplorerForm::UserActionTimer
(003CD663) Vcl::Extctrls::TTimer::Timer
(0021564C) System::Classes::_18201
(00007E6F) USER32.DLL.CallNextHookEx
(000080CC) USER32.DLL
(0000966A) USER32.DLL
(000096DB) USER32.DLL.DispatchMessageW

The problem happens rarely. I cannot reproduce it.

On an unreliable internet connection (WiFi on a train) it kept trying to reconnect, so I hit Cancel. then Reconnect. The error appeared then. Not happened before.

WinSCP 6.1.1

Error message:
Invalid access to memory.

Stack trace:
(000BEE0B) TTerminalManager::TerminalQueryUser
(0009783F) ntdll.dll
(000777B1) ntdll.dll.KiUserExceptionDispatcher
(00D21711) TQueryUserAction::Execute
(00D1DF6D) TQueueItemProxy::ProcessUserAction
(0001BB4E) TCustomScpExplorerForm::UserActionTimer
(003CCDAF) Vcl::Extctrls::TTimer::Timer
(00214D98) System::Classes::_18201
(000313B1) USER32.dll
(000221B1) USER32.dll
(00020A70) USER32.dll
(000205BB) USER32.dll.DispatchMessageW

The problem happens rarely. I cannot reproduce it.

I'm not sure exactly how it happened, but it was after an SFTP host stopped responding in the background, and trying to close various dialog boxes.
No logs, sorry.

WinSCP 6.1.1

Error message:
Invalid access to memory.

Stack trace:
(000BEE0B) TTerminalManager::TerminalQueryUser
(0009783F) ntdll.dll
(000777B1) ntdll.dll.KiUserExceptionDispatcher
(00D21711) TQueryUserAction::Execute
(00D1DF6D) TQueueItemProxy::ProcessUserAction
(0001BB4E) TCustomScpExplorerForm::UserActionTimer
(003CCDAF) Vcl::Extctrls::TTimer::Timer
(00214D98) System::Classes::_18201
(000313B1) USER32.dll
(000221B1) USER32.dll
(00020A70) USER32.dll
(000205BB) USER32.dll.DispatchMessageW

The problem happens rarely. I cannot reproduce it.

@jaroslaw.kiser: Thanks for your report.
I have sent you an email with a debug version of WinSCP to the address you have used to register on this forum.

<Try to describe precise steps that lead to the problem (where do you click, what keys do you press, what do you see, etc.)>
<If relevant, consider attaching a session log file or a screenshot)>

WinSCP 5.21.7

Error message:
Nieprawidłowy dostęp do pamięci.

Stack trace:
(000B49DF) TTerminalManager::TerminalQueryUser
(00087ACF) ntdll.dll
(00073FA1) ntdll.dll.KiUserExceptionDispatcher
(00D07A21) TQueryUserAction::Execute
(00D042D1) TQueueItemProxy::ProcessUserAction
(0001A2E2) TCustomScpExplorerForm::UserActionTimer
(00258F47) Vcl::Extctrls::TTimer::Timer
(003C9C40) System::Classes::_18201
(00040399) USER32.dll
(00037365) USER32.dll
(000350D5) USER32.dll
(00034E9B) USER32.dll.DispatchMessageW

I know how to reproduce the problem or the problem happens frequently enough. I wish to be contacted by the WinSCP team to help resolving the problem.

<Try to describe precise steps that lead to the problem (where do you click, what keys do you press, what do you see, etc.)>
<If relevant, consider attaching a session log file or a screenshot)>

WinSCP 5.21.7

Error message:
Acesso à memória inválido.

Stack trace:
(000B49DF) TTerminalManager::TerminalQueryUser
(0009750F) ntdll.dll
(000777E1) ntdll.dll.KiUserExceptionDispatcher
(00D07A21) TQueryUserAction::Execute
(00D042D1) TQueueItemProxy::ProcessUserAction
(0001A2E2) TCustomScpExplorerForm::UserActionTimer
(00258F47) Vcl::Extctrls::TTimer::Timer
(003C9C40) System::Classes::_18201
(000321D1) USER32.dll
(00022FA1) USER32.dll
(00021860) USER32.dll
(000213AB) USER32.dll.DispatchMessageW

The problem happens rarely. I cannot reproduce it.

@mobilekid: Thanks for your report.
I have sent you an email with a debug version of WinSCP to the address you have used to register on this forum.

<Try to describe precise steps that lead to the problem (where do you click, what keys do you press, what do you see, etc.)>
<If relevant, consider attaching a session log file or a screenshot)>

WinSCP 5.21.5

Error message:
Ошибка доступа к памяти.

Трассировка стека:
(000B49AB) TTerminalManager::TerminalQueryUser
(00087AFF) ntdll.dll
(00073FA1) ntdll.dll.KiUserExceptionDispatcher
(00D07871) TQueryUserAction::Execute
(00D04121) TQueueItemProxy::ProcessUserAction
(0001A2DA) TCustomScpExplorerForm::UserActionTimer
(00258F13) Vcl::Extctrls::TTimer::Timer
(003C9C0C) System::Classes::_18201
(0003FBC9) USER32.dll
(00036B85) USER32.dll
(000348F5) USER32.dll
(000346BB) USER32.dll.DispatchMessageW

I know how to reproduce the problem or the problem happens frequently enough. I wish to be contacted by the WinSCP team to help resolving the problem.

<Try to describe precise steps that lead to the problem (where do you click, what keys do you press, what do you see, etc.)>
<If relevant, consider attaching a session log file or a screenshot)>

WinSCP 5.21.3

Error message:
Unzulässiger Zugriff auf einen Speicherbereich.

Stapelverfolgung:
(000B499B) TTerminalManager::TerminalQueryUser
(0008788F) ntdll.dll
(00073EC1) ntdll.dll.KiUserExceptionDispatcher
(00CFD1F5) TQueryUserAction::Execute
(00CF9AA5) TQueueItemProxy::ProcessUserAction
(0001A2DA) TCustomScpExplorerForm::UserActionTimer
(00258F03) Vcl::Extctrls::TTimer::Timer
(003C9BFC) System::Classes::_18201
(00040099) USER32.dll
(00037055) USER32.dll
(00034DC5) USER32.dll
(00034B8B) USER32.dll.DispatchMessageW

The problem happens rarely. I cannot reproduce it.

