Thanks for your report.
I have sent you an email with a debug version of WinSCP to the address you have used to register on this forum.

<Try to describe precise steps that lead to the problem (where do you click, what keys do you press, what do you see, etc.)>
<If relevant, consider attaching a session log file or a screenshot)>

WinSCP 5.13.4

Error message:
メモリのアクセス違反

スタック トレース:
(003F341C)
(0007DA8F) ntdll.dll
(0006B6B1) ntdll.dll.KiUserExceptionDispatcher
(000776C7)

Status: unknown_rel_addr

I know how to reproduce the problem or the problem happens frequently enough. I wish to be contacted by the WinSCP team to help resolving the problem.