@aaron.freeman: Thanks for your report.
I have sent you an email with a debug version of WinSCP to the address you have used to register on this forum.

<Try to describe precise steps that lead to the problem (where do you click, what keys do you press, what do you see, etc.)>
<If relevant, consider attaching a session log file or a screenshot)>

WinSCP 5.19.6

Error message:
Invalid access to memory.

Stack trace:
(000B1A83) TTerminalManager::TerminalQueryUser
(0008786F) ntdll.dll
(00073EE1) ntdll.dll.KiUserExceptionDispatcher
(00CF8CB5) TQueryUserAction::Execute
(00CF5565) TQueueItemProxy::ProcessUserAction
(00019342) TCustomScpExplorerForm::UserActionTimer
(00256E6B) Vcl::Extctrls::TTimer::Timer
(003C7B64) System::Classes::_18201
(000401F9) USER32.dll
(000371C5) USER32.dll
(00034F25) USER32.dll
(00034CEB) USER32.dll.DispatchMessageW

I know how to reproduce the problem or the problem happens frequently enough. I wish to be contacted by the WinSCP team to help resolving the problem.

<Try to describe precise steps that lead to the problem (where do you click, what keys do you press, what do you see, etc.)>
<If relevant, consider attaching a session log file or a screenshot)>

WinSCP 5.19.6

Error message:
Invalid access to memory.

Stack trace:
(000B1A83) TTerminalManager::TerminalQueryUser
(000980BF) ntdll.dll
(00078011) ntdll.dll.KiUserExceptionDispatcher
(00CF8CB5) TQueryUserAction::Execute
(00CF5565) TQueueItemProxy::ProcessUserAction
(00019342) TCustomScpExplorerForm::UserActionTimer
(00256E6B) Vcl::Extctrls::TTimer::Timer
(003C7B64) System::Classes::_18201
(00032051) USER32.dll
(00022DD1) USER32.dll
(00021690) USER32.dll
(000211DB) USER32.dll.DispatchMessageW

The problem happens rarely. I cannot reproduce it.

<Try to describe precise steps that lead to the problem (where do you click, what keys do you press, what do you see, etc.)>
<If relevant, consider attaching a session log file or a screenshot)>

WinSCP 5.19.6

Error message:
Neplatný prístup do pamäte.

Trasa hromadenia
(000B1A83) TTerminalManager::TerminalQueryUser
(00097AFF) ntdll.dll
(00076021) ntdll.dll.KiUserExceptionDispatcher
(00CF8CB5) TQueryUserAction::Execute
(00CF5565) TQueueItemProxy::ProcessUserAction
(00019342) TCustomScpExplorerForm::UserActionTimer
(00256E6B) Vcl::Extctrls::TTimer::Timer
(003C7B64) System::Classes::_18201
(00046CE0) USER32.dll
(00026195) USER32.dll
(00024AC3) USER32.dll
(000245FB) USER32.dll.DispatchMessageW

The problem happens rarely. I cannot reproduce it.

<Try to describe precise steps that lead to the problem (where do you click, what keys do you press, what do you see, etc.)>
<If relevant, consider attaching a session log file or a screenshot)>

WinSCP 5.19.6

Error message:
Invalid access to memory.

Stack trace:
(000B1A83) TTerminalManager::TerminalQueryUser
(0008788F) ntdll.dll
(00073EC1) ntdll.dll.KiUserExceptionDispatcher
(00CF8CB5) TQueryUserAction::Execute
(00CF5565) TQueueItemProxy::ProcessUserAction
(00019342) TCustomScpExplorerForm::UserActionTimer
(00256E6B) Vcl::Extctrls::TTimer::Timer
(003C7B64) System::Classes::_18201
(00040099) USER32.dll
(00037055) USER32.dll
(00034DC5) USER32.dll
(00034B8B) USER32.dll.DispatchMessageW

The problem happens rarely. I cannot reproduce it.

<Try to describe precise steps that lead to the problem (where do you click, what keys do you press, what do you see, etc.)>
<If relevant, consider attaching a session log file or a screenshot)>

WinSCP 5.19.5

Error message:
Invalid access to memory.

Stack trace:
(000B1A83) TTerminalManager::TerminalQueryUser
(000975BF) ntdll.dll
(00075CA1) ntdll.dll.KiUserExceptionDispatcher
(00CF8551) TQueryUserAction::Execute
(00CF4E01) TQueueItemProxy::ProcessUserAction
(00019342) TCustomScpExplorerForm::UserActionTimer
(00256E6B) Vcl::Extctrls::TTimer::Timer
(003C7B64) System::Classes::_18201
(00046DD0) USER32.dll
(00026275) USER32.dll
(00024BA3) USER32.dll
(000246DB) USER32.dll.DispatchMessageW

The problem happens rarely. I cannot reproduce it.

@williamsb2: Thanks for your report.
I have sent you an email with a debug version of WinSCP to the address you have used to register on this forum.

<Try to describe precise steps that lead to the problem (where do you click, what keys do you press, what do you see, etc.)>
<If relevant, consider attaching a session log file or a screenshot)>

WinSCP 5.19.2

Error message:
Invalid access to memory.

Stack trace:
(000B192B) TTerminalManager::TerminalQueryUser
(000878AF) ntdll.dll
(00073EE1) ntdll.dll.KiUserExceptionDispatcher
(00CF0FFD) TQueryUserAction::Execute
(00CED8AD) TQueueItemProxy::ProcessUserAction
(000192CE) TCustomScpExplorerForm::UserActionTimer
(00256CDF) Vcl::Extctrls::TTimer::Timer
(003C79D8) System::Classes::_18201
(00042399) USER32.dll
(00039335) USER32.dll
(00037095) USER32.dll
(00036E5B) USER32.dll.DispatchMessageW

The problem happens rarely. I cannot reproduce it.

<Try to describe precise steps that lead to the problem (where do you click, what keys do you press, what do you see, etc.)>
<If relevant, consider attaching a session log file or a screenshot)>

WinSCP 5.19.5

Error message:
Invalid access to memory.

Stack trace:
(000B1A83) TTerminalManager::TerminalQueryUser
(00088F9F) ntdll.dll
(000741F1) ntdll.dll.KiUserExceptionDispatcher
(00CF8551) TQueryUserAction::Execute
(00CF4E01) TQueueItemProxy::ProcessUserAction
(00019342) TCustomScpExplorerForm::UserActionTimer
(00256E6B) Vcl::Extctrls::TTimer::Timer
(003C7B64) System::Classes::_18201
(00043719) USER32.dll
(00024257) USER32.dll
(000233A9) USER32.dll
(0002318B) USER32.dll.DispatchMessageW

I know how to reproduce the problem or the problem happens frequently enough. I wish to be contacted by the WinSCP team to help resolving the problem.

@djkdimi: Thanks for your report.
I have sent you an email with a debug version of WinSCP to the address you have used to register on this forum.

<Try to describe precise steps that lead to the problem (where do you click, what keys do you press, what do you see, etc.)>
<If relevant, consider attaching a session log file or a screenshot)>

WinSCP 5.19.2

Error message:
Accès mémoire invalide.

Trace de la pile :
(000B192B) TTerminalManager::TerminalQueryUser
(00041BFE) ntdll.dll.RtlRaiseStatus
(00041A86) ntdll.dll.KiUserExceptionDispatcher
(00CF0FFD) TQueryUserAction::Execute
(00CED8AD) TQueueItemProxy::ProcessUserAction
(000192CE) TCustomScpExplorerForm::UserActionTimer
(00256CDF) Vcl::Extctrls::TTimer::Timer
(003C79D8) System::Classes::_18201
(000068E5) USER32.DLL
(00006A47) USER32.DLL
(00007D07) USER32.DLL
(000082EE) USER32.DLL.DispatchMessageW

I know how to reproduce the problem or the problem happens frequently enough. I wish to be contacted by the WinSCP team to help resolving the problem.

<Try to describe precise steps that lead to the problem (where do you click, what keys do you press, what do you see, etc.)>
<If relevant, consider attaching a session log file or a screenshot)>

WinSCP 5.19.2

Error message:
Invalid access to memory.

Stack trace:
(000B192B) TTerminalManager::TerminalQueryUser
(0008788F) ntdll.dll
(00073EC1) ntdll.dll.KiUserExceptionDispatcher
(00CF0FFD) TQueryUserAction::Execute
(00CED8AD) TQueueItemProxy::ProcessUserAction
(000192CE) TCustomScpExplorerForm::UserActionTimer
(00256CDF) Vcl::Extctrls::TTimer::Timer
(003C79D8) System::Classes::_18201
(0003DDE9) USER32.dll
(00034DA5) USER32.dll
(00032B15) USER32.dll
(000328DB) USER32.dll.DispatchMessageW

The problem happens rarely. I cannot reproduce it.

Thanks for your report.
I have sent you an email with a debug version of WinSCP to the address you have used to register on this forum.

<Try to describe precise steps that lead to the problem (where do you click, what keys do you press, what do you see, etc.)>
<If relevant, consider attaching a session log file or a screenshot)>

WinSCP 5.19

Error message:
Acceso a memoria no válido

Traza de la pila:
(000B18FF) TTerminalManager::TerminalQueryUser
(000878AF) ntdll.dll
(00073EE1) ntdll.dll.KiUserExceptionDispatcher
(00CF06B5) TQueryUserAction::Execute
(00CECF65) TQueueItemProxy::ProcessUserAction
(000192C2) TCustomScpExplorerForm::UserActionTimer
(00256B3F) Vcl::Extctrls::TTimer::Timer
(003C7838) System::Classes::_18201
(0003DEB9) USER32.dll
(00034E75) USER32.dll
(00032BE5) USER32.dll
(000329AB) USER32.dll.DispatchMessageW

I know how to reproduce the problem or the problem happens frequently enough. I wish to be contacted by the WinSCP team to help resolving the problem.

<Try to describe precise steps that lead to the problem (where do you click, what keys do you press, what do you see, etc.)>
<If relevant, consider attaching a session log file or a screenshot)>

WinSCP 5.17.6

Error message:
Invalid access to memory.

Stack trace:
(000AD1D7) TTerminalManager::TerminalQueryUser
(0008776F) ntdll.dll
(00073E91) ntdll.dll.KiUserExceptionDispatcher
(00CC1FA1) TQueryUserAction::Execute
(00CBE99D) TQueueItemProxy::ProcessUserAction
(00018E76) TCustomScpExplorerForm::UserActionTimer
(002508EF) Vcl::Extctrls::TTimer::Timer
(003A4AC8) System::Classes::_18201
(0003DEB9) USER32.dll
(00034E75) USER32.dll
(00032BE5) USER32.dll
(000329AB) USER32.dll.DispatchMessageW

The problem happens rarely. I cannot reproduce it.

<Try to describe precise steps that lead to the problem (where do you click, what keys do you press, what do you see, etc.)>
<If relevant, consider attaching a session log file or a screenshot)>

WinSCP 5.17.9

Error message:
Ошибка доступа к памяти.

Трассировка стека:
(000AD42F) TTerminalManager::TerminalQueryUser
(0003EE3E) ntdll.dll.ZwWow64CallFunction64
(0003F5BA) ntdll.dll.KiUserExceptionDispatcher
(00CC4069) TQueryUserAction::Execute
(00CC0A65) TQueueItemProxy::ProcessUserAction
(00018E8A) TCustomScpExplorerForm::UserActionTimer
(0025177B) Vcl::Extctrls::TTimer::Timer
(003A5954) System::Classes::_18201
(00006831) USER32.DLL.CallNextHookEx
(00006A95) USER32.DLL
(00008889) USER32.DLL
(000088EC) USER32.DLL.DispatchMessageW

The problem happens rarely. I cannot reproduce it.

Thanks for your report.
I have sent you an email with a debug version of WinSCP to the address you have used to register on this forum.

Set up a very long SFTP transfer on a ethernet cable that's 400mbit limited. Suspect that it's a buffer overflow. Bug seems triggered when high-rate transfers happen ~37MByte/s

WinSCP 5.17.10

Error message:
Invalid access to memory.

Stack trace:
(000AD433) TTerminalManager::TerminalQueryUser
(00088F4F) ntdll.dll
(000743E1) ntdll.dll.KiUserExceptionDispatcher
(00CC41E1) TQueryUserAction::Execute
(00CC0BDD) TQueueItemProxy::ProcessUserAction
(00018E8A) TCustomScpExplorerForm::UserActionTimer
(0025179F) Vcl::Extctrls::TTimer::Timer
(003A5978) System::Classes::_18201
(000437A9) USER32.dll
(000242A7) USER32.dll
(000233F9) USER32.dll
(000231DB) USER32.dll.DispatchMessageW

I know how to reproduce the problem or the problem happens frequently enough. I wish to be contacted by the WinSCP team to help resolving the problem.

<Try to describe precise steps that lead to the problem (where do you click, what keys do you press, what do you see, etc.)>
<If relevant, consider attaching a session log file or a screenshot)>

WinSCP 5.17.10

Error message:
Invalid access to memory.

Stack trace:
(000AD433) TTerminalManager::TerminalQueryUser
(0008627F) ntdll.dll
(00072C01) ntdll.dll.KiUserExceptionDispatcher
(00CC41E1) TQueryUserAction::Execute
(00CC0BDD) TQueueItemProxy::ProcessUserAction
(00018E8A) TCustomScpExplorerForm::UserActionTimer
(0025179F) Vcl::Extctrls::TTimer::Timer
(003A5978) System::Classes::_18201
(0003DF59) USER32.dll
(00034EC5) USER32.dll
(00032C35) USER32.dll
(000329FB) USER32.dll.DispatchMessageW

The problem happens rarely. I cannot reproduce it.

<Try to describe precise steps that lead to the problem (where do you click, what keys do you press, what do you see, etc.)>
<If relevant, consider attaching a session log file or a screenshot)>

WinSCP 5.17.9

Error message:
Accès mémoire invalide.

Trace de la pile :
(000AD42F) TTerminalManager::TerminalQueryUser
(00088F2F) ntdll.dll
(000743C1) ntdll.dll.KiUserExceptionDispatcher
(00CC4069) TQueryUserAction::Execute
(00CC0A65) TQueueItemProxy::ProcessUserAction
(00018E8A) TCustomScpExplorerForm::UserActionTimer
(0025177B) Vcl::Extctrls::TTimer::Timer
(003A5954) System::Classes::_18201
(000437A9) USER32.dll
(000242A7) USER32.dll
(000233F9) USER32.dll
(000231DB) USER32.dll.DispatchMessageW

The problem happens rarely. I cannot reproduce it.

<Try to describe precise steps that lead to the problem (where do you click, what keys do you press, what do you see, etc.)>
<If relevant, consider attaching a session log file or a screenshot)>

WinSCP 5.17.9

Error message:
Acesso inválido à memória

Rastreamento de pilha:
(000AD42F) TTerminalManager::TerminalQueryUser
(0008627F) ntdll.dll
(00072C01) ntdll.dll.KiUserExceptionDispatcher
(00CC4069) TQueryUserAction::Execute
(00CC0A65) TQueueItemProxy::ProcessUserAction
(00018E8A) TCustomScpExplorerForm::UserActionTimer
(0025177B) Vcl::Extctrls::TTimer::Timer
(003A5954) System::Classes::_18201
(0003DF59) USER32.dll
(00034EC5) USER32.dll
(00032C35) USER32.dll
(000329FB) USER32.dll.DispatchMessageW

The problem happens rarely. I cannot reproduce it.

Thanks for your report.
I have sent you an email with a debug version of WinSCP to the address you have used to register on this forum.

Dear all,
I have to upload for each file I check and validate (max 10KB each).
This happens with a frequency of 2-3 times per minute.
Unfortunately, the disconnection problem recurs often, even every 10 minutes.
I enclose what the debug window reports.
Thanks and good job.
-----
WinSCP 5.17.10

Error message:
Accesso alla memoria non valido.

Stack trace:
(000AD433) TTerminalManager::TerminalQueryUser
(000861AF) ntdll.dll
(00072B31) ntdll.dll.KiUserExceptionDispatcher
(00CC41E1) TQueryUserAction::Execute
(00CC0BDD) TQueueItemProxy::ProcessUserAction
(00018E8A) TCustomScpExplorerForm::UserActionTimer
(0025179F) Vcl::Extctrls::TTimer::Timer
(003A5978) System::Classes::_18201
(0003DF59) USER32.dll
(00034EC5) USER32.dll
(00032C35) USER32.dll
(000329FB) USER32.dll.DispatchMessageW

I know how to reproduce the problem or the problem happens frequently enough. I wish to be contacted by the WinSCP team to help resolving the problem.

chris wrote:

Martin,
Thank you for your response, I was able to determine the issue was related to the disk quota for the uploads directory on the sftp server.
I contacted the administrator and requested an increase of allocated space and the uploads were able to be completed successfully.
It may be useful for others to post in the FAQs or knowledge base, is there one available that I may add the resolution to?

Thanks!


Chris Sipes
Advanced Solutions, Inc.
| Software & Systems Engineering
| csipes@go-asi.com
| office 303.979.2417 x131
| mobile 303.882.1123

Thanks for your report.
I have sent you an email with a debug version of WinSCP to the address you have used to register on this forum.

<Try to describe precise steps that lead to the problem (where do you click, what keys do you press, what do you see, etc.)>
<If relevant, consider attaching a session log file or a screenshot)>

WinSCP 5.17.9

Error message:
Invalid access to memory.

Stack trace:
(000AD42F) TTerminalManager::TerminalQueryUser
(0008244F) ntdll.dll
(0006FFAA) ntdll.dll.KiUserExceptionDispatcher
(00CC4069) TQueryUserAction::Execute
(00CC0A65) TQueueItemProxy::ProcessUserAction
(00018E8A) TCustomScpExplorerForm::UserActionTimer
(0025177B) Vcl::Extctrls::TTimer::Timer
(003A5954) System::Classes::_18201
(0002C2D1) USER32.dll
(0000C305) USER32.dll
(0000BC4F) USER32.dll
(0000BA0B) USER32.dll.DispatchMessageW

I know how to reproduce the problem or the problem happens frequently enough. I wish to be contacted by the WinSCP team to help resolving the problem.

Thanks for your report.
I have sent you an email with a debug version of WinSCP to the address you have used to register on this forum.

<Try to describe precise steps that lead to the problem (where do you click, what keys do you press, what do you see, etc.)>
<If relevant, consider attaching a session log file or a screenshot)>

WinSCP 5.17.8

Error message:
Ogiltig åtkomst till minnet.

Stackspår:
(000AD42F) TTerminalManager::TerminalQueryUser
(0003EC9E) ntdll.dll.ZwWow64CallFunction64
(0003F42A) ntdll.dll.KiUserExceptionDispatcher
(00CC4005) TQueryUserAction::Execute
(00CC0A01) TQueueItemProxy::ProcessUserAction
(00018E8A) TCustomScpExplorerForm::UserActionTimer
(002516EB) Vcl::Extctrls::TTimer::Timer
(003A58C4) System::Classes::_18201
(00007FFF) USER32.DLL.CallNextHookEx
(0000825C) USER32.DLL
(000097FA) USER32.DLL
(0000986B) USER32.DLL.DispatchMessageW

I know how to reproduce the problem or the problem happens frequently enough. I wish to be contacted by the WinSCP team to help resolving the problem.

<Try to describe precise steps that lead to the problem (where do you click, what keys do you press, what do you see, etc.)>
<If relevant, consider attaching a session log file or a screenshot)>

WinSCP 5.17.7

Error message:
Unzulässiger Zugriff auf einen Speicherbereich.

Stapelverfolgung:
(000AD2B7) TTerminalManager::TerminalQueryUser
(000861AF) ntdll.dll
(000729F1) ntdll.dll.KiUserExceptionDispatcher
(00CC274D) TQueryUserAction::Execute
(00CBF149) TQueueItemProxy::ProcessUserAction
(00018E76) TCustomScpExplorerForm::UserActionTimer
(002509CF) Vcl::Extctrls::TTimer::Timer
(003A4BA8) System::Classes::_18201
(0003CFD9) USER32.dll
(00034025) USER32.dll
(00031D85) USER32.dll
(00031B4B) USER32.dll.DispatchMessageW

The problem happens rarely. I cannot reproduce it.

Thanks for your report.
I have sent you an email with a debug version of WinSCP to the address you have used to register on this forum.

<Try to describe precise steps that lead to the problem (where do you click, what keys do you press, what do you see, etc.)>
<If relevant, consider attaching a session log file or a screenshot)>

WinSCP 5.17.7

Error message:
Acceso a memoria no válido

Traza de la pila:
(000AD2B7) TTerminalManager::TerminalQueryUser
(000861AF) ntdll.dll
(000729F1) ntdll.dll.KiUserExceptionDispatcher
(00CC274D) TQueryUserAction::Execute
(00CBF149) TQueueItemProxy::ProcessUserAction
(00018E76) TCustomScpExplorerForm::UserActionTimer
(002509CF) Vcl::Extctrls::TTimer::Timer
(003A4BA8) System::Classes::_18201
(0003CFD9) USER32.dll
(00034025) USER32.dll
(00031D85) USER32.dll
(00031B4B) USER32.dll.DispatchMessageW

I know how to reproduce the problem or the problem happens frequently enough. I wish to be contacted by the WinSCP team to help resolving the problem.

Thanks for your report.
I have sent you an email with a debug version of WinSCP to the address you have used to register on this forum.

<Try to describe precise steps that lead to the problem (where do you click, what keys do you press, what do you see, etc.)>
<If relevant, consider attaching a session log file or a screenshot)>

WinSCP 5.17.6

Error message:
Invalid access to memory.

Stack trace:
(000AD1D7) TTerminalManager::TerminalQueryUser
(0007E31F) ntdll.dll
(0006BEF1) ntdll.dll.KiUserExceptionDispatcher
(00CC1FA1) TQueryUserAction::Execute
(00CBE99D) TQueueItemProxy::ProcessUserAction
(00018E76) TCustomScpExplorerForm::UserActionTimer
(002508EF) Vcl::Extctrls::TTimer::Timer
(003A4AC8) System::Classes::_18201
(0003A869) USER32.dll
(00036BB5) USER32.dll
(00036469) USER32.dll
(0003624B) USER32.dll.DispatchMessageW

I know how to reproduce the problem or the problem happens frequently enough. I wish to be contacted by the WinSCP team to help resolving the problem.

A file was being uploaded, the error occurred when I started a second upload.
I upload by dragging from left to right pane.
Thanks for the software.


WinSCP 5.17.5

Error message:
Invalid access to memory.

Stack trace:
(000AD18B) TTerminalManager::TerminalQueryUser
(00087E3F) ntdll.dll
(000732D1) ntdll.dll.KiUserExceptionDispatcher
(00CC1F79) TQueryUserAction::Execute
(00CBE975) TQueueItemProxy::ProcessUserAction
(00018E76) TCustomScpExplorerForm::UserActionTimer
(002508CF) Vcl::Extctrls::TTimer::Timer
(003A4AA8) System::Classes::_18201
(000434B9) USER32.dll
(00023FF7) USER32.dll
(00023149) USER32.dll
(00022F2B) USER32.dll.DispatchMessageW

The problem happens rarely. I cannot reproduce it.

<Try to describe precise steps that lead to the problem (where do you click, what keys do you press, what do you see, etc.)>
<If relevant, consider attaching a session log file or a screenshot)>

WinSCP 5.17.5

Error message:
Invalid access to memory.

Stack trace:
(000AD18B) TTerminalManager::TerminalQueryUser
(00087C8F) ntdll.dll
(00073131) ntdll.dll.KiUserExceptionDispatcher
(00CC1F79) TQueryUserAction::Execute
(00CBE975) TQueueItemProxy::ProcessUserAction
(00018E76) TCustomScpExplorerForm::UserActionTimer
(002508CF) Vcl::Extctrls::TTimer::Timer
(003A4AA8) System::Classes::_18201
(000438E9) USER32.dll
(00025137) USER32.dll
(00024289) USER32.dll
(0002406B) USER32.dll.DispatchMessageW

The problem happens rarely. I cannot reproduce it.

<Try to describe precise steps that lead to the problem (where do you click, what keys do you press, what do you see, etc.)>
<If relevant, consider attaching a session log file or a screenshot)>

WinSCP 5.17.6

Error message:
Ogiltig åtkomst till minnet.

Stackspår:
(000AD1D7) TTerminalManager::TerminalQueryUser
(00087E3F) ntdll.dll
(000732D1) ntdll.dll.KiUserExceptionDispatcher
(00CC1FA1) TQueryUserAction::Execute
(00CBE99D) TQueueItemProxy::ProcessUserAction
(00018E76) TCustomScpExplorerForm::UserActionTimer
(002508EF) Vcl::Extctrls::TTimer::Timer
(003A4AC8) System::Classes::_18201
(000434B9) USER32.dll
(00023FF7) USER32.dll
(00023149) USER32.dll
(00022F2B) USER32.dll.DispatchMessageW

The problem happens rarely. I cannot reproduce it.

Thanks for your report.
I have sent you an email with a debug version of WinSCP to the address you have used to register on this forum.

<Try to describe precise steps that lead to the problem (where do you click, what keys do you press, what do you see, etc.)>
<If relevant, consider attaching a session log file or a screenshot)>

WinSCP 5.16.2

Error message:
Invalid access to memory.

Stack trace:
(000ACCBB) TTerminalManager::TerminalQueryUser
(00087E3F) ntdll.dll
(000732D1) ntdll.dll.KiUserExceptionDispatcher
(00CBFF5D) TQueryUserAction::Execute
(00CBC959) TQueueItemProxy::ProcessUserAction
(00018E5A) TCustomScpExplorerForm::UserActionTimer
(0024FF3B) Vcl::Extctrls::TTimer::Timer
(003A4114) System::Classes::_18201
(000434B9) USER32.dll
(00023FF7) USER32.dll
(00023149) USER32.dll
(00022F2B) USER32.dll.DispatchMessageW

I know how to reproduce the problem or the problem happens frequently enough. I wish to be contacted by the WinSCP team to help resolving the problem.

<Try to describe precise steps that lead to the problem (where do you click, what keys do you press, what do you see, etc.)>
<If relevant, consider attaching a session log file or a screenshot)>

WinSCP 5.17.5

Error message:
Invalid access to memory.

Stack trace:
(000AD18B) TTerminalManager::TerminalQueryUser
(00087E3F) ntdll.dll
(000732C1) ntdll.dll.KiUserExceptionDispatcher
(00CC1F79) TQueryUserAction::Execute
(00CBE975) TQueueItemProxy::ProcessUserAction
(00018E76) TCustomScpExplorerForm::UserActionTimer
(002508CF) Vcl::Extctrls::TTimer::Timer
(003A4AA8) System::Classes::_18201
(00043449) USER32.dll
(00023F87) USER32.dll
(000230D9) USER32.dll
(00022EBB) USER32.dll.DispatchMessageW

The problem happens rarely. I cannot reproduce it.

<Try to describe precise steps that lead to the problem (where do you click, what keys do you press, what do you see, etc.)>
<If relevant, consider attaching a session log file or a screenshot)>

WinSCP 5.17.3

Error message:
Zugriffsverletzung - ungültiger Zugriff auf den Speicher.

Stack trace:
(000AD147) TTerminalManager::TerminalQueryUser
(00087E3F) ntdll.dll
(000732C1) ntdll.dll.KiUserExceptionDispatcher
(00CC1B21) TQueryUserAction::Execute
(00CBE51D) TQueueItemProxy::ProcessUserAction
(00018E76) TCustomScpExplorerForm::UserActionTimer
(00250607) Vcl::Extctrls::TTimer::Timer
(003A47E0) System::Classes::_18201
(00043449) USER32.dll
(00023F87) USER32.dll
(000230D9) USER32.dll
(00022EBB) USER32.dll.DispatchMessageW

The problem happens rarely. I cannot reproduce it.

<Try to describe precise steps that lead to the problem (where do you click, what keys do you press, what do you see, etc.)>
<If relevant, consider attaching a session log file or a screenshot)>

WinSCP 5.17.3

Error message:
Invalid access to memory.

Stack trace:
(000AD147) TTerminalManager::TerminalQueryUser
(0007E1AF) ntdll.dll
(0006BD91) ntdll.dll.KiUserExceptionDispatcher
(00CC1B21) TQueryUserAction::Execute
(00CBE51D) TQueueItemProxy::ProcessUserAction
(00018E76) TCustomScpExplorerForm::UserActionTimer
(00250607) Vcl::Extctrls::TTimer::Timer
(003A47E0) System::Classes::_18201
(0003AAF9) USER32.dll
(00036E75) USER32.dll
(00036729) USER32.dll
(0003650B) USER32.dll.DispatchMessageW

The problem happens rarely. I cannot reproduce it.

I was setuping a ProFTPD server, more precisely I was playing with permissions. I created a file, wrote something, saved, observed that permission was denied, changed the config, wrote something new, etc. And this error occurred.



The problem happens rarely. I cannot reproduce it.

Thanks for your report.
I have sent you an email with a debug version of WinSCP to the address you have used to register on this forum.

<Try to describe precise steps that lead to the problem (where do you click, what keys do you press, what do you see, etc.)>
<If relevant, consider attaching a session log file or a screenshot)>

WinSCP 5.17.2

Error message:
Ошибка доступа к памяти.

Трассировка стека:
(000ACEDF) TTerminalManager::TerminalQueryUser
(00087D7F) ntdll.dll
(00073221) ntdll.dll.KiUserExceptionDispatcher
(00CBFF35) TQueryUserAction::Execute
(00CBC931) TQueueItemProxy::ProcessUserAction
(00018E76) TCustomScpExplorerForm::UserActionTimer
(0025039F) Vcl::Extctrls::TTimer::Timer
(003A4578) System::Classes::_18201
(00043449) USER32.dll
(00023F87) USER32.dll
(000230D9) USER32.dll
(00022EBB) USER32.dll.DispatchMessageW

I know how to reproduce the problem or the problem happens frequently enough. I wish to be contacted by the WinSCP team to help resolving the problem.

Thanks for your report.
I have sent you an email with a debug version of WinSCP to the address you have used to register on this forum.

File save during connection disruption / loss (retry failed / canceled).

WinSCP 5.17.2

Error message:
Invalid access to memory.

Stack trace:
(000ACEDF) TTerminalManager::TerminalQueryUser
(0008403F) ntdll.dll
(00071941) ntdll.dll.KiUserExceptionDispatcher
(00CBFF35) TQueryUserAction::Execute
(00CBC931) TQueueItemProxy::ProcessUserAction
(00018E76) TCustomScpExplorerForm::UserActionTimer
(0025039F) Vcl::Extctrls::TTimer::Timer
(003A4578) System::Classes::_18201
(00044E39) USER32.dll
(000359D7) USER32.dll
(00034B16) USER32.dll
(000348EB) USER32.dll.DispatchMessageW
(0001E652)QIPCAP.dll

I know how to reproduce the problem or the problem happens frequently enough. I wish to be contacted by the WinSCP team to help resolving the problem.

Thanks for your report.
I have sent you an email with a debug version of WinSCP to the address you have used to register on this forum.

I have a faulty root webserver that I can only reach for a few minutes after rebooting it.
The Webserver is running Ubuntu and Plesk Obsidian and I do not yet know the reason why the server crashes. All I am doing is remotely rebooting the server and connecting to it winSCP to backup vital files to my PC. The error in WinSCP occurs while transferring files in the background and the server goes offline.

WinSCP 5.17.2

Error message:
Invalid access to memory.

Stack trace:
(000ACEDF) TTerminalManager::TerminalQueryUser
(00087D7F) ntdll.dll
(00073221) ntdll.dll.KiUserExceptionDispatcher
(00CBFF35) TQueryUserAction::Execute
(00CBC931) TQueueItemProxy::ProcessUserAction
(00018E76) TCustomScpExplorerForm::UserActionTimer
(0025039F) Vcl::Extctrls::TTimer::Timer
(003A4578) System::Classes::_18201
(00043449) USER32.dll
(00023F87) USER32.dll
(000230D9) USER32.dll
(00022EBB) USER32.dll.DispatchMessageW

I know how to reproduce the problem or the problem happens frequently enough. I wish to be contacted by the WinSCP team to help resolving the problem.

My WiFi network has stopped working a few hours ago. I manually connected to another access point and forced WinSCP to reconnect do host.

WinSCP 5.15.5

Error message:
Invalid access to memory.

Stack trace:
(000AC83F) TTerminalManager::TerminalQueryUser
(00087D6F) ntdll.dll
(00073211) ntdll.dll.KiUserExceptionDispatcher
(00751409) TQueryUserAction::Execute
(0074DE05) TQueueItemProxy::ProcessUserAction
(00018A56) TCustomScpExplorerForm::UserActionTimer
(0024FC6B) Vcl::Extctrls::TTimer::Timer
(003A3E44) System::Classes::_18201
(000436C9) USER32.dll
(000250B7) USER32.dll
(00024209) USER32.dll
(00023FCB) USER32.dll.DispatchMessageW

The problem happens rarely. I cannot reproduce it.

Thanks for your report.
I have sent you an email with a debug version of WinSCP to the address you have used to register on this forum.

<Try to describe precise steps that lead to the problem (where do you click, what keys do you press, what do you see, etc.)>
<If relevant, consider attaching a session log file or a screenshot)>

WinSCP 5.15.5

Error message:
Invalid access to memory.

Stack trace:
(000AC83F) TTerminalManager::TerminalQueryUser
(00087D6F) ntdll.dll
(00073211) ntdll.dll.KiUserExceptionDispatcher
(00751409) TQueryUserAction::Execute
(0074DE05) TQueueItemProxy::ProcessUserAction
(00018A56) TCustomScpExplorerForm::UserActionTimer
(0024FC6B) Vcl::Extctrls::TTimer::Timer
(003A3E44) System::Classes::_18201
(000436C9) USER32.dll
(000250B7) USER32.dll
(00024209) USER32.dll
(00023FCB) USER32.dll.DispatchMessageW

I know how to reproduce the problem or the problem happens frequently enough. I wish to be contacted by the WinSCP team to help resolving the problem.

Started a copy of local file in the left window to a remote ssh host in the right (4 files, 4G total?, ~2M/sec) After a few minutes, started an explorer copy to the left window of about 51G that took 7 hours to copy. It had just finished up the local copy -- apparently the remote copy was interrupted and hung until 8 hours later. I think it got confused when the remote session had long disappeared and I tried to reconnect.

Although after closing the error message, winscp STILL seems to be there and be connected correctly.

Thanks for a neat program, and this is NOT the latest version. (only 1 back though)

WinSCP 5.15.3

Error message:
Invalid access to memory.

Stack trace:
(000AC7FB) TTerminalManager::TerminalQueryUser
(0008247F) ntdll.dll
(0006FFFA) ntdll.dll.KiUserExceptionDispatcher
(007508D1) TQueryUserAction::Execute
(0074D2CD) TQueueItemProxy::ProcessUserAction
(00018A56) TCustomScpExplorerForm::UserActionTimer
(0024FC27) Vcl::Extctrls::TTimer::Timer
(003A3E00) System::Classes::_18201
(0002C311) USER32.dll
(0000D8D5) USER32.dll
(0000D22F) USER32.dll
(0000CFDB) USER32.dll.DispatchMessageW

The problem happens rarely. I cannot reproduce it.

I was disconnected from the Internet and when I retried after reconnecting was when it crashed.
<If relevant, consider attaching a session log file or a screenshot)>

WinSCP 5.15.4

Error message:
Invalid access to memory.

Stack trace:
(000AC823) TTerminalManager::TerminalQueryUser
(00087D6F) ntdll.dll
(00073211) ntdll.dll.KiUserExceptionDispatcher
(00751401) TQueryUserAction::Execute
(0074DDFD) TQueueItemProxy::ProcessUserAction
(00018A56) TCustomScpExplorerForm::UserActionTimer
(0024FC4F) Vcl::Extctrls::TTimer::Timer
(003A3E28) System::Classes::_18201
(000438E9) USER32.dll
(00025137) USER32.dll
(00024289) USER32.dll
(0002406B) USER32.dll.DispatchMessageW

The problem happens rarely. I cannot reproduce it.

I had two file-edit windows opened. I changed the ip address of the connected device. (/etc/network/interfaces) The file was updated, but there remained an error about not being allowed to change the file permissions. Established a new connection with the new ip address.
Only then I pressed skip on the file permission error dialog, and then this happened.

WinSCP 5.15.3

Error message:
Invalid access to memory.

Stack trace:
(000AC7FB) TTerminalManager::TerminalQueryUser
(00089B5F) ntdll.dll
(00070A21) ntdll.dll.KiUserExceptionDispatcher
(007508D1) TQueryUserAction::Execute
(0074D2CD) TQueueItemProxy::ProcessUserAction
(00018A56) TCustomScpExplorerForm::UserActionTimer
(0024FC27) Vcl::Extctrls::TTimer::Timer
(003A3E00) System::Classes::_18201
(0001D0B9) USER32.dll
(00027844) USER32.dll
(0002A140) USER32.dll
(000180D7) USER32.dll
(00017C1B) USER32.dll.DispatchMessageW

The problem happens rarely. I cannot reproduce it.

<Try to describe precise steps that lead to the problem (where do you click, what keys do you press, what do you see, etc.)>
<If relevant, consider attaching a session log file or a screenshot)>

WinSCP 5.15

Error message:
Invalid access to memory.

Stack trace:
(000AC46F) TTerminalManager::TerminalQueryUser
(0008402F) ntdll.dll
(00071931) ntdll.dll.KiUserExceptionDispatcher
(0074F6B1) TQueryUserAction::Execute
(0074C0AD) TQueueItemProxy::ProcessUserAction
(00018A7A) TCustomScpExplorerForm::UserActionTimer
(0024F293) Vcl::Extctrls::TTimer::Timer
(003A346C) System::Classes::_18201
(00045359) USER32.dll
(00036297) USER32.dll
(000353D6) USER32.dll
(000351AB) USER32.dll.DispatchMessageW

The problem happens rarely. I cannot reproduce it.

kumarnaresh_b@... wrote:

WinSCP 5.15.2

Error message:
Invalid access to memory.

Stack trace:
(000AC713) TTerminalManager::TerminalQueryUser
(0008402F) ntdll.dll
(00071931) ntdll.dll.KiUserExceptionDispatcher
(007503DD) TQueryUserAction::Execute
(0074CDD9) TQueueItemProxy::ProcessUserAction
(00018A86) TCustomScpExplorerForm::UserActionTimer
(0024F9CF) Vcl::Extctrls::TTimer::Timer
(003A3BA8) System::Classes::_18201
(00045359) USER32.dll
(00036297) USER32.dll
...

I know how to reproduce the problem or the problem happens frequently enough. I wish to be contacted by the WinSCP team to help resolving the problem.

Thanks for your report.
I have sent you an email with a debug version of WinSCP to the address you have used to register on this forum.

<Try to describe precise steps that lead to the problem (where do you click, what keys do you press, what do you see, etc.)>
<If relevant, consider attaching a session log file or a screenshot)>

WinSCP 5.15.2

Error message:
Invalid access to memory.

Stack trace:
(000AC713) TTerminalManager::TerminalQueryUser
(0007E19F) ntdll.dll
(0006BD81) ntdll.dll.KiUserExceptionDispatcher
(007503DD) TQueryUserAction::Execute
(0074CDD9) TQueueItemProxy::ProcessUserAction
(00018A86) TCustomScpExplorerForm::UserActionTimer
(0024F9CF) Vcl::Extctrls::TTimer::Timer
(003A3BA8) System::Classes::_18201
(0003AF19) USER32.dll
(000373E5) USER32.dll
(00036C99) USER32.dll
(00036A7B) USER32.dll.DispatchMessageW

The problem happens rarely. I cannot reproduce it.

<Try to describe precise steps that lead to the problem (where do you click, what keys do you press, what do you see, etc.)>
<If relevant, consider attaching a session log file or a screenshot)>

WinSCP 5.15.2

Error message:
Invalid access to memory.

Stack trace:
(000AC713) TTerminalManager::TerminalQueryUser
(0008402F) ntdll.dll
(00071931) ntdll.dll.KiUserExceptionDispatcher
(007503DD) TQueryUserAction::Execute
(0074CDD9) TQueueItemProxy::ProcessUserAction
(00018A86) TCustomScpExplorerForm::UserActionTimer
(0024F9CF) Vcl::Extctrls::TTimer::Timer
(003A3BA8) System::Classes::_18201
(00045359) USER32.dll
(00036297) USER32.dll
(000353D6) USER32.dll
(000351AB) USER32.dll.DispatchMessageW

I know how to reproduce the problem or the problem happens frequently enough. I wish to be contacted by the WinSCP team to help resolving the problem.